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All properties in Watertown, New York, United States of America

Hilton Garden Inn Watertown/Thousand Islands

3-star hotel in Watertown with indoor pool and restaurant

  • Free WiFi and free parking
From
P5,095

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  • Pool
  • Pool
  • Pool
  • Junior Suite, 1 King Bed - Living Area
  • Pool
Pool. Image 1 of 62.
1 / 62Pool
1290 Arsenal Street, Watertown, 13601, NY, United States of America
9.2.Superb.
  • We were't satisfied with the room; the staff was very pleasant and quickly accommodated…

    Sep 12, 2021

  • Facility was clean and nice. Dining options available on site(we did not eat there). Lots…

    Jul 22, 2021

See all 205 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Dining options
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 136 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • Salmon Run Mall - 7 min walk
  • Jefferson Community College - 28 min walk
  • Sci-Tech Center of Northern New York - 35 min walk
  • Jefferson County Historical Society - 39 min walk
  • Roswell P. Flower Memorial Library - 39 min walk
  • Samaritan Medical Center - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Queen Beds
  • Room, 1 King Bed
  • Business Suite, 1 King Bed
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Jetted Tub
  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds (Drinks & Snacks)

Location

1290 Arsenal Street, Watertown, 13601, NY, United States of America
  • Salmon Run Mall - 7 min walk
  • Jefferson Community College - 28 min walk
  • Sci-Tech Center of Northern New York - 35 min walk

What’s around

Landmarks

  • Salmon Run Mall - 7 min walk
  • Jefferson Community College - 28 min walk
  • Sci-Tech Center of Northern New York - 35 min walk
  • Jefferson County Historical Society - 39 min walk
  • Roswell P. Flower Memorial Library - 39 min walk
  • Samaritan Medical Center - 2.5 mi / 4 km
  • Thompson Park - 3.3 mi / 5.2 km
  • New York State Zoo at Thompson Park - 3.8 mi / 6.1 km
  • Black River - 4.7 mi / 7.6 km
  • Dry Hill Ski Area - 5.8 mi / 9.3 km
  • Burrville Cider Mill - 6.7 mi / 10.8 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

At a glance

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Electric vehicle charging point on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Snowmobiling nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 590
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Snowmobiling nearby

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 15.95 for adults and USD 6.95 for children (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 10 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

Also known as

  • Hilton Garden Inn Thousand Islands
  • Hilton Garden Inn Watertown/Thousand Islands Watertown
  • Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown
  • Hilton Garden Inn Watertown Thousand Islands
  • Hilton Garden Thousand Islands
  • Hilton Garden Watertown Thousand Islands
  • Hilton Garden Inn Watertown/Thousand Islands Watertown
  • Hilton Garden Watertown/Thousand Islands Watertown
  • Hilton Garden Watertown/Thousand Islands
  • Hilton Garn WatertownThousand
  • Hilton Garden Inn Watertown/Thousand Islands Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Garden Inn Watertown/Thousand Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, The Grille offers American cuisine. Nearby restaurants include Chipotle (4-min walk), Jreck Subs (5-min walk), and Bob Evans (6-min walk).
  • Have fun with activities like kayaking, rafting, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hilton Garden Inn Watertown/Thousand Islands also has a fitness center and a picnic area, as well as a garden.
9.2.Superb.
  • 8.0.Very good

    Good place to stay but….

    Nice place to stay! The brunch buffet is the only downside of this place. Hope they’ll address this.

    1 night family trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Ok Baltimore

    Typical hotel stay great location but was disappointed by parking costs

    Art, 3 night trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pleasantly Surprised...very

    This place is decent!!... I booked it last min on a holiday wkend it was very clean. Beautiful actually.. the food was good...No complaints from anyone (2 families 7 in the party including a picky eater, a vegetarian and a chef) The staff was friendly, very accommodating. We will stay again

    2 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Mixed bag

    Breakfast was great! Service was great! TV system was inefficient and remote didn't work consistently.

    Carolyn, 1 night trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel was clean, room was very clean, extra precautions being taken due to Covid made my stay feel even better. Staff was very friendly. Hotel is in a great location.

    1 night romance trip, Jun 12, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The head board had spray or something on it. The curtains didn't close all the way and our room faced the high way so lights shined in all night. The hot tub only worked 15 minutes of the time we were in there on an hour. No channel guide to the tv.

    1 night trip with friends, Jun 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean, friendly staff, and stylish!

    The hotel is beautiful, clean, well-maintained, and had antibacterial wipes located through out the building. The staff was super friendly within every department from housekeeping, to check-in, to the restaurant, with a special shout-out to Christy in the restaurant! We will stay there again if in the area!

    Katherine, 3 night trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Extremely fast check in time, room was completely amazing and very nice to stay with my wife and 2 sons. One of our best stays at a hotel for the mini vacations we have taken during this period of time.

    1 night family trip, Jun 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff extremely friendly

    1 night romance trip, Jun 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was amazing! Room was clean and nice. The food was great.

    1 night romance trip, Jun 4, 2021

    Verified Expedia guest review

See all 205 reviews