Conrad Macao

Photo gallery for Conrad Macao

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Outdoor pool
Pool
Room
Living area

Overview of Conrad Macao

Conrad Macao

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Eiffel Tower at The Parisian Macao

9.3/10 Exceptional

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
The Londoner Macao, Estrada do lstmo. s/n, Cotai
Main amenities
  • 659 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Venetian Macao Casino - 3 min walk
  • Cotai Strip - 2 min drive
  • Cotai Arena - 2 min drive
  • Rua do Cunha - 7 min drive
  • City of Dreams - 5 min drive
  • Taipa Houses-Museum - 8 min drive
  • Macau Jockey Club - 8 min drive
  • Hac Sa Beach - 8 min drive
  • University of Macau - 10 min drive
  • Macau Tower Convention and Entertainment Centre - 12 min drive
  • Macau Tower - 12 min drive

Getting around

  • Macau Intl. Airport (MFM) - 10 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 60 min drive
  • Hong Kong International Airport (HKG) - 62 min drive
  • Free airport shuttle
  • Free ferry terminal shuttle

About this property

Conrad Macao

Conrad Macao is just 3.3 mi (5.2 km) from the airport and offers a free shuttle at scheduled times. Guests can be pampered with massages at the spa, and Churchill's Table, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 4 outdoor pools and a bar/lounge are other highlights at this luxurious hotel, and rooms offer 24-hour room service and LED TVs. The location and comfortable guestrooms get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 659 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 11:00 AM to 10:00 AM
  • Free ferry terminal shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Grocery/convenience store

What to do

  • Evening entertainment
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • 48 meeting rooms
  • Conference center (62100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • 4 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bodhi Spa. Services include massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Churchill's Table - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
North Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open 24 hours. Open daily.
Crystal Jade - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
The Huaiyang Garden - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
The Conservatory - This restaurant specializes in Asian cuisine and serves brunch, lunch, and dinner. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: MOP 1000.00 per night

Optional extras

  • Breakfast costs between MOP 240 and MOP 250 for adults, and MOP 120 and MOP 130 for children (approximately)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Conrad Cotai Central
Conrad Macao
Conrad Macao Cotai Central
Conrad Macao Hotel
Conrad Macao Hotel Cotai Central
Macao Conrad
Macao Cotai Central
Conrad Macao Cotai Central Hotel
Conrad Macao Central Hotel
Conrad Macao Central
Conrad Macao Hotel
Conrad Macao Cotai
Conrad Macao Hotel Cotai
Conrad Macao Cotai Strip
Conrad Macao Cotai Central

Frequently asked questions

Overall score and ratings

9.3

Exceptional

9.4/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

danhua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good staycation memories!!!
It was a wonderful stay with nice front desk agent named Lee who got a very detailed mind. So professional!
Mio Cheng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

尴尬的住宿体验
有点尴尬的住宿体验:我们一共住了四个晚上,第一天抵达办理入住时,前台的Robyn(?)服务超级友善,令第一次入住康莱德酒店的我们为之惊艳;随后的入住及隔天的早餐,都令我们决定之后就加入希尔顿集团。但之后几天的早餐及服务就每况愈下,特别是最后一天的早餐,可能因为人比较多,整体质量落差比较大。我们订的是套房,尽管酒店整体禁烟,但我们入住的期间,房间弥漫着浓厚的烟味,即便有空气净化器,还是烟味很重。
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, nice breakfast
16-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Okay stay but should be better
Location: good. Center of Cotai, near bus station Service: overall quite good with helpful staffs Room Condition: the washroom is not satisfied. - noisy flush toilet even after the tank filled, but not leeking - there are many handles around the washroom but they are not helpful ( mis-located, for my opinion) - not clean round the bathtub Environment: it’s not a good timing now because some new parts are under .construction
Wan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Conrad Macao Cotai is a five star hotel and the staff, service, room comfort and amenities are all excellent, as is the location. The room was quite comfortable and the bed was great. It's a bit pricey, but you get what you pay for. I loved the big bathtub in addition to the king sized bed, room service, and friendly staff.
James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pierre ulrich, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review