Sunway Hotel

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Overview of Sunway Hotel

Sunway Hotel

3.5 star property
3.5-star hotel in Shenzhen with 2 restaurants and restaurant

7.2/10 Good

131 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Laundry facilities
Map
Shiye Road, Fuwei, Fuyong Community, 18, Shenzhen, Guangdong, 518128
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Self parking
  • Room service
  • Babysitting
  • 24-hour business center
  • Conference center
  • 6 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Bao'an

Getting around

  • Shenzhen Intl. Airport (SZX) - 4 min drive
  • Hong Kong International Airport (HKG) - 72 min drive
  • Shenzhen North Railway Station - 21 min drive
  • Hong Kong Lok Ma Chau Station - 21 min drive
  • Shenzhen Bantian Station - 24 min drive
  • Airport East Station - 8 min walk
  • Free airport shuttle

About this property

Sunway Hotel

Located just 0.7 mi (1.1 km) from the airport, Sunway Hotel offers a free shuttle (available 24 hours). Guests can indulge in massages, and Mun Chuan Cantonese, one of 2 restaurants, serves Chinese cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a garden are other highlights. The comfortable beds and helpful staff get good marks from fellow travelers. Public transportation is close by: Airport East Station is just 8 minutes by foot.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 236 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite self parking (fees apply)
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Free airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting services
  • Grocery/convenience store

What to do

  • Golfing nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 39-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mun Chuan Cantonese - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 38 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 120.0 per night

Parking

  • Self parking is available for an extra charge
  • Extended parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Sunway Hotel Shenzhen
Sunway Shenzhen
Sunway Hotel Hotel
Sunway Hotel Shenzhen
Sunway Hotel Hotel Shenzhen

Frequently asked questions

Overall score and ratings

7.2

Good

7.0/10

Cleanliness

7.5/10

Staff & service

6.5/10

Amenities

6.7/10

Property conditions & facilities

10/10 Exceptional

One of the Better places to stay
One of the best in Service. Good Breakfast. Forgot my glasses and the staff member expeditiously delivered the same to me at the Airport. Outstanding service at the counter. Timely Shuttle drop off to the airort
Jayant, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Leung, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This property has THE hardest beds I've ever touched in my life. The staff is unenthusiastic about customer service. It was a smelly 80F degrees in the lobby. The room was clean, very bare - and that was okay for the price. But the bed literally felt like plywood with sheets on it.
1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very Good

Veronique, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Spot on!
Great staff very hospitable. They went out of their. The rooms are clean and comfortable.
Talitha, 1-night trip
Verified Hotels.com guest review

6/10 Good

Only real issue was lack of internet access. Although connected to their WiFi the internet connection was v hit and miss. Essentially useless. Otherwise fine. What you might expect for the price paid.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Simple hotel convenient for early morning flights.
They have 24 hour Shuttle Bus to and from Airport. The rooms are average, but clean.
Jethanand, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Basic basic place to sleep, needs a lot of attention.
Inkang, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Sunway Hotel, has nice staff, good location and affordable rates. But needs renovation everywhere.
2-night business trip
Verified Orbitz guest review