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Grandhotel Starý Smokovec

4.0 star property
Vysoké Tatry ski hotel with spa and free ski shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grandhotel Starý Smokovec

Indoor pool, outdoor pool
Front of property - evening/night
Minibar, in-room safe, desk, cribs/infant beds
Minibar, in-room safe, desk, cribs/infant beds
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free ski shuttle
  • Ski storage
  • Skiing lessons
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, cribs/infant beds

Deluxe Double Room

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Minibar
Satellite channels
Desk
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Apartment

Minibar, in-room safe, desk, cribs/infant beds

Apartment

Highlights

Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
Minibar
Satellite channels
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room (Extra Bed)

Minibar, in-room safe, desk, cribs/infant beds

Standard Double Room (Extra Bed)

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Minibar
Satellite channels
Desk
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Apartment

Minibar, in-room safe, desk, cribs/infant beds

Junior Apartment

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
Minibar
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, cribs/infant beds

Single Room

Highlights

Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
Minibar
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, cribs/infant beds

Standard Double Room

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Minibar
Satellite channels
Desk
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room (Extra Bed)

Minibar, in-room safe, desk, cribs/infant beds

Deluxe Double Room (Extra Bed)

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Minibar
Satellite channels
  • Sleeps 3
  • 2 Large Twin Beds

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About the neighborhood

Map
Starý Smokovec 38, Stary Smokovec, Vysoké Tatry, 06201

What's nearby

  • Tatra National Park - 1 min walk - 0.0 km
  • Hrebienok - 1 min walk - 0.1 km
  • Tricklandia - 4 min walk - 0.4 km
  • Ski Resort Tatranská Lomnica - 14 min drive - 7.4 km
  • Skalnaté Pleso - 18 min drive - 9.7 km

Getting around

  • Poprad (TAT-Poprad - Tatry) - 17 min drive
  • Kosice (KSC-Barca) - 92 min drive
  • Stary Smokovec Station - 3 min walk
  • Tatranska Lomnica Station - 9 min drive
  • Velka Lomnica Studeny Potok Station - 19 min drive
  • Airport shuttle
  • Free ski shuttle

Restaurants

  • ‪Restauracia Dobré Časy - ‬4 min walk
  • ‪Koliba - ‬5 min walk
  • ‪Slowenska - ‬4 min walk
  • ‪Koliba Kamzik - ‬3 min walk
  • ‪u Elišky - ‬3 min walk

About this property

Grandhotel Starý Smokovec

Grandhotel Starý Smokovec features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or aromatherapy. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Ski passes, storage, and lessons are also available.

Languages

Czech, English, German, Slovak

At a glance

Hotel size

  • 75 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Offsite parking within 66 ft (EUR 10 per day)

Offsite

  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Free ski shuttle
  • Ski passes
  • Ski lessons
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1904
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Ski

  • Free ski shuttle
  • Ski passes
  • Ski lessons
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Minibar
  • Bathrobes and slippers

Sleep well

  • Alarm clock
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grand Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 7 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 37.0 per day
  • Rollaway beds are available for EUR 37.0 per day
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 10 per day (66 ft away)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.

Also known as

Grand Stary Smokovec
Grandhotel Starý
Grandhotel Starý Hotel Smokovec
Grandhotel Starý Smokovec
Grandhotel Starý Smokovec Hotel Vysoke Tatry
Grandhotel Starý Smokovec Vysoke Tatry
Grandhotel Stary Smokovec
Grandhotel Starý Smokovec Hotel
Grandhotel Starý Smokovec Vysoké Tatry
Grandhotel Starý Smokovec Hotel Vysoké Tatry

Frequently asked questions

Does Grandhotel Starý Smokovec offer free cancellation for a full refund?
Yes, Grandhotel Starý Smokovec does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grandhotel Starý Smokovec?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Grandhotel Starý Smokovec?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grandhotel Starý Smokovec?
Yes, there's free self parking.
What are the check-in and check-out times at Grandhotel Starý Smokovec?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM.
Is there an onsite casino at Grandhotel Starý Smokovec?
No, this hotel doesn't have a casino, but Casino Excel (11-min drive) is nearby.
What is there to do at Grandhotel Starý Smokovec and nearby?
Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grandhotel Starý Smokovec also has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Grandhotel Starý Smokovec?
Yes, there's an onsite restaurant.
What's the area around Grandhotel Starý Smokovec like?
Grandhotel Starý Smokovec is in the heart of Vysoké Tatry, a short 3-minute walk from Stary Smokovec Station and 4 minutes' walk from Tricklandia.

Grandhotel Starý Smokovec Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Grandhotel Stary Smokovec - quality always assured
I stayed at this hotel during my business trip for one night. At my arrival the check in was super quick by very professional staff. The room was very nice, clean and spacious, furniture very stylish and modern making you feel like in 5* hotel. Bathroom was nice and good to with basic supplies provided. Hotel’s a la carte restaurant provides a variety of delicious food and the staff is very professional, nice and welcoming. The entire interior of the hotel is very unique as the hotel has a very famous history. I fully recommend this hotel to anybody visiting Stary Smokovec in High Tatras in Slovakia.
Peter, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luxurious stay
Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stanislav, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely, elegant hotel! Excellent food in the hotel restaurant. Check out is a bit early, but the staff kindly extended our check-out time given that we arrived in the evening.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Grandhotel Starý Smokovec was a luxury resort hotel prior to WWII. It has been restored to reflect its elegant past with a timeless appeal.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful location.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful classic hotel
A classic hôtel with lots of history, we loved our room that was recently renovated and comfortable. Clean, quiet and nice to have a separate bedroom. The main dining room was nice and the breakfast and dinner buffets were delicious and excellent with a wide choice. We also liked the game room area with the two pool tables. Swimming area should be bigger for the size of the hotel and opening time is rather limited ( from 15:00 to 21:00). Outside parking can be difficult when the hotel is full. We would recommend this hotel to enjoy the old world ambience
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Recommended hotel
For a spa hotel ther is no enough massage rooms, We were 3 ladies and there are only 2 rooms
HAYA, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was a classic hotel with all the expected services, very few hotels like that in the US now days.
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very Good

