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Hôtel Universel in Rivière-du-Loup

Photo gallery for Hôtel Universel in Rivière-du-Loup

Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Outdoor spa tub
Hypo-allergenic bedding, individually decorated, individually furnished
Hypo-allergenic bedding, individually decorated, individually furnished

Overview of Hôtel Universel in Rivière-du-Loup

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Hôtel Universel in Rivière-du-Loup

4.0 star property
4-star Rivière-du-Loup hotel with full-service spa, connected to the convention center

8.6/10 Fabulous

1,608 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Massage/treatment rooms
  • 24-hour business center
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Heart of Rivière-du-Loup

Getting around

  • Bagotville, QC (YBG) - 75.5 miles/121.4 km

Restaurants

  • McDonald's - 12 min walk
  • Bis la Boulange - 3 min drive
  • Café l'Innocent - 3 min drive
  • Restaurant le Tournesol - 6 min drive
  • Resto-Pub l'Estaminet - 3 min drive
Map

About this property

Hôtel Universel in Rivière-du-Loup

Located near a train station, Hôtel Universel in Rivière-du-Loup is a great choice for a stay in Rivière-du-Loup. Guests can visit the spa to indulge in hot stone massages, thalassotherapy, or reflexology, and international cuisine is served at Restaurant, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences at this upscale hotel include refrigerators and microwaves. The family-friendly amenities and comfortable guestrooms get great marks from fellow travelers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM - 11 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (183 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

UniverSpa Nordik has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is open daily.

Dining

Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 7–16 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Monday:
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup offer free cancellation for a full refund?
Yes, Hôtel Universel in Rivière-du-Loup does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel Universel in Rivière-du-Loup?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hôtel Universel in Rivière-du-Loup?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hôtel Universel in Rivière-du-Loup?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of CAD 35 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel Universel in Rivière-du-Loup?
Yes, there's free self and extended parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel Universel in Rivière-du-Loup?
You can check in from 4 PM - 11 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hôtel Universel in Rivière-du-Loup and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hôtel Universel in Rivière-du-Loup also has a seasonal outdoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Hôtel Universel in Rivière-du-Loup?
Yes, Restaurant offers international cuisine.
What's the area around Hôtel Universel in Rivière-du-Loup like?
Hôtel Universel in Rivière-du-Loup is in the heart of Rivière-du-Loup, a short 19-minute walk from Musee du Bas St Laurent. Travelers say this hotel is in a good location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rob, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Arnold, 1-night trip
Verified Expedia guest review

6/10 Good

Alexandre, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pillows were the worst we have ever experienced. Towels were like old worn out rags. Bed very uncomfortable.
Verified Expedia guest review

10/10 Exceptional

Nice room food great in restaurants
Daphne, 1-night family trip
Verified Expedia guest review

6/10 Good

So-So
Holiday parties made it VERY difficult to find a parking spot.
George, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Roger, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Very good value and good location.
George, 1-night trip
Verified Hotels.com guest review