Rixos The Palm Hotel & Suites

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Beach
Children's pool
Pool
Outdoor pool

Overview of Rixos The Palm Hotel & Suites

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Rixos The Palm Hotel & Suites

5.0 star property
Palm Jumeirah beachfront hotel with spa and beach bar

8.8/10 Fabulous

640 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Palm Jumeirah, East Crescent, Dubai, 18652
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free shopping center shuttle
  • 2 outdoor tennis courts
  • Health club
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • In Palm Jumeirah
  • Dubai Marina Mall - 29 min drive
  • The Walk - 31 min drive
  • Jumeirah Beach - 33 min drive
  • Souk Madinat Jumeirah - 31 min drive
  • Wild Wadi Water Park - 32 min drive
  • Burj Al Arab - 23 min drive
  • Mall of the Emirates - 33 min drive
  • Ski Dubai - 34 min drive
  • Ibn Battuta Mall - 32 min drive
  • Burj Khalifa - 30 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 39 min drive
  • Al Maktoum Intl. Airport (DWC) - 46 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 73 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

Rixos The Palm Hotel & Suites

5-star luxury hotel in the heart of Palm Jumeirah
A nightclub, a roundtrip airport shuttle, and a swim-up bar are just a few of the amenities provided at Rixos The Palm Hotel & Suites. With a private beach, a beach bar, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Italian cuisine and ocean views. The health club offers yoga classes and Pilates classes; other things to do include volleyball, basketball, and racquetball/squash. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and 2 outdoor tennis courts
  • Wedding services, a 24-hour front desk, and express check-out
  • Guest reviews say good things about the dining options, pool, and helpful staff
Room features
All 230 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch plasma TVs with premium channels
  • Childcare services, coffee/tea makers, and daily housekeeping

All inclusive

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
Dining availability limited at one or more venues

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Parasailing
  • Scuba diving
  • Water skiing
  • Shopping
  • Golf lessons nearby
  • Ski area nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (682 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

Room amenities

Be entertained

  • 40-inch plasma TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
Dining availability limited at one or more venues

Spa

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

A La Turca - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
L Olivo Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Toro Loco Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2000
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 3 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 120 for adults and AED 75 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 300 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AED 200.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

Does Rixos The Palm Hotel & Suites offer free cancellation for a full refund?
Yes, Rixos The Palm Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rixos The Palm Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rixos The Palm Hotel & Suites?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Rixos The Palm Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Rixos The Palm Hotel & Suites?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Rixos The Palm Hotel & Suites?
Yes, an airport shuttle is available. The charge is AED 300 per vehicle one way.
What are the check-in and check-out times at Rixos The Palm Hotel & Suites?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Rixos The Palm Hotel & Suites and nearby?
Have fun with onsite activities like parasailing, water skiing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Rixos The Palm Hotel & Suites also has 3 bars, a nightclub, and a private beach, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Rixos The Palm Hotel & Suites?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views. Nearby restaurants include A La Turca (4-min walk), Mekong (12-min walk), and The Beach House (14-min walk).
Does Rixos The Palm Hotel & Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Rixos The Palm Hotel & Suites like?
Rixos The Palm Hotel & Suites is located on the waterfront in Palm Jumeirah. Popular attractions include Burj Al Arab, which is 23 minutes away by car.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

tony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gulf Historic
Fantastic place to stay and well worth the All Inclusive package. Takes out any concerns of how much a pint or glass wine will be.
Simon, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing food and room.
It was amazing food and room.
byungjin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bilal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, easily accesible beach, Great views, Very freindly and attentive staff, Very good quality food and drinks, Fantastic Spa, Peaceful and relaxing.
Vimal Ashwinkumar, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Wilfred, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rohit, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

6-night trip
Verified Orbitz guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

SURESH, 1-night family trip
Verified Hotels.com guest review