Sterling Munnar

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Overview of Sterling Munnar

Sterling Munnar

4.0 star property
4-star hotel in Udumbanchola with spa and restaurant

6.4/10 Good

21 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Meeting Facilities
The price is P3,663
Price available on 10/07/2022
Map
Chinnakanal Village, Idukki District, Munnar, Udumbanchola, Kerala, 685612
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
For families
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Cochin International Airport (COK) - 127 min drive

About this property

Sterling Munnar

When visiting Udumbanchola, Sterling Munnar is a great choice to consider. Guests can indulge in deep-tissue massages at the spa, and international cuisine is served at Planters Kitchen, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a fitness center, a terrace, and a garden.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms

Arriving/Leaving

  • Check-in time from noon - 7:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Monday - Sunday (6:00 AM - 1:00 AM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 66 lbs)*
  • Specific rooms only*
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas

Parking

  • Free secured onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Taking the kids

  • Playground

What to do

  • Archery
  • Ecotours
  • Rope course
  • Pool table

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (1862 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Sign language-capable staff
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages spoken

  • English
  • Hindi
  • Local (Sign language)

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Subudhi has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

Planters Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 999.50
  • Christmas Eve (24 December) Gala Dinner per child: INR 600.00 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1749.50
  • New Year's Eve (31 December) Gala Dinner per child: INR 1050.00 (from 6 to 12 years old)

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for INR 1000 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of INR 2000 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Also known as

Sterling Terrace
Sterling Terrace Greens
Sterling Terrace Greens Chinnakanal
Sterling Terrace Greens Hotel
Sterling Terrace Greens Hotel Chinnakanal
Sterling Munnar Hotel
Munnar Terrace Greens A Sterling Resort
Sterling Munnar Hotel
Sterling Munnar Udumbanchola
Sterling Munnar Hotel Udumbanchola
Sterling Munnar Udumbanchola
Hotel Sterling Munnar Udumbanchola
Udumbanchola Sterling Munnar Hotel
Sterling Munnar Hotel
Hotel Sterling Munnar
Sterling Terrace Greens
Munnar Terrace Greens A Sterling Resort
Sterling Munnar Udumbanchola
Sterling Munnar Hotel Udumbanchola

Frequently asked questions

Overall score and ratings

6.4

Good

5.8/10

Cleanliness

6.7/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

A pleasant Stay at Munnar!!
Well maintained property. The rooms over look a lake in a valley. Beautiful mountainside view decorate your windows. Has a lot of activities in the resort- air gun, bow and arrow, snooker, pink ponk, carroms etc.. a party room also is available for singing and dining. bathrooms were comfortable, clean. Every day housekeeping keeps your towels and bed sheets fresh. Rooms had coffee maker, hair dryer, mini fridge, wardrobe closet, soap dispenser etc.. Staffs were very friendly, courteous and helpful. Property is 17 kms before Munnar when you climb from Theni. Access from the main road is short and good. Ample parking space available within the resort. Food was okay. It has buffet as well as ala carte for break fast, Lunch and dinner. While it was a good spread, the food was not that tasty. It can be better. And the coffee shop is not 24 x 7. A 4 star hotel will need a 24x7 coffee shop. And there is only one restaurant cuisine. I expected at least 2 for dinner. But this is a minor issue. Overall, had a very pleasant stay. Will visit again if schedule permits. Certainly recommended.
The room
View from the room
Shankar, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Great location surrounded by tea gardens every where. However, it is not clean as it looks like in pictures and with less amenities and the hill station vibe is somehow missing
1-night family trip
Verified Expedia guest review

2/10 Poor

Avoid! avoid! avoid!!! Not worth!
This hotel is located at chinnakanal which is around 20 kms away from Munnar town. As soon as we entered the road towards Chinnakanal from Munnar, road started diminishing. There were some rare patches of asphalt road. Construction was going on for the entire 20 kms. And we had to wait for almost 30 mins twice as rock was being broken down and taken away in trucks. Total it took us more than 2 hours to cover 20kms. I think I will have to take my car to the mechanic now. I understand that it's not hotel's mistake, but they had called me a day before to ask us when we are gonna arrive and they never informed about this issue or advised us to consider delays. We cut short our trip and travelled back with just one night's stay though we had booked two. I dint get a refund for the cancellation even after explaining the circumstances. The hotel rooms were not upto the mark, absolute dissatisfaction and not worth the whole effort. The fridge and cupboard were dirty. No hand towels were provided. Toilet fittings were rusted. The soap dispenser was broken. After paying for a good time in Munnar, this was not expected.
Bhavith, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel is run down and food mediocre
Facility is run down, Out bath had a loose faucet and bath rod. Wall plaster and door was peeling off. Food was not good, we walked to Mahindra Holidays to eat daily, There was no WIFI in the room. Overall not a happy experience
3-night trip
Verified Expedia guest review

6/10 Good

drive down to munnar was tedious however the breathtaking views of the KDH valley was mesmerising picture post card type scenes munnar town badly maintained narrow roads, speedy traffic tea estates are amazing
Verified Expedia guest review

10/10 Exceptional

peaceful
very beautiful
Verified Hotels.com guest review

6/10 Good

Sterling only in name, rusty in service
Very rude staff intermingled with good ones. On checking in, room floor was dirty and not mopped. Request for assistance for sightseeing suggestions was refused rudely. No amenities are provided in the room until asked for. Hotel is VERY NOISY in the evenings with music blaring at the activity centre and the rooms at not sound proof. At check out , request to bring down bags was ignored even after 3 calls for assistance. Finally we took down the bags ourselves and saw about 5 staff just milling about at the reception.
Verified Expedia guest review

4/10 Fair

Creepy hotel in middle of nowhere
tl;dr; Do not go The room pics in the hotel description looked nice so we booked for 2 nights at expensive rates, expecting good rooms, but the rooms provided were so different. The hotel is located in nice place but they have somehow managed to mess it up by making windows looking towards thick foliage, forest which has nothing other than creepy sounds, room has morbid feeling in night and my wife was scared even if I would leave her for 5 min. food was expensive, yet disappointing to see such bad quality - not good at taste, banana split had a raw banana seriously how hard it is to make a banana split. They have an extremely slow service and waiter keeps forgetting orders. rest of the food was not good too. The in house TVs had DTH connection but were out of order for half the time, the power too was fluctuating and went out for at least 50 times one night. The rooms provided were not even in the same building so we have to walk in the rain, climb stairs (no lift) and get drenched every now and then. Felt, totally robbed and management didn't do anything even when we complained. Breakfast has lot of options but most of it are stale and they are probably using old stuff from previous days. They can't make good tea or coffee, so what to expect from them
Verified Expedia guest review

4/10 Fair

The location is good. that is the only comfort
sad.. The hotel looks very old and needs drastic improvement. People spend money and you are charging huge sum why not give some value.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review