Ratua Island Resort and Spa

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Overview of Ratua Island Resort and Spa

Ratua Island Resort and Spa

5.0 star property
Beachfront hotel in Ratua Island with spa and beach shuttle

9.0/10 Superb

24 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Laundry facilities
  • Child-friendly activities
Map
Luganville, P.O. Box 396, Ratua Island, Espiritu Santo
Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • Beach umbrellas
  • Beach towels
  • Beach bar
  • Babysitting
  • Airport shuttle
  • Beach shuttle
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

Getting around

  • Luganville (SON-Santo-Pekoa Intl.) - 7.7 miles/12.4 km
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Ratua Island Resort and Spa

A great choice for a stay in Ratua Island, Ratua Island Resort and Spa features a marina and offers an airport shuttle (available on request) for VUV 5000 per person. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or body scrubs. This luxurious hotel also features a beach bar, a terrace, and a garden. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - 8 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 8 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle from 7:00 AM to 7:00 PM*

Offsite

  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee/tea in a common area
  • Barbecue grills

Taking the kids

  • Children stay free
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Beach shuttle (surcharge)
  • Hiking/biking trails
  • Kayaking
  • Snorkeling
  • Windsurfing
  • Pool table
  • Fishing
  • Ecotours nearby
  • Scuba diving nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Beach shuttle (surcharge)
  • Beach towels
  • Beach umbrellas

Facilities

  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Arcade/game room
  • Full-service spa
  • Marina
  • Massage/treatment rooms

Languages spoken

  • English
  • French

Room amenities

Home comfort

  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Sunny Spa has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Yacht Club - This restaurant is located on the beach. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Airport shuttle transfer per adult: VUV 5000 (roundtrip)
  • Airport shuttle transfer per child: VUV 3000 (roundtrip), (from 5 to 11 years old)
  • Additional fees: VUV 13000 per person, per night for adults and VUV 7500 per person, per night for children (from 5 years old to 12 years old)
The additional mandatory fee covers the meal plan fee.

Optional extras

  • Airport shuttle service is offered for an extra charge of VUV 5000 per person (roundtrip)
  • Beach shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 4 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VUV 10000 per night
  • Airport shuttle for children between the ages of 5 and 12 costs VUV 3000 (roundtrip)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Ratua Private Island Hotel
Ratua Private Island Hotel Ratua Island
Ratua Private Island Ratua Island
Ratua Island Resort
Ratua Private Island
Ratua Island Spa Ratua Island
Ratua Island Resort and Spa Hotel
Ratua Island Resort and Spa Ratua Island
Ratua Island Resort and Spa Hotel Ratua Island

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.8/10

Staff & service

10.0/10

Amenities

8.6/10

Property conditions & facilities

10/10 Exceptional

Loved it, would definitely recommend it.
10-night trip
Verified Expedia guest review

10/10 Exceptional

Best place we stayed!
Ratua was amazing. Best place we stayed in Vanuatu!
Karina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise
I had high expectations due to all the fantastic reviews. They were all spot on. Imagine waking up everyday and swimming in crystal clear water. I didn't even need to bring snorkelling gear as I could see to the bottom as I swam. We celebrated our 30th anniversary with amazing massages and horse riding around the island and in the sea. We spent our days kayaking around the island and beyond. The food was amazing and the staff awesome. A special shout out to Mikko. He just made us feel so special. A great feel good factor helping the school. We enjoy going to different places to experience new things, but we may just have to come back as this will be hard to top. Thanks everyone!
Jill, 8-night romance trip
Verified Expedia guest review

8/10 Very Good

Really amazing place and great staff.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Great barefoot boutique resort
Wonderful location, unique rustic accommodation, very pleasant and friendly staff, lots of good food. Allow nearly your resort booking cost for food/drinks and optional activities. Suggest purchasing the meal package. Not an adults only resort, constantly aware of young children outside your accommodation.
Verified Expedia guest review

10/10 Exceptional

An absolute south sea paradise.
Perfect holiday , loved the people working there , the accommodation , 10 out of 10.
Verified Expedia guest review

10/10 Exceptional

Beautiful Ratau
We stayed on Ratau in Dec for 8 nights and loved it, our house Pig was the furthest away but we thought the most beautiful. You wake up to a stunning secluded beach of your own, the house was well decorated, spacious, with lots of various seats to rest on and only 10 min walk to the Yacht Club. Staff are so attentive and make your feel very welcome, reception are great at arranging all your onsite and offsite trips. Enjoyed the entertainment put on ensuring guests learn about the culture of the local people. We went with the Meal Plan, delicious, so much food, you will not go hungry with its option. We spent our days busily doing lots of the on and off site activities, highly recommend diving the Coolidge even if beginner, Nanda blue hole is stunning and as is champayne beach and for the adventurous Millenium Caves. Onsite swimming with horses is great, as is the Blue Hole canoeing trip. if doing trips off the island maybe check when others are also so can share boat fees to Santo. The snorkelling is great as well around the Yacht club and Spa, saw many turtles in the morning, you could easily do as little or as much as possible on Ratau as it really caters for everyone. There's not many places I say I would definitely return too, as so many places to explore, but Ratau is one place I would love to return to one day. You guys are doing a great job, keep it up and thanks for making our trip a special one
Verified Expedia guest review

10/10 Exceptional

Absolute relaxation and isolation
My partner and I stayed at Ratua for 6 nights and could have stayed forever. We absolutely loved the isolation, the activities, the staff, the spa, and our unique villa on the waters edge. We left Ratua completely relaxed and would highly recommend this place to anyone looking to unwind.
Verified Expedia guest review

10/10 Exceptional

Fabulous Stay
World class destination with fabulous staff and a rustic yet tasteful rooms. Awesome snorkeling too.
Verified Hotels.com guest review

10/10 Exceptional

Verified Wotif guest review