Melia Tortuga Beach

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Beach
Beach
Beach
Outdoor pool

Overview of Melia Tortuga Beach

Melia Tortuga Beach

5.0 star property
Sal beachfront resort with 4 restaurants and spa

8.0/10 Very Good

184 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Urbanizacao da Cabocan ZDTI Ponta Preta, Santa Maria, Sal
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Living room
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 16 min drive

About this property

Melia Tortuga Beach

At Melia Tortuga Beach, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll have access to onsite scuba diving and snorkeling. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Spices, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a beach bar, and a fitness center. Fellow travelers like the pool and helpful staff.

All inclusive

All-inclusive room rates at Melia Tortuga Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals and snacks included

Land activities

Volleyball

Entertainment

Onsite entertainment and activities

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 271 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Horse riding/rentals
  • Canoeing
  • Scuba diving
  • Snorkeling
  • Shopping
  • Fishing
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Melia Tortuga Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals and snacks included

Land activities

Volleyball

Entertainment

Onsite entertainment and activities

Spa

YHI SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Spices - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Aqua - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
O Grille Beach Club - This beach restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Pasta Nostra - This poolside buffet restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 16 years of age.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 20 per person, per day
  • Guests under 18 years old are not allowed in the health club
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Meliá Tortuga Beach All Inclusive All-inclusive property Sal
Meliá Tortuga Beach Resort
Meliá Tortuga Beach Resort Sal
Meliá Tortuga Beach Sal
Meliá Tortuga Beach All Inclusive Sal
Meliá Tortuga Beach All Inclusive All-inclusive property
Meliá Tortuga Beach All Inclusive
Meliá Tortuga Inclusive Sal
Melia Tortuga Beach Sal
Melia Tortuga Beach Resort
Melia Tortuga Beach Resort Sal
Meliá Tortuga Beach All Inclusive
Melia Tortuga Beach All Inclusive

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.1/10

Cleanliness

8.3/10

Staff & service

7.1/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

The property staff was not courteous nor helpful when I called ahead and told them I’d land early. Upon arrival, I had to wait 5 hours for an “early” check in. The food was not good. The redeeming quality is the beach.
Vince, 2-night trip
Verified Expedia guest review

2/10 Poor

WiFi is only available in the bar or pool area, not in room. Weak WiFi reception whenever it was available. Long wait time (2 hours) for dinner although reservation was made. You are required to make a dinner reservation however there was no availability to even make a reservation in advance as all restaurants were completely reserved. Housekeeping cleaning was incredibly poor. Trash was not taken out for days, small bugs crawling everywhere, same unclean sheets were being used to make the bed even though requested for new clean sheets. TV cable and phone service stopped working. There is an extra charge for pool/beach towels even with all inclusive. Overall a poor experience and one of the worst hotels I’ve ever stayed at.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The layout, scenery, the food and drinks were all good.
Ola, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel gives breakfast, lunch and dinner which is amazing
MrsEdewor, 8-night family trip
Verified Expedia guest review

8/10 Very Good

My stay
Food was good but not great and the staff (with a few exceptions) weren't the friendliest. They weren't rude but some had a demeanor like they didn't want to be there or you were putting them out. The WiFi was terrible.
Kerry, 6-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Like all hotels there was good and bad..... but overall good value for a family of four: *Nice grounds, all buildings only 2 storey so felt homely and nice that there is a choice of a noisy or a quiet pool. Pools were a bit too cold but got in eventually. *Sunbed reservation/usage caused friction amongst the guests as there were not enough for all guests at peak times whilst others where reserved with towels but unused for hours. Think this needs to be resolved as lying in the sun is what a Cape Verde holiday is all about. *Aqua restaurant was lovely, Grill was good with nice setting, whilst the other 2 were fine with lots of choice - our teenage boys said best cooked meat ever! *Good drinks range - lovely cava, red wine and cocktails. Beer, white wine and rose not so good. *Used the gym daily but 3 of the 5 machines were broken for the whole time (reported this on day 1), however they are dependent on an external company coming to fix them. *Our air conditioning unit went wrong and they arrived within 10 mins of reporting it and fixed it soon after. *Very appreciative of the daily maid service who made our beds - thank you! Staff were mostly lovely especially the bar staff. Would stay there again.
Racky, 7-night family trip
Verified Ebookers guest review

10/10 Exceptional

Perfect family holiday
On arrival, we were greeted with fruit cocktails as we booked in. We were taken by buggy down to our accommodation overlooking the pool which was spacious, clean and well presented. We were travelling as a party of four with two adults and two teenagers. There was free wifi in the apartment which the teenagers were very pleased about and we could even get wifi on the beach! There were four restaurant, three of which you need to book for evening meal and we would recommend that you book for the week on the day you arrive. Our favourite was O'Grill, which was on the beach. Others liked Waterside restaurant and Aqua restaurant. Spices buffet restaurant always had plenty of choice and space and doesn't need to be booked. The food was very good quality and quantity. Drinks were always available from the main three bars and they make a lovely cup of coffee in the Sway bar by reception. If you want a good trip out then go and see Fransisco by the Beach Bar (He usually had a yellow top on and wooly hat). Island tour is a must although prepare for a few added expenses to get into some locations and for lunch. Takes pens, paper etc and anything for the children in the Shanty Town if you go there. There were always sunbeds available whether by the pool or on the beach which are included in the price but take pegs for your towels as it may be windy. The staff were always polite and helpful. We would love to go back again.
Sarah, 7-night family trip
Verified Ebookers guest review

8/10 Very Good

Apartments nice with a kitchen (although no kitchenware available, except a few glasses). The beach is nice but rocky. Food is acceptable, but not exceptional.
Verified Hotels.com guest review

8/10 Very Good

Short winter sun break
Good hotel location, good beach and several pools to use. Food excellent with very helpful and friendly staff. The accommodation whilst acceptable is of a UK 3star standard, basic comfort similar to a travel inn. The constant all year round wind that these islands are known for detracts from the glorious sunshine.
Ian, 4-night trip
Verified Ebookers guest review

6/10 Good

Don’t want to sound spoilt .. really needed a break, but disappointing food, service and accommodation - I’m sorry to say this.. I did relax .. and it was a welcome break. Not a 5* in my opinion. Take woolly jumpers, socks, blankets and waterproofs in February!
jules0022, 7-night trip
Verified Ebookers guest review