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Hotel Santika BSD City Serpong - CHSE Certified

Photo gallery for Hotel Santika BSD City Serpong - CHSE Certified

Front of property
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Room amenity
Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of Hotel Santika BSD City Serpong - CHSE Certified

Hotel Santika BSD City Serpong - CHSE Certified

3-star property
Art Deco South Tangerang hotel with restaurant, connected to a shopping center

7.4/10 Good

88 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
  • Meeting Facilities
  • Laundry facilities
Map
Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java, 15321

Room options

About this area

What's nearby

  • In Bumi Serpong Damai
  • Grand Indonesia - 59 min drive

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 73 min drive
  • Serpong Station - 5 min drive
  • Pondok Betung Station - 9 min drive
  • Legok Cicayur Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Holycow - 5 min walk
  • Soto Betawi H. Mamat - 8 min walk
  • Seilera BSD - 8 min walk
  • Mr. ropang - 10 min walk
  • Intro Bistro - 13 min walk

About this property

Hotel Santika BSD City Serpong - CHSE Certified

Hotel Santika BSD City Serpong - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 350000 per vehicle one-way. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Grocery/convenience store

What to do

  • Shopping
  • Use of nearby fitness center
  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (52 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 21-inch LCD TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Individually decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests under 12 years old

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 300000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 200000 (from 3 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

BSD Hotel
BSD Serpong City
Hotel BSD
Hotel Santika BSD
Hotel Santika BSD City
Hotel Santika BSD City Serpong
Santika BSD
Santika BSD City
Santika BSD City Serpong
Santika BSD Hotel
Hotel Santika BSD City Serpong
Hotel Santika BSD City Serpong CHSE Certified
Hotel Santika BSD City Serpong - CHSE Certified Hotel
Hotel Santika BSD City Serpong - CHSE Certified South Tangerang

Frequently asked questions

Does Hotel Santika BSD City Serpong - CHSE Certified offer free cancellation for a full refund?
Yes, Hotel Santika BSD City Serpong - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santika BSD City Serpong - CHSE Certified?
As of January 26, 2023, prices found for a 1-night stay for 2 adults at Hotel Santika BSD City Serpong - CHSE Certified on February 25, 2023 start from P 1,879, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santika BSD City Serpong - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santika BSD City Serpong - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel Santika BSD City Serpong - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
What are the check-in and check-out times at Hotel Santika BSD City Serpong - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near Hotel Santika BSD City Serpong - CHSE Certified?
Yes, there's an onsite restaurant. Nearby restaurants include Holycow (5-min walk), Soto Betawi H. Mamat (8-min walk), and Seilera BSD (8-min walk).
What's the area around Hotel Santika BSD City Serpong - CHSE Certified like?
Hotel Santika BSD City Serpong - CHSE Certified is a short 8-minute walk from Eka Hospital and 2 minutes' walk from Ocean Park.

Reviews

7.4

Good

7.6/10

Cleanliness

7.9/10

Staff & service

7.7/10

Amenities

6.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location. The staff was very welcoming and the buffet breakfast was incredible.
STEEVE, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
4-night family trip
Verified Expedia guest review

4/10 Fair

Closed to mall and a bit noise at night. Sheet not change as requested
13-night family trip
Verified Expedia guest review

8/10 Very Good

Hotel Near BSD City and Teras Kota Shopping Centre
Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Adzuhri, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Samad, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ok hotel next to a mall
The towels, sheets, restroom need to be cleaned properly.
Amir, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very Good

Haryati, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
7-night trip
Verified Wotif guest review