See all properties

Palm Hotel and Spa

Photo gallery for Palm Hotel and Spa

Primary image
Beach
Infinity pool
Infinity pool
Pool

Overview of Palm Hotel and Spa

UNESCO Sustainable Travel Pledge

Palm Hotel and Spa

5.0 star property
Luxury hotel with 2 outdoor pools, near Grande Anse Beach

9.0/10 Superb

134 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Grand' Anse, Petite-Ile, 97429
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • Fitness center
  • Steam room
  • Bar/lounge
  • 24-hour room service
  • In-room childcare
  • Conference center
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Grande Anse

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 29 min drive
  • Denis (RUN-Roland Garros Airport (RUN) - 69 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle
Map

About this property

Palm Hotel and Spa

5-star luxury hotel in the heart of Grande Anse
Take advantage of 18 holes of golf, a roundtrip airport shuttle, and a terrace at Palm Hotel and Spa. Adventurous travelers may like the ecotours at this hotel. Indulge in a body scrub, a body treatment, and a facial at Akea Spa, the onsite spa. In addition to mini golf and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self parking
  • Buffet breakfast (surcharge), helicopter/airplane tours, and a billiards/pool table
  • A computer station, concierge services, and multilingual staff
  • Guest reviews say good things about the pool, quiet location, and helpful staff
Room features
All 65 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Guests reviews speak well of the spacious rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • LED TVs with premium channels
  • Balconies, childcare services, and coffee/tea makers

Languages

Chinese (Mandarin), English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Mini golf
  • Childcare in room (surcharge)
  • Children's games

What to do

  • Free beach shuttle
  • Ecotours
  • Mini golf
  • Helicopter/airplane tours
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference center (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle

Facilities

  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Akea Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Le Makassar - This fine-dining restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open select days.
KAH Beach & Restaurant - This beach restaurant specializes in French cuisine and serves lunch and light fare. Open daily.
KOKOA BAR - This bar overlooks the ocean. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2 per person, per night. This tax does not apply to children under 12 years of age.
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 195.00
  • Christmas Eve (24 December) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 280.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Palm Hotel Petite-Ile
Palm Petite-Ile
Palm Hotel & Spa Reunion Island/Petite-Ile
Palm Hotel and Spa Hotel
Palm Hotel and Spa Petite-Ile
Palm Hotel and Spa Hotel Petite-Ile

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Palm Hotel and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palm Hotel and Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at Palm Hotel and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Palm Hotel and Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Palm Hotel and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palm Hotel and Spa?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM.
What is there to do at Palm Hotel and Spa and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation onsite includes ecotours and helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Palm Hotel and Spa also has a steam room and an arcade, as well as a garden.
Are there restaurants at or near Palm Hotel and Spa?
Yes. Nearby restaurants include Les Badamiers (8-min walk), L'instant Présent (2 mi), and Le Chery Narcisse (2.6 mi).
Does Palm Hotel and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Palm Hotel and Spa like?
Palm Hotel and Spa is in Grande Anse, a short 12-minute walk from Grande Anse Beach. Travelers recommend the hotel for its quiet location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness
Write a review

8/10 Very Good

The Palm Hotel and Spa is located in a beautiful part of Reunion Island surrounded by lush scenery and gorgeous beaches. The hotel facilities were top notch and the staff were exceptionally accommodating and bent over backwards to give our family the best experience possible. The only downside is that there is a slight trade off with the location. While it is stunning, being further south meant that travel time to the main attractions of the island is a bit longer, roughly 1.5 hours to the volcano, cirques, Le Maido, etc...
7-night family trip
Verified Expedia guest review

8/10 Very Good

Jean-Alexis, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Very nice hotel. Rooms nice but Not luxurious, also suffer from detious traffic noise, being close to a busy road. The dining, pools, spa and bars are very good. Note that there are many families and kids, didnt bother us, but if youre looking for romantic couples place, take into account....
Sonny, 4-night trip
Verified Expedia guest review

8/10 Very Good

It was a great experience however we were stunned by the deluxe room it was mentioned with bathtub and no bathtub . The pictures with beach...
VERONIQUE, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great and only worth 5* hotel in La Teunion
The Palm is probably the only 5 star hotel of La Reunion. Nice entrance, plenty of parking and polite customer service. Swimming pool was big and nice overall. There is a small section called the beach, with sand that made you feel a bit closer to the sea even though it's next to the swimming pool. There is no beach close as there are sharks in the area. Through a parñth you can go to a natural pool next to the sea. Hotel has a jacuzzi with nice views. Lunch in the bar pool was tasty with more summery options. Dinner can be a la carte or buffet. Nice quality. In general a nice experience even though for moments the rain appeared. Rooms were well distributed, spacious and clean. The bed was magnificent, make you feel cozy straight away.
Jairo, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel, phenomenal location, pools and rooms. Best hotel on Reunion Island. The restaurants are expensive so don't be afraid to venture out to st Pierre.
2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Haven of the volcanic island
Spa experience was fantastic, Everything is very French, minimal English so be prepared with your French book
Verified Hotels.com guest review

8/10 Very Good

Al fresco Zen
Beautiful location with stunning view over the ocean. Excellent facilities and helpful staff. Main dining room serves good food. All lounges, restaurants, lobby and bar are open to the fresh air. Which is fine if you don't mind sharing your space and sometimes food with the birds, and can tolerate the drafts. The rather poor beach is public and accessible by 15 minute hike on a fairly precipitous path, or by shuttle. But there are two well maintained pools. The lunch menu at the cafe was well presented but looked a bit Brake Bros.
Verified Expedia guest review

10/10 Exceptional

Lovely
Lovely rooms, beautiful grounds, spacious pool area overlooking the Indian Ocean - never felt crowded (though it wasn't peak season, which may have helped.) Nice spa. Restaurant service was quite slow on three consecutive nights, not what you'd expect from a five star hotel, though food itself was nice. This was our only grumble, however, and we would go back to this hotel.
Verified Hotels.com guest review