Hotel Las Colinas

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Overview of Hotel Las Colinas

Hotel Las Colinas

3.0 star property
Family-friendly hotel in La Fortuna with restaurant and bar/lounge

7.6/10 Good

200 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
50M Sur Del Parque Central, 468 Street, between Rte 142 AVE 325, La Fortuna, Alajuela, 21007
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Theme park shuttle
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • La Fortuna Waterfall - 10 min drive
  • Arenal Volcano National Park - 19 min drive
  • Arenal Volcano - 22 min drive
  • Lake Arenal - 25 min drive

Getting around

  • La Fortuna (FON-Arenal) - 4 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Hotel Las Colinas

3-star family-friendly hotel in the city center
You can look forward to a roundtrip airport shuttle, a terrace, and a shopping mall on site at Hotel Las Colinas. Adventurous travelers may like the aerobics at this hotel. For some rest and relaxation, visit the 6 hot springs, and indulge in reflexology, a Swedish massage, or a body wrap. Be sure to enjoy a meal at Balcon Arenal, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), an area shuttle, and outdoor furniture
  • A front desk safe, multilingual staff, and express check-out
  • Guest reviews speak highly of the location
Room features
All guestrooms at Hotel Las Colinas boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • 24-cm HDTVs with cable channels
  • Decks/patios, wardrobes/closets, and daily housekeeping

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 9:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open Monday - Sunday (7:00 AM - 8:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pet sitting services offered

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite parking limited
  • Free offsite parking within 1312 ft

Transfers

  • Airport shuttle from 7:00 AM to 7:00 PM*

Offsite

  • Area shuttle*
  • Beach shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Fitness classes
  • Yoga classes
  • Shopping
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Hot springs nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Shopping mall on site
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 24-cm TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Balcon Arenal - Onsite restaurant.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of CRC 4500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CRC 170 per vehicle
  • Area shuttle, beach shuttle, and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of CRC 3000 (subject to availability)
  • Late check-out can be arranged for an extra charge of CRC 3000 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CRC 20.0 per day
  • Airport shuttle service for children up to age 18 costs CRC 0
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: CRC 2000 per night
  • Pets are allowed for an extra charge of CRC 5000 per pet, per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 10:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Las Colinas Fortuna
Las Colinas Fortuna
Hotel Las Colinas La Fortuna
Hotel Las Colinas
Las Colinas La Fortuna
Hotel Las Colinas Costa Rica/Arenal Volcano National Park
Hotel Las Colinas Hotel
Hotel Las Colinas La Fortuna
Hotel Las Colinas Hotel La Fortuna

Frequently asked questions

Does Hotel Las Colinas offer free cancellation for a full refund?
Yes, Hotel Las Colinas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Las Colinas?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Hotel Las Colinas on 24 August 2022 start from P3,928, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Las Colinas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Las Colinas?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of CRC 5000 per pet, per night, and there's also a deposit of CRC 2000 per night. Service animals are exempt from fees. Pet-sitting services are available.
Is parking offered on site at Hotel Las Colinas?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Hotel Las Colinas?
Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is CRC 170 per vehicle.
What are the check-in and check-out times at Hotel Las Colinas?
You can check in from 2:00 PM - 9:00 PM. There's a charge of CRC 3000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CRC 3000 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Las Colinas and nearby?
Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation onsite includes aerobics and yoga. Enjoy amenities like spa services and a garden.
Are there restaurants at or near Hotel Las Colinas?
Yes, there's an onsite restaurant, Balcon Arenal. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Rain Forest Café (4-min walk), Soda La Parada (4-min walk), and Soda Víquez (4-min walk).
Does Hotel Las Colinas have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Hotel Las Colinas like?
Hotel Las Colinas puts you in the heart of La Fortuna. Popular attractions include Arenal Volcano National Park, which is 19 minutes away by car. Travelers say the area is walkable and good for families.

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Exceptional

Downtown stay
This hotel is in town and has been there a long time. It was older, but clean and on a good day would have a great view of Arenal. In the rain most of the walking area is wet, as is the bar. The staff was amazing and handled our luggage and happy hour with ease. The area is on a recovery from Covid and will soon be fully recovered.
Jillian, 1-night trip
Verified Hotels.com guest review

6/10 Good

The rooms are clean
Kathe, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Honeymoon suite has an airconsitioner right over the bed that drips on your head while you sleep. The tub is huge but the jets dont work. Very convenient to have a bar and food eight outside though. Very centrally located as well. Staff was friendly
ARIA, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel we enjoyed staying here so close to all the amenities in the area.
Eugenia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Angela, 1-night trip
Verified Expedia guest review

8/10 Very Good

Valerie, 4-night trip
Verified Expedia guest review

2/10 Poor

The hotel staff and the bar staff were very nice and friendly. The hotel is located close to the main street and is walking distance to shops, services and restaurants. We are travelling with two teenagers and driving through Costa Rica staying at various cities. Our main reason for booking this hotel was its central location to local attractions and positive reviews on Expedia. We were also keeping an eye on our budget and wanted to book a “good value for money” hotel. This is a ramshackle hotel. The lobby is tucked away into a non discrete room which took some time to find because of the clatter in the surrounding rooms and corridors. The rooms on the first floor don’t have windows and we could see inside the rooms through the doors that were left wide often. Our room was on the second floor near the bar and had a must, mold smell with a mix of sewage. The room amenities are decrepit and the showers area was mildly and dirty. One bed was missing a head board and had bed covers of questionable age and cleanliness. The entire family slept with our clothes on. The room had enough space for two suitcases which when open occupied the entire floor space. The hot water in the shower was a hit and miss. I personally swatted two adult cockroaches and a few smaller ones in the shower. The property locks down after 10pm and you need to make arrangements for the owner to open the door. One night some guests didn’t get the memo and almost broke down the door at night.
Cyril, 3-night family trip
Verified Expedia guest review

2/10 Poor

Too noisy, musing going and road traffic going well after 11:00 pm. Am traffic starts again at 4:40. There was construction, hardly anyone at front desk and no soaps or shampoos in the bathroom. I had to check out after having two sleepless nights. This place should be dropped by expedia. Not worth the money at all. A canadian and German couple chucked out as we because of the sane reason leaving out others that we don't know of. I asked for the remainder of my payment and was given an answer by a shake of the head meaning NO.
VADENAND, 4-night family trip
Verified Expedia guest review

2/10 Poor

The first thing was how we were greeted, the front desk agent didn’t greet us at all. He didn’t explain anything to us. We had to look for our room because it was hidden and when we asked for assistance, he didn’t want to help us. Do not have a late night check in because parking is down the street in a very dark alley. We also got locked in the hotel and almost missed our flight, we had to leave at 5am and drive to the airport and of course nobody told us we would be locked in. We had to call the tourist police to come let us out. I do not recommend this hotel.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I stayed in the honeymoon suite SOLELY for the fact that this is one of the only hotels with a bathtub. It was a amazing, the view is cool, but the drinks and breakfast was what sealed the deal to make me extend my stay. Also they have a fast laundry service
1-night family trip
Verified Expedia guest review