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Sol y Luna Relais & Chateaux

Photo gallery for Sol y Luna Relais & Chateaux

Terrace/patio
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Sol y Luna Relais & Chateaux

VIP Access

Sol y Luna Relais & Chateaux

4.0 star property
4-star hotel with spa, near Plaza de Armas

9.6/10 Exceptional

58 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Fundo Huincho A5, Urubamba, Cusco, 8660

Room options

About this area

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 98 min drive
  • Ollantaytambo Station - 23 min drive
  • Poroy Station - 37 min drive
  • San Pedro Station - 45 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Q'anela - 7 min walk
  • Alhambra Hacienda Restaurant - 8 min walk
  • Inkalicious - 9 min walk
  • Puka Pukará - 11 min walk
  • Kankas Pollos y Parrillas - 3 min drive

About this property

Sol y Luna Relais & Chateaux

Sol y Luna Relais & Chateaux offers an airport shuttle (available 24 hours) for USD 63.00 per person one way. Guests can visit the spa to be pampered with massages, Ayurvedic treatments, or hydrotherapy, and KILLA WASI, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the pool and comfortable beds.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 1:00 PM - 10:00 PM
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle within 80 km*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Yoga classes
  • Mountain biking
  • Horse riding/rentals
  • Scooter/moped rentals
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 50 buildings/towers
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Furnished patio
  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

YACU WASI has 2 treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. Guests under 6 years old are not allowed in the spa.

Dining

KILLA WASI - Overlooking the pool and garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: 10 percent of room rate

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of USD 63.00 per person (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 120.00 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.</p><p>A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.</p><p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.</p><p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.</p>

Also known as

Sol & Luna Lodge Spa
Sol & Luna Lodge Spa Urubamba
Sol Lodge
Sol Luna Spa
Sol Luna Spa Urubamba
Sol & Luna Lodge & Spa Peru/Urubamba, Sacred Valley
Sol y Luna Relais Chateaux
Sol y Luna Relais & Chateaux Hotel
Sol y Luna Hotel Urubamba
Sol y Luna Hotel
Sol y Luna Urubamba
Sol y Luna Peru/Urubamba, Sacred Valley
Sol y Luna Relais & Chateaux Urubamba
Sol y Luna Relais & Chateaux Hotel Urubamba

Frequently asked questions

Does Sol y Luna Relais & Chateaux offer free cancellation for a full refund?
Yes, Sol y Luna Relais & Chateaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sol y Luna Relais & Chateaux?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sol y Luna Relais & Chateaux?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sol y Luna Relais & Chateaux?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sol y Luna Relais & Chateaux?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Sol y Luna Relais & Chateaux?
Yes, an airport shuttle is available. The charge is USD 63.00 per person one way.
What are the check-in and check-out times at Sol y Luna Relais & Chateaux?
You can check in from 1:00 PM - 10:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at Sol y Luna Relais & Chateaux and nearby?
Have fun with onsite activities like horseback riding and mountain biking. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sol y Luna Relais & Chateaux also has 2 bars, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Sol y Luna Relais & Chateaux?
Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views. Nearby restaurants include Q'anela (7-min walk), Alhambra Hacienda Restaurant (8-min walk), and Inkalicious (9-min walk).
Does Sol y Luna Relais & Chateaux have any outdoor private spaces?
Yes, every room features a furnished patio and a yard.

Reviews

9.6

Exceptional

9.9/10

Cleanliness

9.4/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great choice
Wonderful place in the Sacred Valley.
Evolution, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place
We really enjoyed our time here in early March. The weather was perfect and the food was the best we had while in Peru. We are every meal here and didn’t even venture out. They kept our bags for us when we went to Machu Pichu and david provided great service
Megan, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

A gem in the Sacred Valley
Sol y Luna is one of these unforgettable places! Located in the Sacred Valley, this charming or rather gorgeous property is surrounded by the Andes and benefits from the best climate ever. Not to mention the birds preserve, the flower garden and the attention to every detail possible. It is a gem of a place! Loved my "casita", a round and spacious room, sophisticatedly decorated and appointed with everything one could need to feel pampered. Service was mostly attentive though slightly cold and impersonal. The breakfast spread was out of this world.
Valerie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were amazing - took the time to check in with you and ask about your stay and if I had any recommendations for them to improve upon. Horses are unexpected, special touch!
2-night trip
Verified Expedia guest review

10/10 Exceptional

I’the service was above and beyond. The room was beautiful and clean. I would stay here again and recommend it to everyone!
PennX, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Gorgeous grounds and rooms, great service, tranquility at its best.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Enjoyed the breakfast! And the dinner! And the hot water bottles!
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Simply a beautiful place with superb staff and great food. The guided excursions were excellent.
Ron, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

My second visit to this very special place. I just wish my daughter and I had stayed longer, would have loved to go riding with their wonderful horses. It was an absolute pleasure to stay there, many congratulations to the owner. She has managed to create a unique place in the fantastic Urubamba.
2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified CheapTickets guest review