Matsumoto Hotel Kagetsu

Photo gallery for Matsumoto Hotel Kagetsu

Primary image
Indoor spa tub
Indoor spa tub
Comfort Twin Room, Annex Building | Balcony
Superior Twin Room (Main building) | Room

Overview of Matsumoto Hotel Kagetsu

Matsumoto Hotel Kagetsu

3.5 star property
3.5-star hotel in Matsumoto with restaurant and bar/lounge

8.8/10 Fabulous

516 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Laundry facilities
  • 24/7 front desk
Map
4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of Matsumoto

Getting around

  • Chubu Centrair Intl. Airport (NGO) - 115.3 miles/185.5 km
  • Midoriko Station - 17 min drive
  • Okaya Station - 25 min drive
  • Shin Shimashima Station - 25 min drive
  • Matsumoto Station - 18 min walk

About this property

Matsumoto Hotel Kagetsu

3.5-star hotel in the city center
At Matsumoto Hotel Kagetsu, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Ikaza, the onsite restaurant. Free in-room WiFi is available to all guests, along with a bar and a hot tub.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a gift shop
  • Multilingual staff, free newspapers, and a front desk safe
  • A 24-hour front desk, meeting rooms, and an elevator
  • Guest reviews say great things about the location
Room features
All guestrooms at Matsumoto Hotel Kagetsu boast perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • TVs with satellite channels
  • Refrigerators, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (JPY 800 per night)
  • Offsite parking nearby (JPY 800 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Spa tub

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Ikaza - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2420 per person (approximately)

Parking

  • Self parking costs JPY 800 per night
  • Parking is available nearby and costs JPY 800 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Frequently asked questions

Is Matsumoto Hotel Kagetsu currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Matsumoto Hotel Kagetsu?
As of September 24, 2022, prices found for a 1-night stay for 2 adults at Matsumoto Hotel Kagetsu on October 4, 2022 start from P 6,123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Matsumoto Hotel Kagetsu offer free cancellation for a full refund?
Yes, Matsumoto Hotel Kagetsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Matsumoto Hotel Kagetsu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Matsumoto Hotel Kagetsu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Matsumoto Hotel Kagetsu?
Yes. Self parking costs JPY 800 per night.
What are the check-in and check-out times at Matsumoto Hotel Kagetsu?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at Matsumoto Hotel Kagetsu and nearby?
Matsumoto Hotel Kagetsu has a spa tub.
Are there restaurants at or near Matsumoto Hotel Kagetsu?
Yes, there's an onsite restaurant, Ikaza. Nearby restaurants include Coffee Marumo (3-min walk), Sweet Co. Nawate (4-min walk), and Nakamachi Café (4-min walk).
What's the area around Matsumoto Hotel Kagetsu like?
Matsumoto Hotel Kagetsu is in the heart of Matsumoto, a short 8-minute walk from Matsumoto Castle and 9 minutes' walk from Matsumoto Performing Arts Center. Travelers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

PAULDAVID, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location. Friendly,helpful staff
Christian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall good stay
I had a comfortable stay at this hotel. Even though I stayed 4 nights, they wouldn’t get soya milk so I could have breakfast in the cafe next door. They have bikes but they’re terrible!
Sarah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Bradley, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Will stay again
Great location, centrally located. Aged but with excellent facilities including large bath. Cafe on 1F is excellent, reasonable, opens nice and early for breakfast.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hiroki, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Prime Location
Ranson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceeded my expectations
When I booked the hotel, the reviews made me think that it would be 'ok' but not amazing. However, as soon as we arrived, I was very impressed with the quality of the hotel. The staff were very helpful and responsive. The building is gorgeous, luxurious and has a lovely historic atmosphere to it. The room was very comfortable. We didn't have time to try out the baths unfortunately - too busy exploring Matsumoto and what a lovely place it is. We didn't eat at the hotel - the only thing I would say is that the menus on offer (dinner and breakfast) feel a bit formal, structured and a bit pricey. So we headed into town to explore the bakeries and izakayas instead. Very close by is a superb izakaya called 'Hikage' - the menu was in Japanese but a lovely member of staff translated it all for us and recommended some top notch dishes and local sake - all for a good price. The evening at Hikage was definitely one of our highlights. Final comment to make is that the location of the Kagetsu is absolutely brilliant. Overall, this place is highly recommended.
Joanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location and there is an English native speaker staff who is really helpful.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay
We really enjoyed our stay here and wished we could stay for longer! Lovely building and reception. Little rooftop for a view of the castle. Traditional pyjamas and hot bathing available in the basement (plus normal showers etc in the rooms.) It was very comfortable. We used the nearby parking with a discount via the hotel. Lots of good amenities in the room. Lovely area and walking distance to key sights. We recommend the Eonta bar nearby for jazz music and night time drinks!
Sarah, 1-night trip
Verified Hotels.com guest review