Randholee Resort & Spa

Photo gallery for Randholee Resort & Spa

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Pool waterfall
Pool waterfall
Pool waterfall
Balcony

Overview of Randholee Resort & Spa

Randholee Resort & Spa

4.0 star property
4-star hotel in Kandy with spa and outdoor pool

8.0/10 Very Good

62 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Heerassagala Rd, Bowalawatte, Kandy
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Kandy
  • Wales Park - 8 min drive
  • Kandy Lake - 8 min drive
  • Temple of the Tooth - 11 min drive
  • Udawatta Kele Sanctuary - 11 min drive
  • Pallekele International Cricket Stadium - 22 min drive

Getting around

  • Bandaranaike Intl. Airport (CMB) - 115 min drive
  • Kandy Railway Station - 7 min drive
  • Area shuttle (surcharge)

About this property

Randholee Resort & Spa

Located near a train station, Randholee Resort & Spa is a great choice for a stay in Kandy. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Playground
  • Supervised childcare (surcharge)

What to do

  • Racquetball/squash
  • Shopping
  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • In-room accessibility

Languages spoken

  • English

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages and massages.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Randholee Resorts Hotel Kandy
Randholee Resorts Kandy
Randholee Resorts
Randholee Resort Kandy
Randholee Resort
Randholee Kandy
Randholee
Randholee Luxury Hotel Kandy
Randholee Resort & Spa Hotel
Randholee Resort & Spa Kandy
Randholee Resort & Spa Hotel Kandy

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

10/10 Exceptional

Hill top delight
Beautiful hotel and room, friendly stuff and great views, was a great base to explore the area.
Terence, 2-night trip
Verified Hotels.com guest review

2/10 Poor

i have paid from my local debit card they have charge extra money from Me when i check with them they have told me to contact the bank and they refused their mistake and blame to me its not fair
Sandy, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Awesome Hotel
Awesome Hotel and Awesome view and even pool is great
Huzefa, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Awesome Hotel and Awesome view
Awesome Hotel and Awesome view
Huzefa, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Thileepan, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

In deluxe room dirty towel, food poor. Veiw from a room nice
1-night trip
Verified Expedia guest review

2/10 Poor

Worst WiFi ever
Interesting hotel, WiFi is terrible no signal even when management acknowledged and said they had fixed. The shower leaked into the bedroom. Went for dinner as it was the only option in the locality and the napkins on the tables where filthy. Thank god it was a one night stay.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Brief overnight stay
Stayed in a deluxe room in the new building. Very modern and comfortable. Food was average.
Jonathan, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Spectacular view......good buffet breakfast I think they were a bit dubious about me at first as I rocked up on a bike without booking but all sorted itself out.
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night romance trip
Verified Hotels.com guest review