It's difficult to give a truthful review without appearing unpleasant, and I don't want to be.
We stayed in this hotel last year and thoroughly enjoyed our stay.
We enjoyed our stay this year but while the staff and the hotel itself are both excellent, it feels like not enough money is being spent on maintenance.
The room was enormous and great but.... Cleanliness poor. I dropped a small tablet by my bed on the Wednesday night and because of my health condition, I couldn't bend down to pick it up. 4 days later the pill was still there! A light was broken in the bathroom, why it hadn't been noticed and repaired? On both sinks, the plugs were out of adjustment. They would neither close properly to keep water in the sinks or open properly so water would drain away.
The shower didn't drain properly so after a minute or so the shower tray was overflowing.
Lovely heavy curtains on the patio doors onto the balcony that were brilliant at keeping out the bright sunshine. Only trouble was that one of the curtains had a massive rip in the lining that just looked bad.