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Hotel Relaks Wellness & SPA

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Overview of Hotel Relaks Wellness & SPA

Hotel Relaks Wellness & SPA

3.0 star property
Mountain hotel with spa, near Sports and Tourism Museum

8.8/10 Fabulous

58 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet friendly
  • Bathtub
  • Meeting Facilities
Map
Ul. Obronców Pokoju 4, Karpacz, Lower Silesian, 58-540
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • Ski storage
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Computer station
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Wroclaw (WRO-Copernicus) - 107 min drive
  • Jelenia Gora Station - 19 min drive
  • Marciszow Station - 46 min drive
  • Trutnov Kalna Voda Station - 49 min drive
Map

About this property

Hotel Relaks Wellness & SPA

Hotel Relaks Wellness & SPA is a great choice for a stay in Karpacz. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. A bar/lounge, a sauna, and a steam room are other highlights.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 AM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (2088 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stair-free path to entrance

Languages spoken

  • English
  • German
  • Polish

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Digital TV channels

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)

Special features

Spa

SPA and Wellness has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: PLN 2.50 per person, per night

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 49 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Relaks
Hotel Relaks Karpacz
Relaks Karpacz
Hotel Relaks Wellness Karpacz
Hotel Relaks Wellness
Relaks Wellness Karpacz
Relaks Wellness
Relaks Wellness & Spa Karpacz
Hotel Relaks Wellness & SPA Hotel
Hotel Relaks Wellness & SPA Karpacz
Hotel Relaks Wellness & SPA Hotel Karpacz

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

10.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Write a review

8/10 Very Good

Hiking trip
Ok hotel. Room was a bit small, but clean.
Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is amazing! Not only price-quality score is great, the rooms and services are as well! I'd like to note Monika (reception) who was the most attentive front office employee I ever met in my life. She helped me from the very booking and was always there to advise and help. By the way, she was responding to my messages for the whole month prior the arrival! Also, I'd like to mention breakfast. The restaurant is spacious and very nice. Food choice is amazing - my fiance, who never has enough left the table so full he could barely move :) Food choice is great and they try to change hot items daily (at least two of them). Location is amazing - not too far from the city center (just 10-15 mins walk), you have a track just next to the hotel. A bit far from Wang, however the distance is walk-able. Sauna is a bit small, only for 4 people at a time, but we did not face any trouble. We were there with another couple and all was fine - nice place to relax. Next to the hotel is a good restaurant where we had 20% discount from the hotel - the bill to be paid at the reception of the hotel - very convenient. Food is good, service is a bit slow, but polite. Overall the stay was truly enjoyable! Thank you so much for the stay!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

halina, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

john, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

grzegorz, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Very nice crew, very good hotel location, car park locked overnight. just small but about mattress not very comfy. recommend spa and massages.
Lucas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel
The hotel exceeded our expectations. We slept 2 nights at this hotel and we travel by car and had our dog with us. The room and hotel overall were clean, the staff was nice and the breakfast was tasty with many options. The hotel has an outdoor parking (free of charge) available for the hotel guests. The hotel is dog-friendly but there was an extra charge of 49PLN/day. The hotel has spa facilities but we didn't try it.
Florentin, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Awsome
Nicest hotel in the world,extra clean & a good value.Reminds me of a Polish version of Banff.
louis, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable stay!
Great stay! :) very happy with it:)
Verified Hotels.com guest review

8/10 Very Good

Excellent breakfast, spotty WiFi
WiFi went in and out during one night but overall it was a great stay. Excellent breakfast! !
Verified Hotels.com guest review