Relais & Châteaux Hotel Bülow Palais

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Terrace/patio
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Overview of Relais & Châteaux Hotel Bülow Palais

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Relais & Châteaux Hotel Bülow Palais

5.0 star property
Luxury hotel with spa, near Dresden Castle

9.8/10 Exceptional

311 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Air conditioning
Map
Koenigstr. 14, Dresden, SN, 1097
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Neustadt
  • Church of Our Lady - 5 min drive
  • Semper Opera House - 4 min drive
  • Zwinger Palace - 4 min drive

Getting around

  • Dresden (DRS) - 12 min drive
  • Dresden-Neustadt Station - 9 min walk
  • Dresden Mitte Station - 20 min walk
  • Dresden Central Station - 29 min walk
  • Neustaedter Markt Station - 3 min walk
  • Carolaplatz Station - 7 min walk
  • Anton-Leipziger Strasse Station - 7 min walk
  • Airport shuttle (surcharge)

About this property

Relais & Châteaux Hotel Bülow Palais

5-star luxury hotel in the heart of Neustadt
Consider a stay at Relais & Châteaux Hotel Bülow Palais and take advantage of a roundtrip airport shuttle, a free daily manager's reception, and a terrace. Active travelers can enjoy cycling at this hotel. Indulge in a detox wrap, a hot stone massage, and a body treatment at Palais Spa, the onsite spa. The onsite restaurant, Caroussel Nouvelle, features international cuisine. Free in-room WiFi is available to all guests, along with an art gallery on site and designer stores on site.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and massage treatment rooms
  • Concierge services, tour/ticket assistance, and express check-in
  • Guest reviews speak highly of the helpful staff
Room features
All 58 individually decorated rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • HDTVs with premium channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

English, French, German, Hungarian, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10:30 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 20 per day; includes in/out privileges)
  • Onsite valet parking (EUR 20 per day; includes in/out privileges)
  • Onsite extended parking (EUR 20 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Fitness center
  • Art gallery on site
  • Designer stores on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Hungarian
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Palais Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days.

Dining

Caroussel Nouvelle - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Dresden. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 6.00 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 23.50 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Self parking costs EUR 20 per day with in/out privileges
  • Valet parking costs EUR 20 per day with in/out privileges
  • Extended parking costs EUR 20 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 9 per person, per day
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

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Relais & Châteaux Hotel Bülow Palais Dresden
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Frequently asked questions

Does Relais & Châteaux Hotel Bülow Palais offer free cancellation for a full refund?
Yes, Relais & Châteaux Hotel Bülow Palais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Relais & Châteaux Hotel Bülow Palais?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Relais & Châteaux Hotel Bülow Palais?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Relais & Châteaux Hotel Bülow Palais?
Yes. Self parking costs EUR 20 per day. Valet parking costs EUR 20 per day. Extended parking costs EUR 20 per night. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Relais & Châteaux Hotel Bülow Palais?
Yes, an airport shuttle is available. The charge is EUR 23.50 per vehicle one way.
What are the check-in and check-out times at Relais & Châteaux Hotel Bülow Palais?
You can check in from 2 PM - 10:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Relais & Châteaux Hotel Bülow Palais and nearby?
Have fun with activities like boat tours, hiking, and rock climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Relais & Châteaux Hotel Bülow Palais?
Yes, Caroussel Nouvelle offers international cuisine. Nearby restaurants include Eiscafé Venezia (3-min walk), CÔDÔ (9-min walk), and Pizza 5 (9-min walk).
What's the area around Relais & Châteaux Hotel Bülow Palais like?
Relais & Châteaux Hotel Bülow Palais is in Neustadt, a short 3-minute walk from Neustaedter Markt Station and 9 minutes' walk from Movie Nights at the Elbe. Travelers say this hotel is in a good location.

Overall score and ratings

9.8

Exceptional

9.9/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

The place to stay in Dresden
A charming and comfortable hotel with an excellent kitchen in the center of old Dresden. Easy walking access to shopping and historic sites and attractions. Loved my stay.
Ruby, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

OK
Tsuiju, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel. Staff was eager to help and very friendly. The room was fantastic (and a great shower, too)! Area restaurants— and recommended restaurants were just “average”…so do your homework on this before going. Great place and we recommend it highly!
Andrew, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Koichi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent on every level
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel,room,service and food
Sandeep, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Clean and classic hotel with good service
Super hotel, with an outstanding breakfast. The sauna is very clean and has a lot of space
Marius, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with outstanding breakfast
An oasis of comfort and luxury. the breakfast was worth every penny. highly recommended.
Frank, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charming hotel in Dresden
The room was wonderful - a corner suite with windows overlooking the small park near the hotel. We dined at their restaurant one night and it was fantastic. Service was excellent throughout the hotel. Great location in a chic part of town, but within easy walking distance of old town and the train station
Kathleen, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Linda, 3-night family trip
Verified Hotels.com guest review