Hotel Riu Palace Oasis

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Pool
Pool
Pool
Double Room, Non Smoking, Balcony (Swim-up suite & Adults Only) | Terrace/patio

Overview of Hotel Riu Palace Oasis

Hotel Riu Palace Oasis

5.0 star property
5-star beach hotel with spa, near Maspalomas Dunes

9.0/10 Superb

518 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Plaza de las Palmeras 2, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35106
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Babysitting
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Maspalomas Dunes - 5 min walk
  • Maspalomas Lighthouse - 4 min drive
  • Meloneras Beach - 3 min drive
  • Yumbo Shopping Center - 18 min drive
  • Puerto Rico Marina - 18 min drive
  • Puerto Rico Beach - 26 min drive
  • Amadores Beach - 25 min drive
  • Playa del Cura - 24 min drive
  • Lago Taurito Water Park - 26 min drive
  • Playa de Mogan - 28 min drive
  • Mogan Port - 24 min drive

Getting around

  • Gran Canaria Airport (LPA) - 40 min drive

About this property

Hotel Riu Palace Oasis

5-star luxury hotel by the ocean, rejuvenated in 2018
You can look forward to a free breakfast buffet, concerts and live shows, and a terrace at Hotel Riu Palace Oasis. With amenities like sun loungers and beach umbrellas, this hotel is the perfect place to soak up the sun. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Fusion cuisine and al fresco dining. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Multilingual staff, smoke-free premises, and a 24-hour front desk
  • A gift shop, an elevator, and evening entertainment
  • Guest reviews give top marks for the dining options, beach locale, and helpful staff
Room features
All guestrooms at Hotel Riu Palace Oasis offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and electric kettles

Languages

Dutch, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 415 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Concerts/live shows
  • Beach access
  • Bicycle rentals nearby
  • Surfing/body boarding nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Steam room

Accessibility

  • Elevator

Languages

  • Dutch
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Promenade - This buffet restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Botánico - This theme restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Towels fee: EUR 6.70 per accommodation, per stay

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Riu Palace Oasis
Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Hotel Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Hotel Riu Palace Oasis All Inclusive
Riu Palace Oasis All Inclusive
Hotel Riu Palace Oasis San Bartolome de Tirajana
Riu Palace Oasis San Bartolome de Tirajana
Riu Palace Oasis
Hotel Riu Palace Oasis Hotel
Hotel Riu Palace Oasis San Bartolome de Tirajana
Hotel Riu Palace Oasis Hotel San Bartolome de Tirajana

Frequently asked questions

Does Hotel Riu Palace Oasis offer free cancellation for a full refund?
Yes, Hotel Riu Palace Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Palace Oasis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Palace Oasis?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Palace Oasis?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Palace Oasis?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Riu Palace Oasis?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Hotel Riu Palace Oasis and nearby?
Have fun with nearby activities like cycling, body boarding, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Oasis also has 3 bars and a steam room, as well as a garden.
Are there restaurants at or near Hotel Riu Palace Oasis?
Yes, there are 3 onsite restaurants, featuring alfresco dining and Fusion cuisine. Nearby restaurants include TIME (4-min walk), Velero Casa Antonio (4-min walk), and La Sirena (8-min walk).
Does Hotel Riu Palace Oasis have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Oasis like?
Hotel Riu Palace Oasis is located near Maspalomas Beach, just a short 5-minute walk from Maspalomas Dunes and 4 minutes' walk from TIME. Travelers love the hotel's prime location.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

a most accommodating staff, wonderful dining options Ovrtall a great beach Holiday
Francis, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

I love the breakfast options, resort staff was very much friendly, cleanliness of everything was spot on. Around the clock cleanness. Atmosphere was very calm and relaxing. You didn’t have to leave the resort for anything. Also it had 2 pools. Very family friendly.
cortnee, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Benjamin, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Kelsey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We had a fantastic holiday in Riu Palace Oasis. The staff in the hotel were so helpful and friendly that made a big difference in our stay. It didn’t seem busy or crowded even though it was Easter and there were a lot guests. Facilities were fabulous with loads of garden space which made it feel so relaxing and peaceful. And the access directly to the beach from the hotel was fantastic. Plenty of places to eat in the area if you go half board or bed and breakfast. Food was very good the only criticism was the allergen labels which didn’t seem to be consistent. They will put allergens in the dishes they cook on site but not on the items that weren’t such as dry meats or baked goods like desserts. We have a lactose intolerance in the family and it was hard to trust the labels. Dry meats often contain lactose and this wasn’t indicated in any of them, some salad dishes contained cheese in their sauces and wasn’t indicated in their label either, and sometimes there weren’t labels for certain items. Saying this we weren’t worried much because there was plenty of options to eat and food was lovely. It is just something the hotel can improve on. We would definitely like to go back to this hotel in the future.
James Alexander, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Have enjoyed staying here on quite a few occasions Good for the beach access and near to bus terminal snd cab rank The Hotel is just excellent
Christopher, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

We have just returned after a 5 night stay at this lovely resort. We had a sea view room , theres a mini bar in the room, kettle with tea/ coffee. The bed was so comfortable! The pillows take a bit of getting used to but very comfortable. Room is cleaned everyday ...and tidied :). All staff wear masks. The only drawback is they dont clean the balcony area but im sure they would if you asked them. There are 3 restaurants - 2 a la carte and 1 buffet. The food in the buffet is so plentiful and delicious, in the evening there is- one cooked meat section, one fish section, japenese section. Breakfast was a wow factor too, so much to choose from - wide range of cereals, pastries, cold meats, salmon, scrambled eggs, fried eggs, poached eggs, omelettes , bottles of cava, fresh fruit, desserts, yoghurts. The hotel is clean and kept clean throughout the day. There are 3 pools and a baby pool. Plenty of sunbeds to choose from and pool service The gardens are beautiful and romantic to walk around, theres a little lake and waterfall. The staff are so friendly and so helpful, they would do anything to make sure you had a wonderful stay. Entertainment at the end of the night was ok but tailored for a mature crowd, but a good evening still. Location is perfect, beach access and a strip of restaurants. Youre a few mins walk to the dunes. Note that the beach is nudist. We hired a car, simple to do there , stress free. Perfect hotel in every way!
Steven, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Massy, 7-night trip with friends
Verified Expedia guest review