Hip Hotel Tulum

Photo gallery for Hip Hotel Tulum

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Beach
Beach
Terrace/patio
Balcony

Overview of Hip Hotel Tulum

VIP Access

Hip Hotel Tulum

3.0 star property
3-star beachfront hotel with restaurant, near Tulum Beach

8.6/10 Fabulous

237 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Laundry facilities
The price is P15,832
Price available on 25/06/2022
Map
Carretera Tulum Boca Paila Km 8, Tulum, QROO, 77780
Main amenities
  • 32 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Airport shuttle
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 21 min walk
  • SFER IK - 16 min drive
  • Tulum National Park - 18 min drive
  • Las Palmas Public Beach - 21 min drive
  • Playa Paraiso - 24 min drive
  • Tulum Mayan Ruins - 32 min drive
  • Dos Aguas Park - 29 min drive
  • Playa Ruinas - 45 min drive
  • Cenote Crystal - 27 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hip Hotel Tulum

Putting you within a 10-minute drive of Tulum Beach and Sian Ka'an Biosphere Reserve, Hip Hotel Tulum offers an airport shuttle (available 24 hours) for USD 220 per vehicle. Guests can indulge in beachside massages, body wraps, or facials, and HIP serves breakfast, lunch, and dinner. A beach bar and a snack bar/deli are other highlights, and rooms offer room service and rainfall showerheads. Fellow travelers like the helpful staff and beach location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas

Parking

  • Parking
  • Free onsite self parking

Transfers

  • Transfers
  • Airport shuttle (available 24 hours)*

Offsite

  • Offsite
  • Area shuttle*

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • On a private beach
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 6 buildings/towers
  • Built in 1999
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Alarm clock

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

HIP - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 5 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 8 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 220 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 40 (subject to availability)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • Intertek Cristal (3rd party expert - Global)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hip Hotel
Hip Hotel Tulum
Hip Tulum
Hip Tulum Hotel
Hotel Hip Tulum
Tulum Hip Hotel
s And s Hip Hotel
Hip Hotel Tulum Hotel
Hip Hotel Tulum Tulum
Hip Hotel Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Great experience
Great location, very helpful front desk concierge helped us schedule Covid tests before returning home. The staff here goes out of their way to ensure you have a great stay.
Nick, 3-night trip
Verified Hotels.com guest review

6/10 Good

As a gold member none of my gold member advantages were honored. I honestly feel like they owe us some type of partial credit. No upgrade they gave us a big hassle about late check out we had two rooms and no spa treatment as promised.
stefanos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Ryan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was within walking distance to the beach. Loved it
Julio Contreras, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

David, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The location of this proper is great, bed was comfortable, rooms have AC, good water pressure, however it needs some TLC. Our roof was leaking and we had dead bugs in our roof, hot water only lasted for a few minutes, there is no internet service available in the room. You can only access internet in the restaurant or at the front desk area where there is no place to sit comfortably.
6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very Good

Amazing place would stay again. Only issue was weak WIFI signal. Not having television is okay but no television or WIFI :/
4-night trip
Verified Expedia guest review

10/10 Exceptional

The best hotel I have ever been with the best staff. Jesus helped us a lot to finding best places to party and do other things. I will definitely come back there.
3-night trip with friends
Verified Expedia guest review