Serena Hotel - Exclusivo Adultos

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Overview of Serena Hotel - Exclusivo Adultos

Serena Hotel - Exclusivo Adultos

4.5 star property
Punta del Este beachfront hotel with spa and outdoor pool

8.6/10 Fabulous

194 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Rambla Williman Parada 24, Punta del Este, Maldonado, 20100
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Sauna
  • Free beach cabanas
  • Beach sun loungers
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Minibar
Cleaning & Safety
  • Cleaned with disinfectant

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Enjoy Punta del Este Casino & Resort - 8 min drive

Getting around

  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.) - 16 min drive

About this property

Serena Hotel - Exclusivo Adultos

4.5-star luxury hotel by the ocean
Take advantage of free continental breakfast, shopping on site, and a library at Serena Hotel - Exclusivo Adultos. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Indulge in a facial, a massage, and a body treatment at the onsite spa. The onsite Mediterranean cuisine restaurant, Al Mar, features ocean views and a poolside location. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with free cabanas and sun loungers
  • Free self parking and valet parking
  • A gift shop, free newspapers, and express check-out
  • A TV in the lobby, smoke-free premises, and an elevator
  • Guest reviews give top marks for the beach locale
Room features
All guestrooms at Serena Hotel - Exclusivo Adultos feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • On the beach
  • Shopping
  • Golfing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Pool loungers

Facilities

  • 1 building/tower
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Al Mar - This beachfront restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All residents of Uruguay may be charged the national value-added tax (10%) from November 15 to the day after Easter. However, business travelers from firms in Uruguay may be charged the value-added tax year round. Travelers on a tourist visa are exempt from this tax.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Serena Hotel Punta del Este
Serena Punta del Este
Serena Hotel
Serena Exclusivo Adultos
Serena Hotel Exclusivo Adultos
Serena Hotel - Exclusivo Adultos Hotel
Serena Hotel - Exclusivo Adultos Punta del Este
Serena Hotel - Exclusivo Adultos Hotel Punta del Este

Frequently asked questions

Does Serena Hotel - Exclusivo Adultos offer free cancellation for a full refund?
Yes, Serena Hotel - Exclusivo Adultos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Serena Hotel - Exclusivo Adultos?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Serena Hotel - Exclusivo Adultos?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Serena Hotel - Exclusivo Adultos?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Serena Hotel - Exclusivo Adultos?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Serena Hotel - Exclusivo Adultos?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Serena Hotel - Exclusivo Adultos?
No, this hotel doesn't have a casino, but Enjoy Punta del Este Casino & Resort (8-min drive) and Casino Nogaro (10-min drive) are both nearby.
What is there to do at Serena Hotel - Exclusivo Adultos and nearby?
Serena Hotel - Exclusivo Adultos has a spa and an outdoor pool.
Are there restaurants at or near Serena Hotel - Exclusivo Adultos?
Yes, Al Mar offers alfresco dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Porka Vaca (12-min walk).
What's the area around Serena Hotel - Exclusivo Adultos like?
Serena Hotel - Exclusivo Adultos is a short 7-minute walk from Mansa Beach and 11 minutes' walk from Playa Las Delicias.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

Alex, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Room was very small, limited hot water, no tissue paper, given view of parking lot not ocean as booked, asked for refund as wife was so unhappy we had to book other lodging, manager lied about giving refund and stiffed us for remaining 6 nights we didn't stay at this hotel.
Patrick, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service close to the beach, great food and drinks.
2-night romance trip
Verified Expedia guest review

2/10 Poor

This property is an absolute rip off for what you get. The room is ridiculously small and the mattress was terrible. It's so hard you feel like you are sleeping on a piece of wood. Room faced road which is extremely busy with traffic all day/night. Hard to sleep with all the cars racing by all night long. Food in restaurants is decent but extremely expensive. Condition of the resort is not good. The pool furniture is falling apart due to wear and tear. They do not clean the pool out. There was garbage on the floor of the pool, they never clean it. Some of the staff were nice/friendly. Others were less then helpful. I would not recommend this place to anyone, especially for the price they are charging. Not worth it.
3-night family trip
Verified Expedia guest review

8/10 Very Good

We really enjoyed ourselves. Private. Secluded Area of the beach . Beautiful pool area . We liked the Zen feeling and felt very relaxed. Nice continental breakfast with eggs. Rooms are small but cozy. We got a good deal so we thought it worth the money . We went right before Hugh Season We loved it. Good Vibes. Good massage Nice staff. Peaceful!
Margje, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel!
The hotel is on an amazing location. Right at the beach and has a beautiful pool overlooking the ocean. The staff was so cordial and helpful and the food in the Restaurant was the best!
Marcela, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing property, set up, and the staff is just wonderful! I would stay here 1000 more times again. Highly recommended for couples and families alike.
1-night romance trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel on the beach. You can eat any meal and enjoy the beach.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

Reception staff were unhelpful. We were not informed at sny time tat we should book te restaurant, consequently we went to the restaurant and were informed that they were full. As this hotel is several km from anywhere this was disappointing. Also they were unable to advise about lical buses despite there being several bus stops within sight of the hotel. We had also booked a city view room and the only view we got was of a huge tree directly outside the window. This made the room extremely dark.
5-night romance trip
Verified Expedia guest review