Capt'n Gregg's, Puerto Galera, Philippines
Beachfront resort in Puerto Galera with restaurant, bar/lounge
- Free WiFi
- [1/22]
- Beach [2/22]
- Beach [3/22]
- Standard Room, 1 Double Bed - Guest Room [4/22]
- Standard Room, 1 Double Bed - Guest Room [5/22]
- Standard Room, 1 Double Bed - Guest Room [6/22]
- Standard Room, 1 Double Bed - In-Room Amenity [7/22]
- Standard Room, 1 Double Bed - Bathroom Shower [8/22]
- Standard Room, 1 Double Bed - Bathroom [9/22]
- Exterior [10/22]
- Exterior [11/22]
- Hotel Bar [12/22]
- Dining [13/22]
- Dining [14/22]
- Lobby [15/22]
- Reception [16/22]
- Reception [17/22]
- Equipment Storage [18/22]
- Equipment Storage [19/22]
- Equipment Storage [20/22]
- Hallway [21/22]
- Standard Room, 1 Double Bed - Bathroom [22/22]
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[1/22]
Good
Service
Service is adequate
Room
Room needs to be improved
TripAdvisor Traveller Rating: 4.5
From 70 reviews
Hotels.com™ Rewards
Capt'n Gregg's, Puerto Galera, Philippines
- Standard Room, 1 Double Bed
- Deluxe Room, 1 Double Bed
- Deluxe Quadruple Room, 2 Queen Beds
At a glance
Key facts
Hotel size
- 12 rooms
Arriving/leaving
- Check-in time starts at 2 PM
- Check-out time is noon
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
Travelling with others
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Recent reviews
Good 7.0 From 24 reviews
Capt'n Gregg's, Puerto Galera, Philippines
Very Good
The room was ok. The view from our room was over looking a roof top but did enjoy the patio deck. The room floor was dirty and very sandy. The coffee cups were not cleaned. We arrived middle of the night due to travel delays and our paid for room was already rented. We did get a free upgrade. The room shown in the booking was not the room we were getting. We extended our stay 3 days and had to pay upgrade charges. All and all I would stay there again. At least next time I know what to expect. Our breakfast there was not included but it was very good and plentiful.
Capt'n Gregg's, Puerto Galera, Philippines
Poor
STAY AWAY
Stay away if at all possible. The dive shop is courteous and professional but the hotel is so bad it hard to describe. Starts with the owner. Rude and unfriendly and unprofessional doesn’t bigin to describe this flipping guy. Wow what a way to treat guests that can write a reviews. Upon check in said help and asking a few questions he was so rude that we were in shock. Like it was beneath him to even speak to a germ like us. Plus I stayed 6 out of my 8 days booked because half the time there was no water. If you companies about no water he looked at you like you are the problem. Oh and NO HOT WATER EVER!!! Solar heat water so if cloudy or rain etc there is no hot water. Lucky to get cold shower because water not working. Some restaurant dishes ok. But they have a nightly BBQ, that they sell low grade top sirloin and call it tender loin. So over cooked and tough you couldn’t eat it. But charge you anyway. Condition of bathroom and rooms in general is deplorable.
Capt'n Gregg's, Puerto Galera, Philippines
Good
You get what you pay for.
Lots of deferred maintenance. Owner will not fix anything even if you ask. No hot water, they rely on solar, may be warm in the afternoon. Food is good and staff is friendly but terrible service.
Capt'n Gregg's, Puerto Galera, Philippines
Poor
I did not stay there. They had no record of my reservation. My confirmation # did not matter to the desk girls. I did not stay and argue with them. I went to another hotel and paid for my stay. I hope you will refund my payment. Thank You, RichardA Raymer
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