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Grand Hotel

4-star hotel with restaurant, connected to a shopping center, near Fashion Street Market

  • Free WiFi and free parking
From
P2,547

Image gallery

  • Lobby
  • Lobby
  • Family Room - Living Area
  • Premium Room - Living Area
  • Lobby
Lobby. Image 1 of 89.
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17 Shri S.R. Road, Ballard Estate, Mumbai, 400001, Maharashtra, India
8.6.Fabulous.
  • This was once a great hotel, now somewhat faded, but still comfortable.

    Mar 1, 2020

  • The hotel is an older building and has been remodeled. It has a lot of charm special the…

    Feb 18, 2020

See all 32 reviews

Official standards

This property advises that it adheres to Operational Recommendations for Hotels (FHRAI - India) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 68 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Conference center
  • Airport shuttle

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Fort
  • Fashion Street Market - 17 min walk
  • Crawford Market - 21 min walk
  • Jehangir Art Gallery - 22 min walk
  • Colaba Causeway - 23 min walk
  • Gateway of India - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Premium Room
  • Family Room
  • Standard Room
  • Deluxe Room, Harbor View

What’s around

Landmarks

  • In Fort
  • Fashion Street Market - 17 min walk
  • Crawford Market - 21 min walk
  • Jehangir Art Gallery - 22 min walk
  • Colaba Causeway - 23 min walk
  • Gateway of India - 29 min walk
  • Wankhede Stadium - 30 min walk
  • Brabourne Stadium - 30 min walk
  • National Centre for the Performing Arts - 39 min walk

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 21 min drive
  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 10 min walk
  • Mumbai Churchgate Station - 22 min walk
  • Mumbai Masjid Station - 25 min walk
  • Airport shuttle (surcharge)
map
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17 Shri S.R. Road, Ballard Estate, Mumbai, 400001, Maharashtra, India

At a glance

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time noon-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 4975
  • Conference space size (meters) - 462
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1922
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Cinnamon - This coffee shop specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 2800 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for INR 1000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

On-site PCR COVID-19 testing is available for a INR 1800 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Operational Recommendations for Hotels (FHRAI - India).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Grand Hotel Mumbai
  • Grand Mumbai
  • Grand Hotel Hotel
  • Grand Hotel Mumbai
  • Grand Hotel Hotel Mumbai

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from noon - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Cinnamon offers Indian cuisine. Nearby restaurants include Dakshin Bar & Kitchen (5-min walk), Cafe Universal (6-min walk), and Ideal Corner (12-min walk).
  • Yes, an airport shuttle is available. The charge is INR 2800 per vehicle one-way.
  • Maintain your daily exercise routine at the gym.
8.6.Fabulous.
  • 10.0.Exceptional

    Stay here (but save a room for my next visit)

    The staff are absolutely fantastic, Friendly and helpful. The hotel has a great location close to many tourist sites. It’s old-fashioned in a nice way. There are good restaurants nearby too. The hotel breakfast could be improved. My silver necklace disappeared and the staff could not have been more helpful, even searching through the garbage. It then turned out – to my huge embarrassment – that I had put the necklace in a suitcase I’d left in a different location. My heartfelt thanks to everybody

    Caroline, 4 night business trip, Feb 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a grand experience,for the location.the architecture.I do nt think it's expensive if we are thinking in that direction .Breakfast was okay. Building is too old,so it's got a charm.dont expect a swift Mitsubishi elevator,it's antique.,perhaps imported from England in the 19th centuary.some of the employees are too good,with some exception.For me it was a different experience,having stayed in mumbai for almost a year,it's a different face of the big city

    2 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good clean hotel, i booked a day before this may the reason price was on higher side, as told by staff 98yrs old, but was clean and well maintained. Staff were good, not use food so can't comment on food, quite place, bit far from airport, for holidays good.

    Amit, 1 night business trip, Dec 17, 2019

    Verified Expedia guest review

  • 6.0.Good

    Pros - near to downtown attractions , staff is attentive Cons - Bare minimum amenities, rooms are basic , for the price expected better rooms , the room entry key was not working and every time we had to call for someone to reset the room key reader ( management gave us a different room the next day but we d

    2 night trip, Nov 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay for going back in time. Good facilities and lovely buildings all around.

    4 night family trip, Oct 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great staff, great location, great hotel!

    Great area in Fort, very quiet. The staff was very very good. Truly enjoyed our stay. Know that its a hotel operational since 1926 so it can feel a bit dated but it is truly comfortable.

    Aniruddha, 1 night family trip, May 5, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    SPRING MATTRESSES WAS UNCOMFORTABLE

    Spring mattresses was uncomfortable and not in good condition , there was no washroom door mat no ventilation in washroom and Air conditioner was too noisy . they were kept water bottle ,tea bags , milk and sugar pouches very few only 2-3 each days , it was very disappointing to us . Location wise best and staff also very nice speaking and helpful.

    sanjay, 3 night family trip, Mar 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property is situated in a lovely quiet part of Mumbai and within easy walking distance to most of the major sights and shops although taxis were available at all times if you needed to go further afield. The hotel staff were efficient, attentive and helpful and the room service excellent. My room had all the facilities I needed for a five night stay and I had lovely views of the harbour. I will definitely be staying at The Grand Hotel again on my next visit to Mumbai.

    4 night trip, Mar 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Don't think twice.

    Excellent location. Quiet and neat neighbourhood. Great connectivity with VT local station nearby. 24 hrs good availability of local cabs and Ola / Uber. A lot of popular local eateries in the vicinity. Hygeine, room service, checkin, housekeeping services are all top notch and non fussy. The buffet breakfast is good for on the go husiness travellers, however the choices could be a little more elaborate. All in all it was an excellent stay and would surely go back again without looking at amy other options again. Highly recomended.

    Nakul, 3 night business trip, Feb 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I loved the Art Deco charm of the building, the interior, the fittings, the colonial era elevator/lift, the dedication professionalism and friendliness of all the staff, the quiet location, the ease of access to places of historic interest, the whole ambience and experience.

    KevinDavid, 16 night trip, Feb 24, 2019

    Verified Expedia guest review

See all 32 reviews