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Tropicana Lagoon Apartments

4.0 star property
Beachfront hotel in Port Vila with outdoor pool and restaurant

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Tropicana Lagoon Apartments

Photo gallery for Tropicana Lagoon Apartments

Lobby sitting area
Aerial view
In-room safe, individually decorated, iron/ironing board
Breakfast, lunch, dinner served; beach views
Bathroom

Overview of Tropicana Lagoon Apartments

8.0 out of 10 Very Good
8.0/10 Very Good

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Efate
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Kitchenette
  • Private bathroom
  • Television

Room options

View all photos for Delightful Waterfront Studio

In-room safe, individually decorated, iron/ironing board

Delightful Waterfront Studio

  • 48 sq m
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Tropical 2-Bedroom Apartment

In-room safe, individually decorated, iron/ironing board

Tropical 2-Bedroom Apartment

  • 96 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About this area

What's nearby

  • On the waterfront

Getting around

  • Port Vila (VLI-Bauerfield) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Jill's Cafe - 5 min drive
  • Port Vila Market - 5 min drive
  • Casa Mia - 4 min drive
  • Waterfront Bar & Grill - 5 min drive
  • Beef House Bar and Grill - 4 min drive
Map

About this property

Tropicana Lagoon Apartments

Tropicana Lagoon Apartments is just 4.7 mi (7.6 km) from the airport and offers a shuttle (available 24 hours) for VUV 1600 per person one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at LAGOON Restaurant, which serves breakfast, lunch, and dinner. A beach bar and a terrace are offered, and in-room conveniences at this upscale hotel include refrigerators and microwaves. Fellow travelers like the overall property condition.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Kayaking
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 6 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

LAGOON Restaurant - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VUV 1600–2000 per person
  • Airport shuttle service is offered for an extra charge of VUV 1600 per person (one-way)
  • Credit card charges are subject to an extra charge of 3.5 percent

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for VUV 1000.0 per day
  • Rollaway beds are available for VUV 3351.8 per night
  • Airport shuttle for children between the ages of 2 and 10 costs VUV 1000.00 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Tropicana Lagoon
Tropicana Lagoon Apartments
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Port Vila
Tropicana Lagoon Apartments Resort Vanuatu/Port Vila
Tropicana Lagoon Apartments Hotel
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Apartments Hotel Port Vila

Frequently asked questions

Does Tropicana Lagoon Apartments offer free cancellation for a full refund?
Yes, Tropicana Lagoon Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Tropicana Lagoon Apartments?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Tropicana Lagoon Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Tropicana Lagoon Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Tropicana Lagoon Apartments?
Yes, there's free self parking.
Is airport shuttle service offered by Tropicana Lagoon Apartments?
Yes, an airport shuttle is available. The charge is VUV 1600 per person one-way.
What are the check-in and check-out times at Tropicana Lagoon Apartments?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM.
What is there to do at Tropicana Lagoon Apartments and nearby?
Have fun with onsite activities like kayaking and rowing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a garden.
Are there restaurants at or near Tropicana Lagoon Apartments?
Yes, LAGOON Restaurant offers alfresco dining and ocean views.
Does Tropicana Lagoon Apartments have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
Does Tropicana Lagoon Apartments have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Tropicana Lagoon Apartments like?
Tropicana Lagoon Apartments is located on the waterfront, a short 19-minute walk from University of the South Pacific and 12 minutes' walk from Erakor Lagoon.

Reviews

8.0

Very Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very Good

Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
Verified Expedia guest review

8/10 Very Good

This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Alban Ah Chay Khinchow, 7-night family trip
Verified Expedia guest review

2/10 Poor

Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.
Verified Expedia guest review

8/10 Very Good

Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
Tracey, 3-night family trip
Verified Wotif guest review

2/10 Poor

Verified Lastminute guest review

6/10 Good

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Damien, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Séjour de rêve !
C'était super, bel environnement, calme et personnel très serviable. Merci
Christine, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

property only recently reopened after covid but they have done a good job getting ready. the managers kim and freddy do such a great job looking after the guests they really do go above and beyond. they make great food in their small restaurant really worth a try. only thing to note compared to website is that there is no oven or washing machine in the rooms and wifi is turned on and off to the room so if its a last minute booking you may not have wifi. Seems this is an operational decision to save a few dollars as they progress . hopefully the owner will come up with a better option as its really the only negative thing about the place.
Verified Expedia guest review

8/10 Very Good

We loved the spacious feel and layout of the apartment facing the beautiful pool. Loved the beach and lagoon too. Sarah was so kind to us, great customer service from her and the Chef. 🙏
Christine, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort is small and has a laid back 'beach shack' vibe. I really loved staying here and felt at home and at ease with the lovliest staff who work there. Rooms are tidy and comfortbale with everything you need for your stay. Would recommend for a chilled out holiday.
Stephanie, 5-night trip with friends
Verified Hotels.com guest review