Kempinski The One Suites Hotel Shanghai Downtown

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Private kitchenette

Overview of Kempinski The One Suites Hotel Shanghai Downtown

Kempinski The One Suites Hotel Shanghai Downtown

5.0 star property
Luxury aparthotel in Downtown Shanghai with restaurant and bar/lounge

8.8/10 Fabulous

156 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
Fengyang Road, No. 601, Shanghai, Shanghai, 200041
Main amenities
  • 244 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitization guidelines

Choose dates to view prices

About this area

What's nearby

  • In Downtown Shanghai
  • Oriental Pearl Tower - 14 min drive
  • The Bund - 15 min drive

Getting around

  • Hongqiao International Airport (SHA) - 18 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 41 min drive
  • Shanghai Railway Station - 9 min drive
  • Shanghai South Railway Station - 12 min drive
  • Nanxiang North Railway Station - 18 min drive
  • West Nanjing Road Station - 7 min walk
  • People's Square Station - 12 min walk
  • Xinzha Road Station - 13 min walk

About this property

Kempinski The One Suites Hotel Shanghai Downtown

When visiting Shanghai, Kempinski The One Suites Hotel Shanghai Downtown is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Bistro & Lounge, which serves international cuisine and is open for breakfast, lunch, and dinner. Apartments feature bonuses like kitchenettes and washers/dryers, along with deep soaking tubs and MP3 docks. Fellow travelers say great things about the room service and helpful staff. Public transportation is just a short walk: West Nanjing Road Station is 7 minutes and People's Square Station is 12 minutes.


Chinese (Mandarin), English, French, German, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed

Property amenities


  • Pool


  • Free WiFi

Parking and transportation

  • Self parking on site (CNY 120 per night)

Family friendly

  • Children stay free
  • Free crib/infant bed

Restaurants on site

  • Bistro & Lounge


  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils


  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: CNY 157 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available


  • Premium bedding
  • Hypo-allergenic bedding
  • Alarm clock
  • Pillow menu
  • Bed sheets provided
  • Rollaway/extra beds: CNY 366 per day


  • Separate bathtub and shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Free toiletries
  • Bathrobes
  • Towels provided
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area


  • LCD TV with cable/satellite service
  • MP3 docking station


  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating


  • No pets allowed


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (lobby)

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city center

Things to do

  • Fitness center
  • Golfing on site


  • 244 rooms
  • 25 floors
  • 1 building
  • Built in 2012

Special features


Bistro & Lounge - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 157 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 366 per day


  • Self parking costs CNY 120 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

Kou, 1-night trip
Verified guest review

8/10 Very Good

Staffs are friendly. The room is clean and there is washer in the suite that very convenient for us to wash and dry our winter clothes. Overall is good.
3-night family trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

good location, nice size of the apartment, convenient ambience, helpful staff
9-night trip
Verified Expedia guest review

10/10 Exceptional

Great place ❤️It! will stay again! Excellent service! Best location.
EDIE, 4-night family trip
Verified guest review

8/10 Very Good

6-night trip
Verified guest review

10/10 Exceptional

Great location and excellent services. Will stay here again.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Always good but the checkin was a little slow because one room was cleaning when I asked the hotel staff. She told me to come after 1pm when I arrived at 11:30am, then I came to hotel again around 12:50pm to checkin, she said the room was not ready yet and asked me to wait another 20 minutes. Except above, everything is good.
AlanCui, 7-night business trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified guest review