Hotel Las Americas Torre del Mar

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Overview of Hotel Las Americas Torre del Mar

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Hotel Las Americas Torre del Mar

4.5 star property
Luxury Cartagena hotel with full-service spa, connected to the convention center

8.6/10 Fabulous

958 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Anillo Vial, Sector Cielo Mar, Torre 2, Cartagena, Bolivar, 130002
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
For families
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona Norte
  • Marbella Beach - 6 min drive
  • Las Bovedas - 10 min drive
  • Bolivar Square - 13 min drive
  • Cartagena Cathedral - 10 min drive
  • Plaza Santo Domingo - 11 min drive
  • San Pedro - 17 min drive
  • Clock Tower - 17 min drive
  • Bocagrande Beach - 11 min drive
  • Cartagena de Indias Convention Center - 12 min drive
  • Port of Cartagena - 15 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Area shuttle (surcharge)

About this property

Hotel Las Americas Torre del Mar

At Hotel Las Americas Torre del Mar, you can spend time at the beach enjoying free cabanas, beachside drinks, and sun loungers. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Erre de Ramon Freixa, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club, and a poolside bar. Fellow travelers say good things about the helpful staff and family-friendly amenities.

All inclusive

All-inclusive room rates at Hotel Las Americas Torre del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 279 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle within 10 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Mini golf
  • Helicopter/airplane tours
  • Shopping
  • Beach access
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Access to nearby health club
  • Ecotours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • 5 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Hotel Las Americas Torre del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Spa Las Americas has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Erre de Ramon Freixa - This restaurant serves lunch and dinner.
Columbus al Forno - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of COP 70000 per person (approximately)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the swimming pool or health club
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Americas Torre Mar
Hotel Americas Torre Mar
Hotel Las Americas Torre Mar
Las Americas Torre Mar
Torre Las Americas
Hotel Las Americas Torre Mar Cartagena
Las Americas Torre Mar Cartagena
Las Americas Torre Cartagena
Hotel Las Americas Torre del Mar Hotel
Hotel Las Americas Torre del Mar Cartagena
Hotel Las Americas Torre del Mar Hotel Cartagena

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Excelente se nota la diferencia con casa de playa
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We’ll be back!! The staff..:⭐️⭐️⭐️⭐️⭐️
Keisha, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Property is nice but you can’t go to beach you will be hounded by people trying to sell you stuff and they do not give up this is suppose to be a private beach but hotel allows them to harass you
Ferlin, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Julia, 3-night trip
Verified Expedia guest review

6/10 Good

It was a delay on check-in process, we have to change room once also and I lost my appointment in the spa because of this.
ASTRID, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The lobby is not comfortable, need good furniture.
Melva, 8-night family trip
Verified Expedia guest review

8/10 Very Good

Great service and attitude from all staff, especially at breakfast buffet. Good buffet, especially the frijoles blancas(!). We stayed in the tower. Nice balcony view of beach, and decent room. (Good shower!). Wifi strong for 2 professional working. Nice large, semi-private beach. Beach staff and security lovely and helpful. However, hotel overall is overly quiet/lacks Energy. Restaurants & bars close at 8, including Rooftop pool & bar. The location is out of the action, and almost seems determined not to create any of its own.
JORGETTE, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alonso, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very good facilities and friendly staff.
Antonio A., 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy bueno todo
Fabio, 3-night family trip
Verified Expedia guest review