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Gran Hotel de Querétaro

Photo gallery for Gran Hotel de Querétaro

Front of property
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Gran Hotel de Querétaro

VIP Access

Gran Hotel de Querétaro

3.5 star property
City-center hotel in Querétaro
8.8 out of 10 Fabulous
8.8/10 Fabulous

912 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
Juaréz Sur No. 5, Querétaro, QRO, 76000
Main amenities
  • Daily housekeeping
  • Self parking
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Querétaro
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive
  • Aqueduct of Santiago de Querétaro - 2 min drive
  • Plaza Santa Maria Bullring - 3 min drive
  • Corregidora Stadium - 5 min drive
  • Antea Lifestyle Center - 11 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 41 min drive

Restaurants

  • Tikua Sur Este - 3 min walk
  • Hank's Querétaro - 1 min walk
  • Cantina Comalli - 1 min walk
  • Gorditas del Andador con Doña Carmen - 2 min walk
  • Nevería Galy - 3 min walk

About this property

Gran Hotel de Querétaro

Gran Hotel de Querétaro is a great choice for a stay in Querétaro. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 100 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Parking

  • Self parking costs MXN 100 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Frequently asked questions

Does Gran Hotel de Querétaro offer free cancellation for a full refund?
Yes, Gran Hotel de Querétaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Gran Hotel de Querétaro?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Gran Hotel de Querétaro?
Sorry, pets aren't allowed.
Is parking offered on site at Gran Hotel de Querétaro?
Yes. Self parking costs MXN 100 per night.
What are the check-in and check-out times at Gran Hotel de Querétaro?
You can check in from 3 PM - midnight. Check-out time is noon.
What's the area around Gran Hotel de Querétaro like?
Gran Hotel de Querétaro is in Downtown Querétaro, a short 1-minute walk from Zenea Garden and 11 minutes' walk from Alameda Hidalgo Park. Travelers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

2 nights, Great Stay.
Great location. Long walkn to our room thru the hotel big hallways. Liked the balconies. Our previous 3 nights in SMA dud nit have AC, so this was wonderful.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex the hotel manager was very friendly and gave us great suggestions for dinning.
Danny, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Judith, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Verified Expedia guest review

10/10 Exceptional

I loved everything about this hotel from the staff to the location!!! It was perfect!
brooke, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Loved location. Very loud music outside hotel a very big setback
jose felipe, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a wonderful place. The staff could not be more accommodating. At her insistence, the manager walked two blocks to a pharmacy with me to interpret my needs to the pharmacist! This is our fifth visit to Queretaro p, and our only regret is that we had not stayed here n previous visits.
Robert, 13-night trip
Verified Hotels.com guest review

8/10 Very Good

Lister, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

reception staff very friendly ! Liz,Ana,Alex,gaby 10 star hostess!!greate friendl & very professional!!we will com back!!
martin, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It is hard to believe but this property is 200 years old. They have done a masterful job of renovating it to look classy. The location is right on the square...and adjacent to Hank's restaurant. (a real bonus)
THORP, 3-night trip
Verified Expedia guest review