Hotel Santa Maria Inn

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Overview of Hotel Santa Maria Inn

Hotel Santa Maria Inn

2.5 star property
Pet-friendly hotel in Alajuela, connected to a shopping center

7.6/10 Good

95 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Air conditioning
Rio Segundo, 800m NE of Pacific Gas Stn, Five minutes from SJO Intl Airport, Alajuela, Alajuela, 100-1039
Main amenities
  • Daily housekeeping
  • Free airport shuttle
  • Free airport drop-off
  • Room service
  • Casino shuttle
  • Shopping center shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Plaza Real Cariari - 17 min drive
  • City Mall - 7 min drive
  • Ojo de Agua Spa Park - 16 min drive
  • Momentum Lindora Shopping Center - 13 min drive
  • Amusement Park San Jose - 27 min drive
  • Sabana Park - 30 min drive
  • Museum of Costa Rican Art - 30 min drive
  • Mercado Central - 17 min drive
  • National Stadium of Costa Rica - 33 min drive
  • Braulio Carrillo National Park - 158 min drive
  • Zoo Ave - 21 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 10 min drive
  • San Jose (SYQ-Tobias Bolanos Intl.) - 36 min drive
  • San Antonio de Belen Station - 7 min drive
  • Heredia Station - 10 min drive
  • Heredia Miraflores Station - 12 min drive
  • Free airport shuttle
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

About this property

Hotel Santa Maria Inn

Located just 2.9 mi (4.7 km) from the airport, Hotel Santa Maria Inn offers a free shuttle during limited hours. Free perks include WiFi, self parking, and continental breakfast daily between 7 AM and 10 AM. A terrace and a garden are other highlights. The airport proximity and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM - 2:30 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only, 1 per room, up to 20 lbs)*
  • Specific rooms only*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite extended parking (CRC 10 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking


  • Free airport shuttle during limited hours*


  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Room service (limited hours)

Taking the kids

  • Children stay free


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace


  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 18-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress

What to enjoy

  • Yard
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Free WiFi
  • Free local calls


  • Daily housekeeping

Fees & policies

Optional extras

  • Casino shuttle and shopping center shuttle service is offered for an extra charge


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CRC $15 per pet, per night


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Extended parking costs CRC 10 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards.

Also known as

Hotel Santa Maria Inn Alajuela
Santa Maria Alajuela
Hotel Santa Maria Inn Costa Rica/Alajuela
Hotel Santa Maria Inn Hotel
Hotel Santa Maria Inn Alajuela
Hotel Santa Maria Inn Hotel Alajuela

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Noela, 1-night trip
Verified guest review

8/10 Very Good

My room had a number of issues that were not individually horrible but they added up! The staff was extremely nice and seemed to care for my well being. That is always nice! Super close to the aiport and my room was economical.
James, 1-night trip
Verified Expedia guest review

4/10 Fair

We waited 40 minutes for someone to let us in the gate. There were holes in the door, windows with no glass, toilet dirty. One good thing-- breakfast was good!
Craig, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

The lady was nice and helpful. It was in a residential area so it was a weird location. The key was hard to get into the room. You have to knock in order to get into the yard so that was not a good look for me. Overall it was a decent stay for the price. Not expensive so You cant expect anything spectacular.
1-night trip with friends
Verified Orbitz guest review

8/10 Very Good

irport hotel
A little remote if you haven’t got a car. No shops or restaurants on road. No English spoken, trying to confirm the free taxi to the airport 24 hrs before arrival proved a problem.
Patricia, 1-night trip
Verified guest review

10/10 Exceptional

Wonderful friendly employees. Breakfast was amazing. Great place to stay by the airport
sabrina, 1-night family trip
Verified guest review

6/10 Good

The bed was comfortable, and it was quick getting to the airport at 5am, but it was located much further out from the center of Alajuela and the airport than I realized. While the website seems to offer airport transportation, it was only for one way, and I had to pay US$15 for a cab during rush hour. Friendly staff, but next time I'll spend a bit more money and stay closer to the town center/SJO.
1-night trip
Verified Expedia guest review

6/10 Good

I porter would have been helpful. I had to take my bags to the second floor on my own, no elevator either. Overall, the hotel was fine.
1-night trip
Verified Travelocity guest review

8/10 Very Good

Average for one night stay in San Jose. The hotel is ok
Kim, 1-night trip
Verified Expedia guest review