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Coconut Palms Resort

Photo gallery for Coconut Palms Resort

Aerial view
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from room

Overview of Coconut Palms Resort

Coconut Palms Resort

3.0 star property
3-star resort in Port Vila with outdoor pool and restaurant

7.2/10 Good

254 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Meeting Facilities
Map
Cornwall Street, P O Box 521, Port Vila, Efate
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Library
  • Computer station
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Babysitting (surcharge)
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Barbecue grill(s)

Room options

About this area

What's nearby

  • Heart of Port Vila

Getting around

  • Port Vila (VLI-Bauerfield) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Brewery Bar & Restaurant - 8 min walk
  • Mangoes Resort - 9 min walk
  • Le Cafe du Village - 9 min walk
  • Chill Restaurant - 9 min walk
  • Waterfront Bar and Grill - 10 min walk

About this property

Coconut Palms Resort

Coconut Palms Resort is just 4.3 mi (7 km) from the airport and offers a shuttle (available 24 hours) for VUV 3600 per person roundtrip. Guests can take a dip in the outdoor pool or grab a bite to eat at Navara Poolside Cafe, which serves lunch and dinner. Other features include a bar/lounge, a snack bar/deli, and a garden. Fellow travelers say good things about the pool and helpful staff.

Languages

English, French

At a glance

Hotel size

  • 46 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • An outdoor pool

Languages

  • English
  • French

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Freshen up

  • Soap and shampoo
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Navara Poolside Cafe - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
The Wild Pig - Onsite bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VUV 3600 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 5 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs VUV 1800

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Coconut Palms Port Vila
Coconut Palms Resort Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Coconut Palms Resort Resort
Coconut Palms Resort Port Vila
Coconut Palms Resort Resort Port Vila

Frequently asked questions

Does Coconut Palms Resort offer free cancellation for a full refund?
Yes, Coconut Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Coconut Palms Resort?
Yes, there's an outdoor pool.
Are pets allowed at Coconut Palms Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Coconut Palms Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Coconut Palms Resort?
Yes, an airport shuttle is available. The charge is VUV 3600 per person roundtrip.
What are the check-in and check-out times at Coconut Palms Resort?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Coconut Palms Resort and nearby?
Have fun with activities like cycling, boat tours, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Coconut Palms Resort?
Yes, there's an onsite restaurant, Navara Poolside Cafe. Nearby restaurants include The Brewery Bar & Restaurant (8-min walk), Mangoes Resort (9-min walk), and Le Cafe du Village (9-min walk).
What's the area around Coconut Palms Resort like?
Coconut Palms Resort is in the heart of Port Vila, a short 10-minute walk from Port Vila Market and 11 minutes' walk from Iririki Island. Travelers recommend the resort for its walkable location.

Overall score and ratings

7.2

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.7/10

Amenities

6.5/10

Property conditions & facilities

10/10 Exceptional

GROAIU, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....
Marcel, 8-night trip
Verified Expedia guest review

4/10 Fair

Pretty disappointing
Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.
John, 7-night trip
Verified Hotels.com guest review

6/10 Good

Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.
1-night trip with friends
Verified Expedia guest review

6/10 Good

Not bad, a bit average. But it’s the price you pay. Expect a small problem or two. Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay. Pros; Staff quite nice. Decent breaky. Nice pool and surroundings. Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.
2-night family trip
Verified Expedia guest review

6/10 Good

It was within walking distance to the markets and waterfront, but the parties in the street wake you up at 4 am and keep you up until the morning. If you want to experience living in Vanuatu amongst the locals, you'll get it here. You are not provided with hand towels or face cloths or safes in your room for your valuables. This property is quite old and tired. The breakfasts are quite basic. The staff were very friendly.
Michelle, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

Never again
I was given a room with just one bed when I asked for 2 single bed I was denied. I told the receptionist that online I was given that option. When I asked for ground floor which I would pay I was denied also receptionist was not helpful, he seem like he didn't enjoy his job. No fan in room.
Teresia, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The pool was very nice, and it was exceptionally clean. our room (304) was a good size but each room needs to have a table and chairs in it ( we brought up chairs from below and used the bedside table as a table ) it gets really uncomfortable sitting on a bed and trying to do things
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Was a little bit noise at night as could hear the street noise. Rooms were a bit run down. The staff were really nice and provided free entertainment. Food and pool were excellent.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were lovely, food lovely, clean and great facilities.
2-night trip
Verified Expedia guest review