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BENS L'Hotel Palermo

Boutique hotel with outdoor pool, near Serrano Square

  • Free continental breakfast and free WiFi

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  • Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
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Thames 1562, Buenos Aires, 1414, Capital Federal, Argentina
  • Lovely hotel ideally located in Palermo. The front desk staff are amazingly helpful and…

    Nov 24, 2021

  • I have stayed here in the past - and it is always a wonderful experience. This trip -…

    Nov 23, 2021

See all 73 reviews

Guests rated location

Dining options
  • Free WiFi
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 23 smoke-free guestrooms
  • Daily housekeeping
  • 1 outdoor pool
  • 24-hour room service
  • Airport shuttle
  • Childcare

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Palermo
  • Serrano Square - 2 min walk
  • Plaza Italia - 15 min walk
  • Alto Palermo Shopping Center - 29 min walk
  • Latin American Art Museum of Buenos Aires - 42 min walk
  • Distrito Arcos - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 Queen Bed
  • Design Double Room, Garden View
  • Superior Double Room, 1 Queen Bed
  • Superior Suite, Terrace
  • Superior Twin Room

What’s around


  • In Palermo
  • Serrano Square - 2 min walk
  • Plaza Italia - 15 min walk
  • Alto Palermo Shopping Center - 29 min walk
  • Latin American Art Museum of Buenos Aires - 42 min walk
  • Distrito Arcos - 12 min walk
  • La Rural - 16 min walk
  • Obelisco - 4 mi / 6.4 km

Getting around

  • Ministro Pistarini Intl. Airport (EZE) - 26 min drive
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 10 min drive
  • Buenos Aires Palermo Station - 18 min walk
  • Buenos Aires Chacarita Station - 22 min walk
  • Buenos Aires February 3 Station - 29 min walk
  • Plaza Italia Station - 15 min walk
  • Palermo Station - 17 min walk
  • R. Scalabrini Ortiz Station - 22 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
Profile: Palermo

Profile: Palermo

Palermo, located in northeast Buenos Aires, is broken down into several distinct neighborhoods. Palermo Soho attracts a younger crowd due to its alternative bars, restaurants, cafés, and boutiques. Those craving nightlife head to Palermo Hollywood for its clubs and restaurants. Palermo Chico is a luxury condo-filled area that houses the Museum of Latin American Art.

You’ll also find botanical gardens and the Buenos Aires Japanese Gardens, one of the largest outside Japan, in the Palermo neighborhood.

See on map
Thames 1562, Buenos Aires, 1414, Capital Federal, Argentina

At a glance

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*


  • Offsite parking within 164 ft (USD 20 per day)
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 1
  • Outdoor seasonal pool
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Garden
  • Terrace
  • Library


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Grab bar - near toilet

Languages Spoken

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • First-run movies
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 0.50 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way, Maximum occupancy 3)
  • Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
  • Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 50.0 per night
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs USD 20 per day (164 ft away)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from October to April


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • L'Hotel Hotel Palermo
  • L'Hotel Palermo
  • BENS L'Hotel Palermo Hotel
  • BENS L'Hotel Palermo Buenos Aires
  • BENS L'Hotel Palermo Hotel Buenos Aires
  • L'Hotel Palermo
  • L'Hotel Palermo Hotel

*See fees & policies for additional details or extra charges


  • Yes, BENS L'Hotel Palermo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • No, unfortunately, but there's street parking available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a garden.
  • 10.0.Exceptional

    Excellent service! Really pretty hotel. Rooms and bathrooms are clean. Staff members were really nice and eager to help.

    1 night trip, Feb 17, 2020

    Verified Expedia guest review

  • 6.0.Good

    Lovely grounds but ...

    Our room, room 3, was very humid, even with the airconditioning in dehumidifying mode. The airconditioner continued to drip until a "repair" which lead to the room being even more unacceptably humid. The staff seemed nice and kind but could not substantially help. If you have a problem with your room, this is not the hotel for you. We won't ever return here, despite the kind reception staff.

    P, 4 night trip, Feb 7, 2020

    Verified guest review

  • 10.0.Exceptional

    Very helpful and friendly staff. Tucked away hotel. Quiet yet located in bustling trendy location. Nice modest breakfast. Only suggestion: add wall hangers in bathroom.

    3 night trip, Jan 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I’ve stayed in Palermo district of Buenos Aires many times, but never even had noticed this property, as it doesn’t seem to be a hotel, even now, but more like a country getaway of a friend. The suite to which I was upgraded is spacious and comfortable, with its own patio and sun deck. I couldn’t have been more comfortable. Rodrigo at the front desk is kind to all, and the entire staff is to be commended for their work.

    1 night trip, Jan 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    L'Hotel Palermo has the most idyllic garden out back. It was such a serene escape from the hustle and bustle of the city, but was in a perfect location!

    Lis, 3 night romance trip, Jan 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very tranquil environment and nice hotel. Wonderful breakfast each morning-very wide ranging in choices. Extremely spacious room (suite), glass ceiling in shower/tub could see the stars and moon.

    Jeffrey, 3 night trip, Jan 17, 2020

    Verified guest review

  • 6.0.Good

    Excellent location in the heart of Palermo

    The staff was always very helpful and friendly. Also breakfast was very good. However, the room were very small - it was uncomfortably small given we had two two suitcases in the room. The decor was rustic but there were many elements that were just a little beyond rustic (e.g. chipped bath, bedside lamp a bit very worn out and sheet on ironing board quite yellow with multiple holes). Also the view from the window was just an old air condition unit. The garden/pool area was really beautiful although watch out for mosquitos! Overall good value for money given location.

    3 night trip, Jan 4, 2020

    Verified guest review

  • 10.0.Exceptional

    We had a wonderful visit at L’Hotel. The staff was simply superb and took care of all our needs. Thank you Rodrigo, Maximilian, Jose, Martin, and Esteban. It is a charming hotel in a great location to explore Palermo Soho as well as Buenos Aires itself. The bottle of wine on check in was a great touch along with the nice breakfasts in a relaxing garden setting. The staff also made great Porteno Tango Show reservations and went the extra mile to arrange everything. It was also a great location to set up all Uber rides throughout the city. A charming hotel where you will not go wrong. Book it soon.

    3 night romance trip, Dec 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel in Palermo

    Wonderful hotel! Great location, clean room and best of all the knowledgeable staff made Buenos Aires feel manageable and comfortable. Staff consistently followed up on a daily basis experiences travelers had and wanted feedback on anything that could improve their recommendations. I only hope I will be back some day!

    Leslie McLean, 4 night family trip, Nov 24, 2019

    Verified guest review

  • 10.0.Exceptional

    Serene hotel in midst of busy Palermo.

    Beautiful small hotel. Serene property in a bustling area the staff is helpful and friendly.

    Wendy, 6 night family trip, Nov 24, 2019

    Verified guest review

See all 73 reviews