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Overall score and ratings

8.0

Very Good

8.1/10

Cleanliness

7.2/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

8/10 Very Good

Great stylish space, but poor check in
Very comfortable and stylish space. Only complaint was that both times I stayed here the host gave the wrong room number and check in code. Was able to get resolved by calling them, but was frustrating when checking in. Also, free street parking!
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Will stay again . Was located p perfect for walking and shopping.
judy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Oriannah, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Oriannah, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rustom, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

6/10 Good

Frustrating check in process
While the room itself was lovely, getting into the hotel was stressful and I will not recommend this place to folks who are new to the country as we were. When I booked the hotel I received a communication from the hotel directly saying that we would get more info when our stay got closer, but was not told that there was no check in desk, or that the entrance to our room was through a busy restaurant. I found out from a nice waiter who noticed my confusion that I had another email with a door code and additional information. I did have the email but the door code was missing. I had to call the number provided in the email (they did not initially pick up and had to call me back). After several hours of driving from another part of Iceland we were tired and just wanted to shower and go to bed so this was very stressful. Another small detail that normally wouldnt have bothered me but because check in was so confusing, it was the straw that broke the camels back - there was no coffee. There was a nespresso machine provided, along with several other kitchen utensils but no pods. All of our other accommodations while traveling provided the coffee if they had a nespresso machine (because grocery stores do not sell them)
Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Misleading Amenities But Lovely Space
The stay itself was fantastic and the communication and customer support was superb. I do want to note that there is no luggage holding space at this location despite what the listing says. There may be a concierge service when you call the main line, but there's no front desk or staff there. There was a restaurant downstairs but no snack bar or coffee shop in the building. It's also a little confusing how to get in but they do send helpful videos. Moreover the space was beautiful and spacious and had EVERYTHING one could need, I cluding prime location. Would definitely stay there again.
Elizabeth, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty and poor condition
What a poorly maintained room. No toilet paper holder, no shower nozzle holders. Both were ripped out of the walls and not fixed. Very dark, only 1 dim light working in the entire place, no light in the kitchen. Very dirty with black moms in the bathroom. Bed was very uncomfortable and lumpy. Outlet in bathroom coming out of the wall. Incredibly noisy with people screaming and yelling until 4-5 in the morning EVERY night. So loud and difficult to sleep
Lee, 5-night trip
Verified Hotels.com guest review