Citrus Hotel Cheltenham by Compass Hospitality

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Overview of Citrus Hotel Cheltenham by Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality

3.0 star property
3-star hotel with bar/lounge, near Cheltenham Town Hall

7.8/10 Good

563 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Bathtub
  • Laundry facilities
  • 24/7 front desk
Map
Wellington Street, Cheltenham, England, GL50 1XZ
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Flat-panel TV
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Cheltenham
  • Cheltenham Town Hall - 4 min walk
  • Cheltenham Racecourse - 33 min walk
  • Cheltenham General Hospital - 1 min drive
  • University of Gloucestershire - 5 min drive
  • Pittville Park - 7 min drive
  • Cotswolds - 9 min drive
  • Sudeley Castle - 26 min drive
  • Kingsholm Stadium - 21 min drive
  • Tewkesbury Abbey - 24 min drive
  • Roses Theatre - 26 min drive

Getting around

  • Birmingham Airport (BHX) - 60 min drive
  • Gloucester Station - 12 min drive
  • Ashchurch for Tewkesbury Station - 14 min drive
  • Cheltenham Spa Station - 27 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality puts you within a 15-minute drive of Cotswolds and Cheltenham Racecourse. You can unwind with a drink at the bar/lounge, and cooked-to-order breakfast is available daily. Also, this hotel is 0.2 mi (0.3 km) from Cheltenham Town Hall. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 59 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 8 per day)
  • Onsite extended parking (GBP 8 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1960
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Polish

Room amenities

Be entertained

  • 49-inch flat-screen TV

Home comfort

  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lobby Bar - Onsite lobby lounge.

Fees & policies

Optional extras

  • Breakfast costs between GBP 3 and GBP 5 for adults, and GBP 3 and GBP 5 for children (approximately)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs GBP 8 per day
  • Extended parking costs GBP 8 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts major credit cards. Cash is not accepted.

Also known as

Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Frequently asked questions

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

7.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very Good

Continental breakfast could do with some cold meat. Very basic
Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Weekend away festival visit
Great Central location for Cheltenham.
stuart, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

really good
great customer service, really friendly man on reception. simple and quick check in and room was well kept
Abi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Overnight Stop
An excellent overnight stop on our way to Cornwall.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

ricardo, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Elaine, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good three days
It was a good stay, aside from the dusty room in many areas and the ventilation system didn't work in the room. But overall, enjoyable.
3-night business trip
Verified Hotels.com guest review

4/10 Fair

Disappointed that we had to park in a public car park which was £12 for the night. Room was OK and service was OK.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review