Hotel Cielo
3.5-star beach hotel with restaurant, near Quinta Avenida
- Free WiFi
- All (83)
- Bar/Dining (11)
- Interior (5)
- Exterior (32)
- Rooms (27)
- Fitness/Leisure (1)
- Other (7)
Hotel Cielo
Balcony
Standard Room, 1 King Bed, Balcony - Balcony
Family Room, Balcony, Ocean View - Balcony View
Standard Room, 1 King Bed, Balcony - Bathroom
Standard Room, 1 King Bed, Balcony - Bathroom Sink
Property Grounds
Property Grounds
Standard Room, 1 King Bed, Balcony - Exterior
Sundeck
Sundeck
Breakfast meal
Breakfast meal
Restaurant
Food and Drink
Restaurant
Reception
Check-in/Check-out Kiosk
Archery
Standard Room, Ground Floor - Interior Detail
Pet-Friendly
Exterior
Exterior
Exterior
Outdoor Wedding Area
Sundeck
Breakfast meal
Breakfast meal
Dining
Restaurant
Food and Drink
Standard Room, Ground Floor - Interior Detail
Pet-Friendly
Sundeck
Sundeck
Food and Drink
Food and Drink
Food and Drink
Sundeck
Food and Drink
Restaurant
View from Hotel
View from Hotel
Terrace/Patio
Terrace/Patio
Terrace/Patio
Terrace/Patio
Terrace/Patio
Outdoor Banquet Area
Terrace/Patio
Outdoor Banquet Area
Terrace/Patio
Terrace/Patio
Family Room, Balcony, Ocean View - Guest Room
Standard Room, 1 King Bed, Balcony - Guest Room
Terrace/Patio
Family Room, Balcony, Ocean View - Guest Room View
Standard Room, 1 King Bed, Balcony - Guest Room
Family Room, Balcony, Ocean View - Guest Room
Terrace/Patio
Standard Room, Ground Floor - Guest Room
Standard Room, 1 Bedroom - Guest Room
Standard Room - Guest Room
Hotel Front – Evening/Night
Guest Room
Family Room, Balcony, Ocean View - Guest Room
Standard Room, 1 King Bed, Balcony - Guest Room View
Standard Room, 1 King Bed, Balcony - Guest Room
Standard Room, 1 King Bed, Balcony - Guest Room
Standard Room, 1 King Bed, Balcony - Guest Room
Standard Room, 1 King Bed, Balcony - Guest Room
Family Room, Balcony, Ocean View - Guest Room
Standard Room, 1 King Bed, Balcony - Guest Room
Standard Room, Ground Floor - Guest Room View
Terrace/Patio
Standard Room, Ground Floor - Guest Room
Standard Room, 1 King Bed, Balcony - Terrace/Patio
Standard Room, Ground Floor - Guest Room
Hotel Front
Hotel Front
Hotel Interior
Standard Room - Guest Room
Hotel Front
[1/83]
Overall it was nice people good service however we asked for ocean view and we had to…
Great staff. Very helpful with local knowledge. Nice breakfast
Hotels.com™ Rewards
Hotel Cielo
from P2,708- Standard Room, Ground Floor
- Standard Room, 1 King Bed, Balcony
- Family Room, Balcony, Ocean View
- Standard Room, 1 Bedroom
At a glance
Key facts
Hotel size
- This hotel has 18 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Travelling with others
Children
- Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle*
Offsite
- Area shuttle*
Payment types at the property
Other information
- Smoke-free property
FAQs for Hotel Cielo
Does Hotel Cielo offer free cancellation for a full refund? Yes, Hotel Cielo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Hotel Cielo? This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners. Are pets allowed at Hotel Cielo? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Hotel Cielo? You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available. Are there restaurants at or near Hotel Cielo? Yes, there's an onsite restaurant, Carboncitos. Nearby restaurants include Club Nautico Tarraya (3-min walk), Falafel Nessya (3-min walk), and Frida Kahlo Restaurante (3-min walk). Is airport shuttle service offered by Hotel Cielo? Yes, an airport shuttle is available. What is there to do at Hotel Cielo and nearby? Have fun with nearby activities like cycling, hiking, and sailing. Additional recreation onsite includes ecotours. Hotel Cielo also has access to a nearby health club.
Recent reviews
Superb 9.2 From 54 reviews
Exceptional
The location was excellent, the staff especially Alejandro was very accommodating and friendly. I would recommend this place to anyone!
Diane, us1 night trip
Exceptional
Friendly staff, amaizing attention from everyone all the time!!!! The location is amaizing in the middle of everything, half block away from beach, 2 a way from ferry’s, around the corner of the 5th Ave!!! Restaurants and everything around!! Just the noises is craziness at night time and very early mornings... The restaurant is great and good price! Just little smell at the moment you arrive, after 5min smell the ocean!!! Thanks so much to everyone!!
us4 night family trip
Exceptional
Very cute place close to all the fun spots and Michelle took care of us and was as nice as could be.
us1 night romance trip
Exceptional
The property is very authentic mexican hacienda style and the rooms were very spacious . Tne service in the hotel and restaurante was exceptional. Responsive and friendly
us1 night family trip
Exceptional
Love Hotel Cielo!! We highly recommend staying at Hotel Cielo the next time you are in Playa. The perfect hotel for a romantic getaway. This is the third time my wife and I stayed at Cielo and we couldn’t be more happier with our stay. The staff is very friendly. The rooms are spacious, clean and have a true authentic feel of the area. It’s not just another typical hotel. A true gem that stands out. Thank you to the owners Steve and Alejandra for making our stay feel special. Again, we highly recommend this hotel!
us1 night family trip
Exceptional
excellent, the location is unbeatable the friendliness of the staff and their owners all very helpful, the room very clean and comfortable because you feel in Mexico all the details the delicious typical food. an excellent experience I recommend it.
us1 night family trip
Exceptional
Everything looked so good on the menu I couldn't decide what to order!! Another plus is that you get a discount for breakfast when staying with them! Everything is fresh and cooked to order. I love their restaurant Carboncitos! The rooms were extremely clean and well kept. The hotel is perfectly located to everything, especially the beach, and far enough away from all the hustle and bustle if you want peace and quiet at night. The owners are always there and ready to help you with anything, if needed. Great deal, great view, great staff, great service! I highly recommend this hotel and restaurant!
us1 night trip
Exceptional
On our favorite places to visit.the hotel and staff were wonderful
us1 night family trip
Exceptional
Cute boutique hotel. Friendly and warm staff. Great location High recommend!
us1 night family trip
Exceptional
this is a beautiful hotel located right in center of town and a short walk to the beach. the hotel seems to be one of the few places that has maintained a traditional Mexican style, the rooms are very private spacious and the decor makes you feel like you are staying at high end spanish hacienda. The restaurant on the property Carboncitos, is by far the best we experienced in playa. The food is authentic mexican and yucatan dishes , just delicious with a staff that is amazing. our check in and hotel staff was attentive an accommodating. this place is a 10!
us1 night family trip
