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El Marques Hacienda Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Room

Overview of El Marques Hacienda Hotel

El Marques Hacienda Hotel

3.0 star property
Family-friendly hotel in Guanajuato with outdoor pool and restaurant

7.4/10 Good

124 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Pet friendly
  • Airport transfer
  • Gym
  • Connecting rooms available
Map
Carretera Guanjuato - Irapuato Km. 11, Guanajuato, GTO, 36263
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Free use of bicycles
  • Children's pool
  • Room service
  • Babysitting
  • Conference center
  • Airport pick-up service
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Alley of the Kiss - 30 min drive

Getting around

  • Bajío Intl. Airport (BJX) - 24 min drive
  • Airport pick-up service
Map

About this property

El Marques Hacienda Hotel

El Marques Hacienda Hotel offers airport pick-up service (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Los Arcos, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and an outdoor tennis court are other highlights at this Colonial hotel.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets stay free (dogs and cats only, 2 per room, up to 33 lbs)
  • Service animals welcome

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Mini golf

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 3 buildings/towers
  • Built in 1557
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Los Arcos - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 500 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs MXN 150

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

El Marques Hacienda
El Marques Hacienda Guanajuato
El Marques Hacienda Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda
El Marques Hacienda Hotel Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel Hotel Guanajuato

Frequently asked questions

Overall score and ratings

7.4

Good

7.4/10

Cleanliness

7.7/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Write a review

8/10 Very Good

The property was beautiful! The food in the restaurant was delicious. Great location, but confusing directions using Maps and Waze. We were only able to locate it by pulling over and asking a local.
Allison, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The hacienda was very spacious and well maintained
The hacienda was very spacious and well maintained. Only the pools were a little bit dirty and the curtains in the room. The rest was great.
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The property was very nice. The restaurant had great food and the service workers were very good.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Hermoso Hotel, Lejos del centro
El lugar está hermoso y el stand muy amable me encantó todo solo que que el servicio de internet es muy malo estando en la hacienda y el lugar esta lejos del centro de Guanajuato.
Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not satisfying for the price.
WiFi does not reach room. Not within 15 minutes from guanajuato downtown area. Didn't get clean towels everyday. Hot water does take a 15 minute wait to come out. Very friendly staff and didn't had any problems with their services. They close the parking lot doors and let you in and out at nights, your car will be safe.
Verified Orbitz guest review

8/10 Very Good

Gorgeous grounds. Ok room.
The property was beautiful. Very relaxing and calm. It was a about 25 min drive to Guanajuato which was actually very nice to get to see the mountains everyday in the way down there.
Verified Hotels.com guest review

8/10 Very Good

Great place for families. It is nice and quiet hotel with lots of open spaces for kids to play and enjoy. The staff service is excellent!!!
Verified Expedia guest review

2/10 Poor

the worst
The worst hotel ever,... Will not recommend it I was dirty no air condition it is a nice place but it need to be update and clean no good for the money I paid
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review