10/10 Exceptional
June 7, 2023
terence
terence, 1-night romance trip
Verified Expedia guest review
Save
The Chateau Spa & Wellness Resort
Luxury hotel in Bukit Tinggi with 5 restaurants and spa
Choose dates to view prices
The Chateau Spa & Wellness Resort
Photo gallery for The Chateau Spa & Wellness Resort
Overview of The Chateau Spa & Wellness Resort
9.0
Superb
Property highlights
- Pool
- Airport transfer
- Free parking
- Laundry facilities
- Gym
- Restaurant
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750
Main amenities
- Daily housekeeping
- 5 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Free area shuttle
- Fitness center
- Sauna
- Steam room
- Children's pool
- 24-hour room service
- 2 coffee shops/cafes
- Massage/treatment rooms
Feel at home
- Children's pool
- Premium TV channels
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
Room options
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
View all photos for Premier Room
Premier Room
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
View all photos for Suite, 2 Bedrooms
Suite, 2 Bedrooms
View all photos for Suite, 3 Bedrooms
Suite, 3 Bedrooms
View all photos for Jacuzzi Suite
Jacuzzi Suite
View all photos for Family Suite, 2 Bedrooms
Family Suite, 2 Bedrooms
About this area
What's nearby
- Genting Skyway - 44 min drive
- Genting Highlands Premium Outlets - 46 min drive
- First World Plaza - 58 min drive
- Genting SkyWorlds Theme Park - 60 min drive
Getting around
Restaurants
- Paradise Dynasty, Lenu & Canton Paradise - 60 min drive
- Din Tai Fung - 60 min drive
- Grandmama's Flavours Of Malaysia - 60 min drive
- Medan Selera - 60 min drive
- Taiko Ramen - 60 min drive
About this property
The Chateau Spa & Wellness Resort
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 150 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in time from 3:00 PM - midnight
- Express check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle*
Offsite
- Free area shuttle
Other information
- Designated smoking areas
Property amenities
Food and drink
- 5 restaurants
- 2 coffee shops
- Bar/lounge
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children's pool
- Free local shuttle
What to do
- Fitness classes
- Pilates classes
- Yoga classes
- Bicycle rentals nearby
- Golfing nearby
Working away
- Business center
- Meeting rooms
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- On-site car rental
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Pool loungers
- Pool umbrellas
Facilities
- 2 buildings/towers
- Built in 2011
- Safe-deposit box at front desk
- Garden
- Terrace
- Piano
- Fitness center
- An outdoor pool
- Arcade/game room
- Full-service spa
- Sauna
- Massage/treatment rooms
- Steam room
Accessibility
- Wheelchair accessible
- Braille/raised signage
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Room amenities
Be entertained
- Smart television
- Premium cable channels
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Minibar
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Pillowtop mattress
Freshen up
- Bidet
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.
La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.
Belle Vue - This café serves brunch only. Reservations are required.
Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.
Salon Cigar Lounge - Onsite bistro.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge
Children & extra beds
- Rollaway beds are available for MYR 150 per night
Parking
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 7:30 AM to 9:00 PM
- Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts major credit cards, debit cards and cash.
Also known as
Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort
Frequently asked questions
Reviews
9.0
Superb
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
June 3, 2023
Hui Zhi
Hui Zhi, 1-night trip
Verified Hotels.com guest review
4/10 Fair
April 25, 2023
Kar Wein
Kar Wein, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
January 30, 2023
Wan
Wan, 1-night trip
Verified Expedia guest review
8/10 Very Good
November 28, 2022
WEI MIN
WEI MIN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
November 25, 2022
Mohd azlin
Mohd azlin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
July 23, 2022
Peng Chon
Peng Chon, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
June 3, 2022
SIOK PEIK
SIOK PEIK, 1-night trip
Verified Hotels.com guest review
2/10 Poor
May 8, 2022
CHEW PING LOKE
CHEW PING LOKE, 3-night trip
Verified Hotels.com guest review
6/10 Good
March 28, 2022
Thioh
Thioh, 1-night family trip
Verified Expedia guest review