Hyatt Regency Cape Town

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Overview of Hyatt Regency Cape Town

Hyatt Regency Cape Town

5.0 star property
Luxury hotel with 2 restaurants, near Kloof Street

8.6/10 Fabulous

430 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
The price is P5,294
Price available on 27/06/2022
Map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Free shopping center shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach towels
  • Self parking
  • Pool bar
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
Cleaning & Safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cape Town City Centre
  • Kloof Street - 9 min walk
  • Two Oceans Aquarium - 31 min walk
  • Cape Town Cruise Terminal - 32 min walk
  • V&A Waterfront - 34 min walk
  • Bo Kaap Museum - 1 min drive
  • Christian Barnard Hospital - 1 min drive
  • Long Street - 1 min drive
  • Adderley Street - 1 min drive
  • Greenmarket Square - 1 min drive
  • South Africa Library - 3 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 23 min drive
  • Cape Town Station - 13 min walk
  • Cape Town Bellville Station - 31 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle

About this property

Hyatt Regency Cape Town

Timezone: Africa/Johannesburg With a stay at Hilton Cape Town City Centre, you'll be centrally located in Cape Town, just a 2-minute walk from Long Street and 10 minutes by foot from Kloof Street. This 5-star hotel is 3.3 mi (5.3 km) from Table Mountain and 0.8 mi (1.4 km) from Cape Town International Convention Centre. Make yourself at home in one of the 136 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle. Enjoy Halal dishes at 126 Cape Kitchen & Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Secured covered onsite self parking (ZAR 140 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle within 3 km*
  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (280 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages spoken

  • Afrikaans
  • English
  • French
  • German
  • Spanish
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free wired internet

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

126 Cape Kitchen & Cafe - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Signal Hill Terrace - This poolside restaurant specializes in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in public areas for ZAR 1 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of ZAR 245.00 for adults and ZAR 125.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 519 per room (one way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 450.0 per night
  • Airport shuttle service for children costs ZAR 0.00

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs ZAR 140 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

The only complaint was that we booked two rooms, which we expected to be near each other and they were 2 floors apart. We traded with someone because the staff said they couldn't switch.
Laurie, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Overall just OK.
We enjoyed our stay, but the hotel is to 4star standard, not 5star. Cheap door into en suite with broken handle. No hooks to hangs items, only hangars in wardrobe. Too many indicator lights on (6 in total!), could not get a completely dark room. Who would want a clock in the en suite? On the positive side we were comfortable, the staff were excellent and attentive - the breakfast was perfect.
Chris, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely stay
We had a lovely stay at hyatt cape town. We didnt have breakfast at the hotel but enjoyed the little cafes around and nearby.
Zyliekha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rada, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly and helpful staff.
Yacoob, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great new design.
Great new and modern designed rooms. Super friendly and helpful staff.
Hannes, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Not 5 star worthy
Check in was quick and easy compared to other hotels but was a little uncomfortable when they told us breakfast is not included when it definitely was. I had to find an email proving so. There's absolutely no ways this can be a 5 star hotel. It lacks in basic amenities. Things like cotton pads, earbuds, sanitary packets and facecloths should be standard in the room. There was a day where our basic toiletries weren't replaced and when we asked for some they gave us Shampoo and Shower gel bottles filled with WATER. Absolutely unacceptable. Breakfast mediocre at best. Steam room didn't work. View from the window was of a run down building next door. Room service meal 0/10. Staff super friendly and nice- Except maybe the cleaning staff as I don't know why they wouldn't replace our used toiletries. In fact they took away anything extra we had in the room. So if you wanted to shower at night there was no soap or shampoo or lotion to use. Also room service items were never cleared away. I think the hotel has run out of money to sustain itself as 5 star. Parking is R140 a night here so plan ahead. Only positives are that hotel is Central and that its fully halal.
5-night trip
Verified Hotels.com guest review

8/10 Very Good

4 days in Hyatt
Nice Hotel directly in Bo Kaap and close to restaurants and shops. Covid Measurements in place in entrance, friendly reception and a small library as well as a starbucks in the entrance hall. Mountain view Room was beautiful and quiet with lots of space. Room Service quick and affordable. They have a nice pool are, steam room and sauna as well. I would definitely recommend this place. Bolt to the V&A Waterfront takes 10 minutes and costs only a few bucks.
Room
Reception Area
Lobby with Starbucks
Lounge Area
Stefanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peaceful transition
Dr. Dominique, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Excellent room, location okay
The area surrounding the hotel did not feel safe to walk around. The hotel itself was very comfortable. My booking said top floor, which is not what we got, but the view and room was still very good, so I did not complain. Please note it is a halaal hotel (which I did not know before booking), which is of no concern unless you prefer specific breakfast options or having a bar in the hotel. Would recommend if you want comfort, and location is not that important.
Anri, 3-night trip
Verified Hotels.com guest review