Hotel Alpestre

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Indoor pool
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Overview of Hotel Alpestre

Hotel Alpestre

3.5 star property
Family-friendly hotel in Gramado with 2 outdoor pools and spa

9.2/10 Superb

705 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Rua Leopoldo Rosenfeldt, 67, Gramado, RS, 95670-000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Free area shuttle
  • Outdoor tennis court
  • Fitness center
  • Steam room
  • Valet parking
  • Seasonal outdoor pool
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Mini Mundo - 2 min drive
  • Gramado Covered Street - 6 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 92 min drive
  • Salgado Filho Intl. Airport (POA) - 103 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Hotel Alpestre

A great choice for a stay in Gramado, Hotel Alpestre features an airport shuttle and a free kids' club. You can visit the spa to indulge in hot stone massages, body wraps, or Ayurvedic treatments, and Coffee Shop serves lunch and dinner. Other highlights include 2 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers love the helpful staff and nice bathrooms.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (BRL 38.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Offsite

  • Free area shuttle within 1 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Waterslide
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Tennis lessons
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (4306 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Kur Estacao das Aguas. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Coffee Shop - Overlooking the pool and garden, this brasserie serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: BRL 2.82 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from February 1 2022 to August 31 2022 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Valet parking costs BRL 38.50 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Alpestre
Alpestre Gramado
Hotel Alpestre
Hotel Alpestre Gramado
Hotel Alpestre Gramado, Brazil
Hotel Alpestre Hotel
Hotel Alpestre Gramado
Hotel Alpestre Hotel Gramado

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Nara, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Paloma, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Well setup for kids amenities
LARI, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

wonderful hotel
Eriton, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Nossa estadia no Hotel Alpestre foi excepcional! O atendimento prestado desde a recepção, bar, restaurante…café da manhã realizado com muita excelência. Foco e dedicação a oferecer a melhor experiência aos hóspedes. Super recomendo o hotel Alpestre 😊
Adriana, 2-night romance trip
Verified Expedia guest review

6/10 Good

The room is OK but it is not worth the price. They also do not have valet services. Therefore, you will park the car and walk about 2 blocks to reach the lobby.
1-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Hotel maravilhoso e perto de tudo
andre, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay... comfy, clean and good located
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anderson, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely stay
Such an awesome hotel with the most amazing restaurant on-site
Joshua, 3-night family trip
Verified Hotels.com guest review