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Pullman Dubai Downtown

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Premium bedding, free minibar items, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Overview of Pullman Dubai Downtown

Pullman Dubai Downtown

5.0 star property
Luxury hotel with spa, near Burj Khalifa

8.8/10 Fabulous

922 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Al Abraj Street with Marasi Drive, Dubai, 0000

Room options

About this area

What's nearby

  • In Downtown Dubai
  • Burj Khalifa - 24 min walk
  • Dubai Mall - 28 min walk
  • Dubai Fountain - 4 min drive
  • Dubai Aquarium & Underwater Zoo - 11 min drive
  • Dubai World Trade Centre - 7 min drive
  • Dubai Creek - 18 min drive
  • BurJuman Mall - 23 min drive
  • Dubai Cruise Terminal - 25 min drive
  • City Centre Deira - 23 min drive
  • Souk Madinat Jumeirah - 22 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 23 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 45 min drive
  • Al Maktoum Intl. Airport (DWC) - 48 min drive
  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Trolley Station 2 Tram Station - 10 min walk
  • Dubai Trolley Station 1 Tram Station - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • La Serre - 6 min walk
  • Taikun - 6 min walk
  • Pizzaro - 7 min walk
  • Al Hallab Bab El Bahr - 8 min walk
  • Iran Zamin Restaurant - 8 min walk

About this property

Pullman Dubai Downtown

Placing you within a 15-minute drive of Burj Khalifa and Dubai Mall, Pullman Dubai Downtown offers an airport shuttle (available 24 hours) for AED 250 per vehicle. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Couqley French Brasserie serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers like the room service and helpful staff. Public transportation is just a short walk: Dubai Trolley Station 3 Tram Station is 7 minutes and Dubai Trolley Station 2 Tram Station is 10 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 344 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Free onsite extended parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Racquetball/squash
  • Beach nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3423 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving features in guestrooms
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Couqley French Brasserie - This restaurant specializes in international cuisine.
Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.
Brothaus Bakery Bistro - Onsite bistro. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 130 for adults and AED 65 for children
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of AED 200 (subject to availability)
  • Late check-out can be arranged for an extra charge of AED 200 (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs AED 250 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown offer free cancellation for a full refund?
Yes, Pullman Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pullman Dubai Downtown?
As of February 7, 2023, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on February 26, 2023 start from P 10,701, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pullman Dubai Downtown?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pullman Dubai Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Dubai Downtown?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pullman Dubai Downtown?
Yes, there's free self, valet, and extended parking. RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by Pullman Dubai Downtown?
Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.
What are the check-in and check-out times at Pullman Dubai Downtown?
You can check in from 2:00 PM - anytime. There's a charge of AED 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 200 (subject to availability).
What is there to do at Pullman Dubai Downtown and nearby?
Onsite recreation at Pullman Dubai Downtown includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pullman Dubai Downtown also has a sauna and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Pullman Dubai Downtown?
Yes, Couqley French Brasserie offers international cuisine, pool views, and poolside dining. Nearby restaurants include La Serre (6-min walk), Taikun (6-min walk), and Pizzaro (7-min walk).
What's the area around Pullman Dubai Downtown like?
Pullman Dubai Downtown is in Downtown Dubai, a short 7-minute walk from Dubai Trolley Station 3 Tram Station and 13 minutes' walk from Dubai Fountain. Travelers say this hotel is in a good location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

Etti, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greeshma, 2-night trip
Verified Hotels.com guest review

6/10 Good

Ammar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend!
I stayed here for a week and loved the location; It was very close to Burj Khalifa and Dubai Mall. The hotel service was also great including the front desk was kind, housekeeping was thorough and attentive, room service and laundry service was prompt, valet was friendly and helpful. I highly recommend this hotel to family and friends and anyone who is looking for a comfortable and convenient stay.
Jennifer, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was exceptional. Hotel has a fantastic pool with Burj Khalifa views and walkable distance to Dubai mall. Staff throughout the hotel were very helpful, from front desk, house keeping, to the breakfast and pool deck personnel. They made our stay a memorable one, would definitely recommend and come back.
Verified Expedia guest review

6/10 Good

Not that great as it looks.
The cleanliness was not upto the mark. Considering the price, it should have been perfect.
Sadhan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Staff went above and beyond to accommodate us. Super clean, food is excellent.
Marie, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Efrain, 6-night trip
Verified Expedia guest review