Steigenberger Grandhotel & Spa Heringsdorf

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Beach
Pool
Outdoor pool
Pool

Overview of Steigenberger Grandhotel & Spa Heringsdorf

Steigenberger Grandhotel & Spa Heringsdorf

5.0 star property
Heringsdorf beachfront resort with 4 restaurants and spa

9.3/10 Exceptional

249 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is P10,796
Price available on 29/05/2022
Map
Liehrstrasse 11, Heringsdorf, MV, 17424
Main amenities
  • 169 guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free train station pick-up
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Heringsdorf Pier - 2 min drive
  • Swinoujscie Beach - 10 min drive
  • Szczecin Lagoon - 22 min drive
  • Wasserschloss Mellenthin - 23 min drive
  • Miedzyzdroje Beach - 68 min drive
  • Swinoujscie Lighthouse - 84 min drive

Getting around

  • Heringsdorf (HDF) - 15 min drive
  • Peenemuende (PEF) - 48 min drive
  • Seebad Heringsdorf Station - 8 min walk
  • Ahlbeck Ostseetherme Station - 16 min walk
  • Heringsdorf Neuhof Station - 21 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Steigenberger Grandhotel & Spa Heringsdorf

At Steigenberger Grandhotel & Spa Heringsdorf, you can spend time at the beach retreating to a cabana, plus you'll be 2.8 mi (4.5 km) from Swinoujscie Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 4 restaurants and the cocktail bar is a great place to grab a cold drink. A health club and a fitness center are other highlights, and rooms at this luxurious resort offer up nice touches like deep soaking tubs and Select Comfort beds with pillow menus. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 169 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 22 per day)
  • Onsite extended parking (EUR 22 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Mountain biking
  • Segway rentals/tours
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (1549 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Beach cabanas (surcharge)
  • Bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 7 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Piano
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • German
  • Polish

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Baltic Sea Grand SPA has 15 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

LILIENTHAL Usedom - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting).
SEASIDE Thai Cuisine - This theme restaurant serves dinner only. Open daily.
Bistro WATERFRONT - This bistro serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
SPA Lounge HIIUMAA - This poolside bistro serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
DELBRÜCK Bar & Lounge - Onsite cocktail bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 27 December - 2 January, EUR 2.70 per person, per night for adults; EUR 1.60 per night for guests aged 11-16 years old. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 3 January - 31 March, EUR 2.10 per person, per night for adults; EUR 1.30 per night for guests aged 11-16 years old. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.70 per person, per night for adults; EUR 1.60 per night for guests aged 11-16 years old. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 November - 26 December, EUR 2.10 per person, per night for adults; EUR 1.30 per night for guests aged 11-16 years old. This tax does not apply to children under 11 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 29 for adults and EUR 14.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 25 per person (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 22 per day
  • Extended parking costs EUR 22 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Steigenberger Grandhotel Heringsdorf Resort
Steigenberger Grandhotel Heringsdorf
Steigenberger Grandhotel Hotel Heringsdorf
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel & Spa Heringsdorf Resort
Steigenberger Grandhotel & Spa Heringsdorf Heringsdorf
Steigenberger Grandhotel & Spa Heringsdorf Resort Heringsdorf

Frequently asked questions

Overall score and ratings

9.3

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

very nice hotel perhaps some attention needs to be paid to replenishing shampoo/soap in the wellness area
K, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was even better than we expected from the advertisements that led us to choose it. We stayed for three nights and would happily have stayed longer. The catering for breakfast was first class as was everything about the hotel. No effort was spared to help guests to be comfortable.
Jeanette, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel in a nice location, with a very good breakfast selection. Prices are reasonable and food is great. What dented our experience was the inconsistent level of friendliness of the staff, which ranged from a genuine very eager to please to (from a UK perspective plain) rude.
Svetlana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very nice hotel. every thing is your finger tips
everything about the hotel was very good. especially for an english speaking person. food was very good and is such a nice place for a holiday.
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel
The hotel fits perfectly into this great place. The room is great, as well as the restaurants, breakfast and Spa. Rent a bicycle to explore the town or cross the street to the beach. I'll come back!
Verified Expedia guest review

8/10 Very Good

Great Hotel for relexed weekend
Great Hotel for a relaxed stay - very friendly staff - great opening hours for spa and breakfast Only minus: Pools in the spa area are fairly small and not very warm (no jacuzzi)- Breakfast was good overall good but for hotels at this price & star level they usually tent to be a bit better
Verified Hotels.com guest review

6/10 Good

Good facilities, service needs improving.
Hotel is new and shiny and the facilities are clearly the best in town. However, the service level is patchy and does not reflect the excellent infrastructure. Credit where it’s due, the restaurant staff are very good. The food outlets we tried, the main restaurant and the bistro bar, both ran very well. The front desk and the bar service however are not delivering 5 star service. The front desk team seemed unsure about everything. Whilst we were there the internet went down i.e. both the business centre and the wifi. There seemed no urgency to do anything about this. By day 4 when we left, still not working. I imagine that had the tills stopped then the IT hiccup might have been fixed! There is a lot of technology in this hotel and they must have in-house IT. Totally unacceptable at these prices and more annoying by the shrugging of shoulders when asked when it would be fixed. The bar area too is most unwelcoming verging on intimidating. Overall not good enough to guarantee a return visit.
Verified Expedia guest review

10/10 Exceptional

Sehr gutes und gepflegtes Hotel, sehr guter und netter Service, exzellentes Essen!
Dr. Juergen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

gern wieder
Tolles Hotel...super nette Menschen dort am Arbeiten...geiles Frühstück
Christian, 2-night trip
Verified Hotels.com guest review