Guests
All properties in Dumai, Riau, Indonesia

Comforta Hotel Dumai

3.5-star hotel in Dumai with outdoor pool and restaurant

  • Free WiFi and free parking
From
P917

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Indoor Pool
  • Pool
Pool. Image 1 of 47.
1 / 47Pool
Jalan Jenderal Sudirman No. 58, Dumai, 28811, Riau, Indonesia
6.4.Good.
  • The staff and service at this hotel were wonderful, very helpful, courteous, and pleasant…

    Jul 14, 2019

  • There are particles in the food. Not safe for consumption.

    Oct 31, 2018

See all 5 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 100 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Massage/treatment rooms

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Chinese Temple - 3.2 mi / 5.2 km
  • Dumai Port TPI - 4 mi / 6.4 km
  • Chevron Dumai Golf Course - 4.4 mi / 7.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Deluxe Room
  • Suite
  • Business Suite

What’s around

Landmarks

  • Chinese Temple - 3.2 mi / 5.2 km
  • Dumai Port TPI - 4 mi / 6.4 km
  • Chevron Dumai Golf Course - 4.4 mi / 7.1 km

Getting around

  • Dumai (DUM-Pinang Kampai) - 9 min drive
map
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Jalan Jenderal Sudirman No. 58, Dumai, 28811, Riau, Indonesia

At a glance

Hotel size

  • This hotel has 100 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Garden

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra bedsPay at property

  • Rollaway beds are available for IDR 300000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property accepts Visa and Mastercard.

Also known as

  • Comfort Dumai Hotel
  • Comfort Dumai
  • Comforta Hotel
  • Comforta Dumai
  • Comfort Hotel Dumai
  • Comforta Hotel Dumai Hotel
  • Comforta Hotel Dumai Dumai
  • Comforta Hotel Dumai Hotel Dumai

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Comforta Hotel Dumai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include sate sinar pagi (6-min walk), kedai lontong (6-min walk), and pondok baselo (8-min walk).
  • Comforta Hotel Dumai has an outdoor pool and a fitness center, as well as a garden.
6.4.Good.
  • 6.0.Good

    Hotel bersih tetapi asas facility terbatas.

    2 night trip, Nov 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Bagus

    Suatu penginapan yang bagus dan selesa.

    Abdul Hamid, 2 night trip with friends, Jul 20, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Air asin

    Air mandi terasa sedikit asin,, renovasi cuman di luar hotel,dan kamar tidak terlalu ada perubahan,, handuk terlihat sudah menguning karena kondisi lama dipakai

    Yusuf, 3 night family trip, Dec 29, 2018

    Verified Hotels.com guest review

See all 5 reviews