Hotel del Paine

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Indoor spa tub
Indoor spa tub
Room
Room

Overview of Hotel del Paine

Hotel del Paine

3.0 star property
3-star hotel with indoor pool, near Torres del Paine National Park

8.0/10 Very Good

99 verified Hotels.com guest reviews

Guests rated location

  • Quiet15 positive mentions
  • Safe14 positive mentions

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
Lote N°17, Sector Río Serrano, Comuna Torres del Paine, Torres Del Paine
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Indoor pool
  • Airport shuttle
  • Airport shuttle
  • Area shuttle
  • Bus station shuttle
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
For families
  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel del Paine

Hotel del Paine puts you within a 10-minute drive of Torres del Paine National Park and offers an airport shuttle (available on request) for USD 130 per person. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Fellow travelers like the helpful staff and breakfast.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle from 3 PM to 6:30 PM*

Offsite

  • Area shuttle within 75 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Hiking/biking trails
  • Horse riding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • An indoor pool
  • 24-hour pool access

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Spanish

Room amenities

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Housekeeping (once per stay)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 130 per person (one-way)
  • Bus station shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
The property is closed between August 3 and September 5.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 40 per night
  • Airport shuttle for children between the ages of 3 and 10 costs USD 90.00 (one-way)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool open 24-hours

Policies

This property does not have elevators.

This property accepts major credit cards, debit cards and cash.

Also known as

Cabañas Paine
Cabañas Paine Hotel
Cabañas Paine Hotel Torres Del Paine
Cabañas Paine Torres Del Paine
Hotel Paine Torres Del Paine
Hotel Paine
Hotel Hotel del Paine Torres Del Paine
Torres Del Paine Hotel del Paine Hotel
Hotel Hotel del Paine
Hotel del Paine Torres Del Paine
Cabañas del Paine
Paine Torres Del Paine
Paine
Hotel del Paine Hotel
Hotel del Paine Torres Del Paine
Hotel del Paine Hotel Torres Del Paine

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.3/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Wonderful location! Staff was above & beyond helpful, friendly and kind. Room was very clean and the food was terrific! Thank you Jonathan & Paula, (staff) who helped us navigate through this part of our trip! We’re definitely learning Spanish when we get home!
Courtney, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location with water and Mountain View. Excellent staff, especially Pedro in the bar. Very helpful. Loved the wood fired jacuzzi. Buffet dinner was surprisingly high quality. Really enjoyed it.
Zamy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice restaurant area and bar/lounge. Our wing had a good living/lounge area also. We enjoyed the outdoor picnic tables and sitting area by the Rio Serrano
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Right in the park with perfect views of the mountains. Great food and service.
1-night family trip
Verified CheapTickets guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Patagonia trip
Pleasant hotel. Room was a little hot.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Every staff I met was amazing. The view from our room and the restaurant was awesome. Dinner buffet was the best food I had in Chile. The hotel also provides various tours and shuttles around the park, at a cost of course. Hot water and Internet were a bit unstable but what can you ask in Paine.
Laura, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice hotel, lukewarm food
Hotel is nice and located conveniently to the park entrance. However, if you are driving on your own, the road from outside Puerto Natales to the hotel and park is largely a gravel road that is in bad condition. It is recommended you have a truck or suv. We drove in a car, but I wish I had an suv or truck. Some portions of the road are paved, but there are huge potholes everywhere that you have to navigate. As for the hotel, the room is great and there is a nice view of the Paine mountain range, but the food (breakfast and dinner) was consistently lukewarm. The $40 pp for dinner is also more expensive than a nice dinner at the Rio Serrano hotel across the street, which is much better.
Yash, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Absolutely stunning views even though location is a bit tough to get to (but that’s what you get for staying so close to the park). Rooms are basic, adequate facility that would be a 2.5 star hotel (price we paid was that of a 4.5 star hotel!). For the most part, staff’s attitude was indifferent to hostile and petty (the word “hospitality” has not made way this far south, it seems). Reception staff was indifferent, restaurant staff, except one waiter, seemed surly. Two people at the Excursion Desk were very helpful and went out of their way to be helpful. If you need to stay close to the park, I guess this is an okay but pricey place- don't expect staff to be as friendly as the rest of the Chilean population.
Raj, 1-night family trip
Verified Expedia guest review