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Aquana Beach Resort

Photo gallery for Aquana Beach Resort

Breakfast, lunch and dinner served, beach views
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, sun loungers

Overview of Aquana Beach Resort

Aquana Beach Resort

3.5 star property
Beachfront resort in Eratap with outdoor pool and restaurant

9.4/10 Exceptional

60 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
Map
Eratap Road, Eratap, Efate
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • Spa services
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Separate dining area

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Port Vila (VLI-Bauerfield) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Vila Chaumieres Restaurant - 16 min drive
  • Island Time - 20 min drive
  • Au Fare - 20 min drive
  • Mangoes Resort - 20 min drive
  • Joe Restaurant Vietnamese - 20 min drive

About this property

Aquana Beach Resort

Aquana Beach Resort offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers, plus you'll have access to onsite snorkeling, surfing/body boarding, and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Offering a beachfront location, Aquana serves breakfast, lunch, and dinner. A free kid's club, a poolside bar, and a terrace are other features. Fellow travelers say good things about the helpful staff and family-friendly amenities.

Languages

English, French, German

At a glance

Hotel size

  • 12 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests should notify this property in advance of their anticipated arrival time.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Beach volleyball
  • Hiking/biking trails
  • Helicopter/airplane tours
  • Kayaking
  • Boat tours
  • Snorkeling
  • Surfing/body boarding
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 9 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • Video-game console
  • DVD player
  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony
  • Individually decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Aquana - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VUV 2000 per person (one-way)
  • Late check-out can be arranged for an extra charge of VUV 500 (subject to availability)
  • Credit card charges are subject to an extra charge of 4 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VUV 2500.0 per night
  • Airport shuttle for children between the ages of 2 and 12 costs VUV 1000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Aquana Beach Resort Resort
Aquana Beach Eratap
Aquana Beach Resort
Aquana Beach Resort Eratap
Aquana Beach Resort Eratap
Aquana Beach Resort Resort Eratap

Frequently asked questions

Does Aquana Beach Resort offer free cancellation for a full refund?
Yes, Aquana Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aquana Beach Resort?
Yes, there's an outdoor pool.
Are pets allowed at Aquana Beach Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Aquana Beach Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Aquana Beach Resort?
Yes, an airport shuttle is available. The charge is VUV 2000 per person one-way.
What are the check-in and check-out times at Aquana Beach Resort?
You can check in from 2:00 PM - 10:00 AM. Check-out time is 10 AM. Late check-out is available for a charge of VUV 500 (subject to availability).
What is there to do at Aquana Beach Resort and nearby?
Have fun with onsite activities like kayaking, rowing, and snorkeling. Additional recreation onsite includes helicopter/airplane tours and volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a private beach and spa services.
Are there restaurants at or near Aquana Beach Resort?
Yes, Aquana offers alfresco dining and garden views. Nearby restaurants include Vila Chaumieres Restaurant (6 mi), Mangoes Resort (8 mi), and Island Time (8.1 mi).
Does Aquana Beach Resort have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Aquana Beach Resort like?
Aquana Beach Resort is located on the waterfront. Popular attractions include Port Vila Market, which is 22 minutes away by car.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

The staff and the nannies cant help you enough. Lovely spot for you to totally relax with a little help for the nannies so you can enjoy some quality time with the wife.
Liam, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Feel like part of a family at this lovely hotel instead of a room number. Roving nannies are fantastic and will help even with babies and toddlers. Kids club is relaxed and informal. A great hotel for families with kids under 8. Will be back
Claire, 5-night family trip
Verified Expedia guest review

8/10 Very Good

6-night trip
Verified Expedia guest review

10/10 Exceptional

Relaxing, quiet and fun
We stayed as a couple for 9 nights in July and enjoyed our time here. Everybody else had young children who were well behaved and we had a bungalow further from the pool and nanny area. This is a great place for young families. The evening performances by local people were great. We often did kayaking to the islands out in the lagoon and twice stopped in for lunch at the nearby upmarket Eratap resort. Big thanks to Rose and owners for arranging a rental car, day trip to Lelepah island and overnight to the volcano at Tanna island, you were very efficient, knowledgeable and friendly.
Kevin, 8-night romance trip
Verified Hotels.com guest review

4/10 Fair

9-night trip
Verified Wotif guest review

10/10 Exceptional

Service, nannies were superb. Kids had a ball and didn’t want to leave Accommodation clean but not 5 star
JJ, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Lovely resort with only a small number of rooms giving you a personal feel. The staff did everything they can to please and ensure a relaxing enjoyable holiday. They have nanny's that are available for free to play with the kids while you are in the resort. While we want to enjoy the holiday with the kids, the kids enjoyed the time with the nanny's including doing special activities like weaving, local style cooking and adventuring to a nearby island. The nanny's are from the local village thus helping to support the community.
5-night family trip
Verified Expedia guest review

8/10 Very Good

We had a great time staying at Aquana, the staff are friendly and will do above and beyond to make your stay an awesome one. Kids had heaps of fun, the kayaks were free you can kayak to a number of islands opposite the resort. It is a bit removed from the main road so you need to get a bus or hire a driver / car to go around, otherwise you won't have much to do. We had a great time the 3 nights we stayed.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Recommended with family
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location with fantastic o'onsite nanny's' who helps out with the kids!
7-night trip
Verified Expedia guest review