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Dulcinea Hotel and Suites

Photo gallery for Dulcinea Hotel and Suites

1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe
Exterior
Lobby
Deep soaking bathtub
1 bedroom, Egyptian cotton sheets, memory foam beds, in-room safe

Overview of Dulcinea Hotel and Suites

Dulcinea Hotel and Suites

3.0 star property
Art Deco hotel connected to the convention center, steps from Gaisano Island Mall Mactan
7.6 out of 10 Good
7.6/10 Good

349 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
M.L Quezon National Highway, Pajo, Lapu-Lapu, Cebu, 6015
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Free airport shuttle
  • 24-hour room service
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Children stay free
  • Refrigerator
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Free self parking

Room options

About this area

What's nearby

  • Heart of Lapu-Lapu
  • SM City Cebu - 8 min drive
  • Cebu Business Park - 9 min drive
  • Colon Street - 12 min drive
  • Waterfront Cebu City Casino - 12 min drive
  • Osmeña Fountain Circle - 12 min drive
  • SM Seaside City Cebu - 15 min drive
  • Cebu Ocean Park - 15 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 5 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • McDonald's - 4 min walk
  • Jollibee - 4 min walk
  • Sinangag Station - 6 min walk
  • Sachi Authentic Japanese Ramen Okonomiyaki - 7 min walk
  • Chowking - 4 min walk
Map

About this property

Dulcinea Hotel and Suites

Located just 2 mi (3.3 km) from the airport, Dulcinea Hotel and Suites offers a free shuttle (available on request). You'll have free perks like WiFi and self parking. This Art Deco hotel is also within a short drive of SM City Cebu. The helpful staff and airport proximity get good marks from fellow travelers.

Languages

English, Filipino, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Free airport shuttle from 6:00 AM to 2:00 AM*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning

Sleep well

  • Egyptian cotton sheets
  • Memory foam mattress

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: PHP 1000 per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately PHP 150 for adults and PHP 150 for children
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PHP 750.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Dulcinea Hotel
Dulcinea Hotel Lapu Lapu
Dulcinea Lapu Lapu
Dulcinea Hotel And Suites Cebu Island/Mactan Island
Dulcinea Hotel Lapu-Lapu
Dulcinea Lapu-Lapu
Dulcinea Hotel Suites
Dulcinea And Suites Lapu Lapu
Dulcinea Hotel and Suites Hotel
Dulcinea Hotel and Suites Lapu-Lapu
Dulcinea Hotel and Suites Hotel Lapu-Lapu

Frequently asked questions

Does Dulcinea Hotel and Suites offer free cancellation for a full refund?
Yes, Dulcinea Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dulcinea Hotel and Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Dulcinea Hotel and Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Dulcinea Hotel and Suites?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Dulcinea Hotel and Suites?
Yes, a free airport shuttle is available from 6:00 AM to 2:00 AM on request.
What are the check-in and check-out times at Dulcinea Hotel and Suites?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Dulcinea Hotel and Suites?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (12-min drive) is nearby.
What is there to do at Dulcinea Hotel and Suites and nearby?
Recommended spots to visit include Gaisano Island Mall Mactan (3-min walk) and Lapu-Lapu City Hall (4-min walk), along with SM City Cebu (4.2 mi) and Magellan's Cross (6.1 mi).
What's the area around Dulcinea Hotel and Suites like?
Dulcinea Hotel and Suites is a short 5-minute drive from Mactan - Cebu Intl. Airport (CEB) and 3 minutes' walk from Gaisano Island Mall Mactan.

Reviews

7.6

Good

8.0/10

Cleanliness

8.3/10

Staff & service

7.1/10

Amenities

7.3/10

Property conditions & facilities

Reviews

4/10 Fair

No wifi
Hotel advertises wifi but has none. They have changed to a quarantine hotel and attempted to refuse to honor reservation. We had to be very insistent
Martin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

Emergency Stay.
It was an emergency stay and they took good care of my parents. They returned from the US after many attempts and as soon as they arrived in Cebu it was locked down.
David, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Enjoyed my stay here.
Quaint hotel with friendly staff. Not the easiest place to find as it's set back from the road and located on the second floor. Still, once there enjoyed the stay and had no problems whatsoever.
Marc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

No elevator. Staff was great breakfast great. Good rates. 10 minute from airport
1-night family trip
Verified Expedia guest review

8/10 Very Good

Close to all amenities like restaurants, malls, and entertainment areas.
1-night trip
Verified CheapTickets guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

Difficult to find. Room was specious and clean but offered no view. Breakfast is a choice of two meal, no buffet. No amenities except foe for airport shuttle. Bathroom is slippery if wet and its a high step to get in and out of the tub. If i knew what the hotel looked like crim the outide i would have booked elsewhere. There is construction going on all hours of the night and a night club is near by so forget about sleeping at night.
2-night romance trip
Verified Expedia guest review