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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Maya del Carmen

Hotel with outdoor pool, near Quinta Avenida

  • Free WiFi in lobby and free parking
From
P1,160

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Outdoor Pool. Image 1 of 73.
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8.0.Very good.
  • Lindo hotel. Pero muy viejo. Los cuartos se ven descuidados así como las escaleras quw…

    Jun 8, 2021

  • Great stay!

    May 12, 2021

See all 31 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Airport pick-up service
  • Terrace

For families

  • Children's pool
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
  • Terrace

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 7 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Grand Coral Golf Riviera Maya - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Amaite
  • Hatsa-Ha
  • Habuc

Location

  • In Downtown Playa del Carmen
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 7 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 7 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Grand Coral Golf Riviera Maya - 2.9 mi / 4.6 km
  • Xplor Theme Park - 6.9 mi / 11 km
  • Xcaret Eco Theme Park - 7.3 mi / 11.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Airport pick-up service

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Barbecue grills
  • Water dispenser

Things to do

  • Outdoor pool
  • Children's pool
  • Ecotours nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2000
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Yard
  • Individually decorated
  • Separate dining area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 24-inch TV
  • Cable TV channels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Small print

Also known as

  • Carmen Maya
  • Hotel Maya del Carmen Hotel
  • Hotel Maya del Carmen Playa del Carmen
  • Hotel Maya del Carmen Hotel Playa del Carmen
  • Hotel Maya del Carmen
  • Maya Carmen
  • Maya del Carmen
  • Hotel Maya Carmen Playa del Carmen
  • Hotel Maya Carmen

Optional extras

Late check-out can be arranged for an extra charge of USD 10 (subject to availability)

Airport shuttle service is offered for an extra charge of USD 70 per vehicle

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 9 AM to 9 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: USD 1.34 per accommodation, per night
  • Sanitation services: USD 1.36

Breakage deposit: USD 50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Maya del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 10 (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Cocotte Cita (3-min walk), Salt Rock Grille (3-min walk), and Las hijas de la Tostada (3-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is USD 70 per vehicle.
  • Hotel Maya del Carmen has an outdoor pool and a picnic area, as well as a garden.
8.0.Very good.
  • 6.0.Good

    Convenient.

    Phil, 3 night family trip, May 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice spot

    Stayed for a few days in February and would stay again. Place is older, but the courtyard/pool area is great. Right in town, but feels secluded. Great service by the man who checked me in.

    1 night trip, Feb 18, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A little pricy

    Pros: location, pool area, feeling of seclusion inside property, quiet at night, excellent service at desk. Cons: hard bed, rooms could be updated Would start again

    2 night trip with friends, Feb 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel

    I always got cleaning service when requested. I appreciated their promptness and attention to detail.

    Michael, 22 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Really old Hotel from the 80's

    The hotel is pretty old, looks like no renovations have been carried on since its construction. TV device is a CRT my god from the 90's!!! Cleanness is fair. The worst of all is the internet, no freaking connection from the rooms, you need to go to the front yard to get a fairly decent signal.

    Candelario, 5 night trip, Mar 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good pricing and clean nice place nice staff i loved this place

    David, 7 night romance trip, Feb 23, 2020

    Verified Expedia guest review

  • 6.0.Good

    Room needs work. Everything is old. AC too noisy

    Nancy, 1 night romance trip, Nov 8, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    En terminos generales estuvo bien la estadia, el lugar es tranquilo para disfrutar tranquilo

    Hugo, 2 night family trip, May 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Estacionamiento muy bien La habitación amplia, buena ubicación

    3 night family trip, Mar 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    super placentero

    fue muy placentera , la atencio del recepcionista david fue excelente siempre muy atento, super recomendado.

    1 night family trip, Mar 2, 2021

    Verified Hotels.com guest review

See all 31 reviews