The location was great, the room was big enough, the breakfast was OK. The bathroom smells of mold. The "Wellness center" was a play ground for children. Children without swimsuits were in the pool, no pool for children, the Jacuzzi became a central play yard for the children. No way to relax inside, we give up unfortunately.
4-night romance trip
Verified Expedia guest review

8/10 Very Good

Beautiful mountain hotel
Beautiful hotel, foos is great, nice pool. Just booked a room with queen bet and twin bed and we got 2 single beds and retractable sofa.
Darius, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Really Liked It!
One reason we liked this hotel is because of its interesting history and beautiful Art Nouveau design. We would like it even more if it were refurbished to its original splendor like the photos in the hall, but we still enjoyed it. The wifi worked well. The staff member that really stood out was Martine (think I have the name right). If she doesn't already, she should train all of the staff members. While I found all of the staff to be professional, I found Martine to be extra friendly and welcoming, which is what you want when you are staying at a hotel on a mountain, and you don't speak the local language. Grandhotel was easy to get to on the electric railway from the main Poprad station. There are a few restaurants, cafes, and shops nearby. The gentleman working at the spa was also welcoming. The breakfast was ok though I do recommend the hotel focus a bit more on quality rather than quantity. I would rather have a few really good fresh items than tons of mediocre choices. For example, fresh juice would be nice as opposed to juice from a machine, which I find hard to imagine anyone from 2019 drinks that. The shower is really bad. You can't even use it really without getting water all over. Anyway, those are just small things that could be modernized, but overall we really loved the hotel. There are many cute areas to sit and write while having a drink, and if we were better prepared we could have taken many hikes. I guess it just gives us a reason to return one day.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great view fr ok m window
Very good hotel , prefect location . Great place to stay , amazing spa
Jevgenijs, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A grand hotel in a grand location
My maternal grandmother grew up in Bohemia, then a part of a country called Czechoslovakia. She migrated to the United States as a teenager, and never had the chance to visit the High Tatra Mountains, now a part of Slovakia. She told her grandson: “There are no more beautiful mountains than these anywhere in the world.” And she was right. The High Tatras are spectacular, and they rise just behind the lovely town of Stary Smokovek. And at the heart of that town stands its Grand Hotel. Stay there if you can, dear traveler. Enjoy the splendor of the building; dine in its grand halls; enjoy its wonderful spa; and look out whenever you can at the fabulous peaks behind the building. The staff is able and professional. We particularly appreciated Lenka, Marek, and Philip in the dining hall. Just two concerns for this reviewer: 1) The town is starting to be overbuilt, and rather gross new hotels are rising to crowd the elegant campus of the Grand Hotel. 2) The East lounge is now marred by a large television set that displays itself ceaselessly to no watchers at all— a jarring intervention of Holiday Inn-ism offending the spirit of the magnificent site.
JON, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoying stay .
4 Nights of staying in this hotel . Very good location . Clean , quiet hotel , with free parking , free Spa and wellness center , comfort and with friendly staff. Very good breakfast .
Haim, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very enjoyable
The hotel lives up to the billing of Grand. Room was great, with the exceptionnot the bathroom, which was again nice but awkward for washing. You could not take a standing shower, because the glass curtain did not provide enough of a barrier. Neither could you take a comfortable bath, the tub was too small. Using the hand shower one had to wet one self, soap up and then rinse carefully lest you made a huge mess on the floor. The service by staff at front desk, in the restaurants and bars, at the health club was always very good. The only other pet peeve I would have is that the health club does not open until 3pm. When I asked why I was given a logical answer for Europeans. I was told that as this was a mountain resort, which indeed it is and the Tatra Mountains are very nice, people do outdoor activities in the morning and make use of the health club upon their return in the afternoon. Indeed people are up early and you see hikers going of at crack of dawn. However, there are travelers such as me, who would love to start a day with a swim, then go for a hike, albeit a short one and end the day with a sauna. The shortcomings I have listed were overall very minor. The overall stay was great and I would stay there again anytime.
Peter, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Just Great!
Great hotel with amazing character, children friendly, staff was very professional. Our suite was beautiful, newly refurbished with all modern amenities one can wish for. Overall highly recommend!
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Excellent in some respects, lacking in others
Beautiful building in a wonderful location, right by the start of the trails and the furnicular up into the mountains. The breakfast buffet was excellent. The spa was very good and great after a day's hiking, containing Finnish sauna, infrared sauna, steam room, jacuzzi, plunge pool, pool, relaxation area and more. Rooms were a good size with very good mattresses. The downsides were that the pillows were all lumpy and uncomfortable even when we asked for different ones, which is not what I would expect in a 4* hotel. Also the shower is an attachment over the bath and is very low so you cannot comfortably shower but need to bend your legs to get under the water which was annoying. But in all we would stay again and enjoyed our time here, just wish the hotel would invest in some decent pillows!
5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent choice for a stay in Tatras!
All rooms in the hotel were refurbished before summer 2018, and offer comfort and convenience. The staff is extremely pleasant and helpful; the breakfast is delicious and plentiful. Will be back!
Michal, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review