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Resorts World Genting - Genting Grand

Photo gallery for Resorts World Genting - Genting Grand

Exterior
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Resorts World Genting - Genting Grand

Resorts World Genting - Genting Grand

5.0 star property
Luxury hotel with spa, near Genting Highlands Theme Park

8.6/10 Fabulous

52 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Genting Highlands Resort, Genting Highlands, Pahang, 69000
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurant
  • Full-service spa
  • Fitness center
  • Self parking
  • 24-hour room service
  • Babysitting
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
For families
  • Babysitting (surcharge)
  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Genting Highlands Theme Park - 6 min walk
  • Genting Highlands Premium Outlets - 17 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 161 min drive
  • Batang Kali Station - 47 min drive
  • Kuala Lumpur Gombak Station - 48 min drive
  • Serendah Station - 49 min drive
  • Area shuttle

Restaurants

  • Ming Ren - 2 min walk
  • Dragon-I - 6 min walk
  • E18hteen - 7 min walk
  • The Olive - 7 min walk
  • Coffee Terrace - 8 min walk

About this property

Resorts World Genting - Genting Grand

Resorts World Genting - Genting Grand features a casino and puts you within a 10-minute walk of Genting Highlands Theme Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include a fitness center and a garden. Fellow travelers like the helpful staff and WiFi.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 745 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 18 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Casino
  • Full-service spa

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchairs available on site

Languages

  • English
  • Malay

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, M Spa. Services include facials, body wraps, body treatments, and manicures and pedicures.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs MYR 18 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Genting Grand Genting Highlands
Genting Grand Hotel
Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel
Maxims Genting Hotel Genting Highlands
Resorts World Genting Genting Grand Genting Highlands
Resorts World Genting Genting Grand
Resorts World Genting Genting
Resorts World Genting - Genting Grand Hotel
Resorts World Genting - Genting Grand Genting Highlands
Resorts World Genting - Genting Grand Hotel Genting Highlands

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Resorts World Genting - Genting Grand?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Resorts World Genting - Genting Grand?
As of November 26, 2022, prices found for a 1-night stay for 2 adults at Resorts World Genting - Genting Grand on December 8, 2022 start from P 20,750, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Resorts World Genting - Genting Grand?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Resorts World Genting - Genting Grand?
Yes. Self parking costs MYR 18 per day.
What are the check-in and check-out times at Resorts World Genting - Genting Grand?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Resorts World Genting - Genting Grand?
Yes, there's a casino.
What is there to do at Resorts World Genting - Genting Grand and nearby?
Resorts World Genting - Genting Grand has a casino and a spa, as well as a fitness center and a garden.
Are there restaurants at or near Resorts World Genting - Genting Grand?
Yes, there's an onsite restaurant. Nearby restaurants include Dragon-I (6-min walk), E18hteen (7-min walk), and The Olive (7-min walk).
What's the area around Resorts World Genting - Genting Grand like?
Resorts World Genting - Genting Grand is a short 6-minute walk from Genting Highlands Theme Park and 4 minutes' walk from Snow World. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

10.0/10

Amenities

8.2/10

Property conditions & facilities

8/10 Very Good

sungil, 2-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
May May, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
2-night trip
Verified Expedia guest review

8/10 Very Good

Keep it up
Good
Umer Rehan, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay.
Lai, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Hotel
Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Yap, 2-night trip
Verified Expedia guest review

10/10 Exceptional

First Time in Genting
From jockey parking,bellboys and reception ( Diana ) the tone was set -excellence !!My room was spacious,well designed and very clean.A very well managed hotel!
Malcolm, 1-night trip
Verified Expedia guest review

8/10 Very Good

Clean and well appointed rooms. Good service.
YEE SIN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable hotel
Room and amenities are really nice. Fast check-in process. Excellent house keeping service (I said one of the best I have had experienced, I am a frequent traveller). Hotel conveniently connected to all the fun stuff, restaurants, and shops at Genting. The only down side is that there were no map at the hotel, it was hard to figure out our way when we first got there.
Verified Orbitz guest review