Does Lion Quays Hotel & Spa offer free cancellation for a full refund?

Yes, Lion Quays Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of 20 May 2022, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on 22 May 2022 start from P4,913, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Lion Quays Hotel & Spa?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Lion Quays Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM.

Are pets allowed at Lion Quays Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Lion Quays Hotel & Spa?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Lion Quays Hotel & Spa?

You can check in from 3:00 PM - 3:00 AM. There's a charge of GBP 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Lion Quays Hotel & Spa and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Lion Quays Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Lion Quays Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Modern European cuisine. Nearby restaurants include Castle Bistro & Tearoom (2 mi), The Hand Hotel (2.1 mi), and Cross Keys Inn (2.1 mi).

What's the area around Lion Quays Hotel & Spa like?

Lion Quays Hotel & Spa is located on the waterfront. Popular attractions include Llangollen Bridge, which is 11 minutes away by car. Travelers recommend the hotel for its walkable location.

Lion Quays Hotel & Spa (Oswestry, United Kingdom), Oswestry hotel discounts

VIP Access

4-star hotel in Oswestry with 2 restaurants and spa

8.0/10 Very Good

275 verified Hotels.com guest reviews

Property highlights

Free parking
Pool
Free WiFi
Gym
Connecting rooms available
Laundry facilities

Price available on 22/05/2022

Moreton, Oswestry, England, SY11 3EN

Main amenities

82 guestrooms
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
3 outdoor tennis courts
Health club
Sauna
Steam room
24-hour room service
Coffee shop/cafe

For families

Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Terrace

Cleaning & Safety

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Social distancing

Choose dates to view prices

About this area

What's nearby

On the waterfront
Pontcysyllte Aquaduct - 2 min drive
Chirk Castle - 17 min drive
Llangollen Canal Trail - 12 min drive
Wrexham Industrial Estate - 17 min drive

Getting around

John Lennon Airport (LPL) - 52 min drive
Manchester Airport (MAN) - 57 min drive
Chirk Station - 4 min drive
Ruabon Station - 11 min drive
Gobowen Station - 27 min walk

About this property

Lion Quays Hotel & Spa

Located near a train station, Lion Quays Hotel & Spa is a great choice for a stay in Oswestry. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and The Waterside, one of 2 restaurants, serves Modern European cuisine and is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and free WiFi. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks available

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

This information is provided by our partners.

At a glance

Hotel size

82 rooms
Arranged over 3 floors

Arriving/Leaving

Check-in time from 3:00 PM - 3:00 AM
Express check-in/out
Early check-in subject to availability
Minimum check-in age - 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site

Other information

Designated smoking areas

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service

Working away

Business center
Meeting rooms
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop

Facilities

1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An indoor pool
Full-service spa
3 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room

Accessibility

Wheelchair accessible
Elevator
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge

Languages spoken

English
Polish
Slovak
Welsh

Room amenities

Be entertained

Television
Premium TV channels

Home comfort

Coffee/tea maker
Iron/ironing board

Sleep well

Turndown service
Alarm clock
Free crib/infant bed
Bed sheets provided

What to enjoy

Individually decorated

Freshen up

Private bathroom
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Lion Quays Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Waterside - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Nicos Brasserie - This brasserie specializes in fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Cafe Ash - Onsite café. Open daily.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of GBP 11.95 per person (approximately)
Early check-in can be arranged for an extra charge of GBP 25.00 (subject to availability)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Pool access available from 7:30 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Lion Quays Waterside

Lion Quays Waterside Oswestry

Lion Quays Waterside Resort

Lion Quays Waterside Resort Oswestry

Lion Quays Hotel Oswestry

Lion Quays Hotel

Lion Quays Oswestry

Lion Quays

Lion Quays Hotel & Spa Hotel

Lion Quays Hotel & Spa Oswestry

Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

8.0

Very Good

8.3/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

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