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Hotel Phoenix

4-star Zagreb hotel with full-service spa, connected to the convention center

  • Free WiFi and free parking
From
P3,899

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Deluxe Double Room - Bathroom
  • Standard Triple Room - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 49.
1 / 49Indoor Pool
Sesvetska cesta 29, Zagreb, 10 360, Croatia
7.4.Good.
See all 7 reviews

Official standards

This property advises that it adheres to Croatian Tourism Association (HUT - Croatia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 55 guestrooms
  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools

For families

  • Free cribs/infant beds
  • Playground on site
  • Refrigerator
  • Television
  • Free toiletries
  • Garden

What’s around

  • Zagreb Zoo - 5.3 mi / 8.5 km
  • Zagreb Cathedral - 8 mi / 12.8 km
  • Museum of Broken Relationships - 8.7 mi / 14 km
  • Garden Mall Zagreb - 4.5 mi / 7.2 km
  • Park Maksimir - 5.3 mi / 8.6 km
  • Maksimir Stadium - 5.5 mi / 8.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Standard Double or Twin Room
  • Standard Triple Room

What’s around

Landmarks

  • Zagreb Zoo - 5.3 mi / 8.5 km
  • Zagreb Cathedral - 8 mi / 12.8 km
  • Museum of Broken Relationships - 8.7 mi / 14 km
  • Garden Mall Zagreb - 4.5 mi / 7.2 km
  • Park Maksimir - 5.3 mi / 8.6 km
  • Maksimir Stadium - 5.5 mi / 8.8 km
  • City Center One East - 6.1 mi / 9.9 km
  • Nama - 6.7 mi / 10.7 km
  • Miroslav Kraljevic Gallery - 6.9 mi / 11.1 km
  • Mestrovic Pavilion - 7.2 mi / 11.6 km

Getting around

  • Zagreb Airport (ZAG) - 13 min drive
  • Sesvete Station - 19 min walk
  • Zagreb Sesvetski Kraljevec Station - 5 min drive
  • Dugo Selo Station - 9 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
map
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Sesvetska cesta 29, Zagreb, 10 360, Croatia

At a glance

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Free secured onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Playground on site
  • Winery attached
  • Number of spa tubs - 1
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 10760
  • Conference space size (meters) - 1000
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Croatian
  • English
  • German
  • Serbian
  • Slovak
  • Slovenian

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Phoenix Wellness and Spa has massage/treatment rooms. Services include sports massages, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Maestro - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of HRK 100 for adults and HRK 60 for children (approximately)
  • Airport shuttle service is offered for an extra charge of HRK 150 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
  • Late check-out can be arranged for an extra charge of HRK 185 (subject to availability)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Phoenix Zagreb
  • Phoenix Zagreb
  • Hotel Phoenix Hotel
  • Hotel Phoenix Zagreb
  • Hotel Phoenix Hotel Zagreb

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Phoenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there are 2 indoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge of HRK 185 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Maestro offers alfresco dining, Mediterranean cuisine, and garden views. Nearby restaurants include Cafe Phoenix (2.5 mi), Zdravljak Dinamo (2.9 mi), and Vilma grill (3.1 mi).
  • Yes, an airport shuttle is available. The charge is HRK 150 per vehicle one way.
  • Hotel Phoenix has 2 indoor pools, a spa, and a winery, as well as a steam room and a garden.
7.4.Good.
  • 6.0.Good

    Staff is very kind; service light switches on in the corridors with delay. Cleaning status is not excellent in the room and bathroom. The hotel has a huge comfortable parking area.

    Roberto, 1 night business trip, Sep 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Hotel spacieux. Plysieurs espaces. Solarium, sauna, spa,.... Dommage hotel loin du centre de Zagreb environ 30 minutes de voiture et pas de jolie vue.

    7 night trip, Mar 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    1 night business trip, Dec 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    1 night trip, Aug 27, 2020

    Verified Expedia guest review

  • 8.0.Very good

    1 night trip, Jun 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Giorgio, 1 night business trip, Jun 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Tomas, 1 night trip with friends, May 21, 2019

    Verified Hotels.com guest review

See all 7 reviews