Hotel Waterloo & Backpackers

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Overview of Hotel Waterloo & Backpackers

Hotel Waterloo & Backpackers

2.0 star property
Art Deco hostel with restaurant, near Lambton Quay

7.6/10 Good

773 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Restaurant
  • Bar
The price is P1,954
Price available on 02/06/2022
Map
1 Bunny Street Wellington Cbd, Wellington, 6011
Main amenities
  • 108 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Tour/ticket assistance
  • Lockers available
For families
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Pipitea
  • Lambton Quay - 3 min walk
  • Sky Stadium - 12 min walk
  • Te Papa - 15 min walk
  • Victoria University of Wellington - 19 min walk
  • Cuba Street Mall - 19 min walk
  • Courtenay Place - 21 min walk
  • Interislander Ferry Terminal - 26 min walk
  • Massey University - 33 min walk
  • Mount Victoria Lookout - 41 min walk
  • Zealandia - 41 min walk

Getting around

  • Wellington Intl. Airport (WLG) - 19 min drive
  • Paraparaumu (PPQ) - 39 min drive
  • Wellington Station - 1 min walk
  • Wellington Kaiwharawhara Station - 3 min drive
  • Wellington Ngauranga Station - 6 min drive

About this property

Hotel Waterloo & Backpackers

At Hotel Waterloo & Backpackers, you'll be just a 5-minute drive from Interislander Ferry Terminal and Te Papa. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Art Deco hostel is also 0.2 mi (0.3 km) from Lambton Quay and 0.6 mi (1 km) from Sky Stadium. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 1:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • In-room accessibility

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Spanish

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: NZD 20.00 per stay

Optional extras

  • Breakfast costs between NZD 15 and NZD 30 for adults, and NZD 10 and NZD 30 for children (approximately)
  • Early check-in can be arranged for an extra charge of NZD 10 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Frequently asked questions

Overall score and ratings

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.9/10

Property conditions & facilities

6.5/10

Eco-friendliness

10/10 Exceptional

Cole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ayako, 1-night trip
Verified Hotels.com guest review

6/10 Good

JODEY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ivan, 1-night trip
Verified Hotels.com guest review

6/10 Good

I regularly stay at the hotel in a variety of rooms. I dont expect deluxe but the quality of the rooms just seem to get poorer. Showers over baths where you cant have a bath, holes in the walls and in the single bed rooms small beds that dont fit an average sized adult.
Sonya, 1-night trip
Verified Wotif guest review

8/10 Very Good

Lovely building needing maintenance.
Jane, 2-night trip with friends
Verified Wotif guest review

8/10 Very Good

Friendly staff
Staff were very friendly
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Disappointed
Actually left early due to the overall stay, asbestos removal going on next to my room and everyday the cleaners would come into my room and open the windows. Slight safety risk I'd say, considering the people outside my window were completely masked up, Not once did I have my make my room up card out but everyday the cleaners went into my room for no reason necessary. Domestics, cops and a lot of aggressiveness let to me just feeling unsafe and exhausted my entire duration. Also nothing like the photos, incredibly misleading.
Debit, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and helpful staff, room and shared spaces (kitchen, lounge, bathrooms) were clean and tidy.
Alexander, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Cheap, and all that entails. The service standards were lacking and it's hard to give a glowing remark on the cleanliness with such an ageing facility.
Mike, 1-night trip
Verified Expedia guest review