El Serafin Hotel Boutique

Photo gallery for El Serafin Hotel Boutique

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Terrace/patio
Terrace/patio
Room
Room

Overview of El Serafin Hotel Boutique

El Serafin Hotel Boutique

3.0 star property
City-center B&B, steps from Queretaro Regional Museum

9.2/10 Superb

321 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • Spa
Map
Independencia No. 22, Centro Histórico, Queretaro, QRO, 76000
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Free use of bicycles
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • Premium bedding
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Queretaro
  • Centro Histórico - 1 min walk
  • Alameda Hidalgo Park - 2 min drive
  • Puerta la Victoria - 2 min drive
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive
  • Aqueduct of Santiago de Queretaro - 2 min drive
  • Autonomous University of Queretaro - 5 min drive
  • Corregidora Stadium - 16 min drive
  • El Cimatario National Park - 19 min drive
  • Queretaro Convention Center - 16 min drive
  • El Marques Industrial Park - 13 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 29 min drive
  • Airport shuttle (surcharge)

About this property

El Serafin Hotel Boutique

El Serafin Hotel Boutique features a rooftop terrace and puts you just steps from Centro Histórico. Other highlights at this Colonial bed & breakfast include free bike rentals and a terrace. Fellow travelers say great things about the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals

Facilities

  • Built in 1800
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Spa services

Accessibility

  • In-room accessibility
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 95 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 500 per person (roundtrip)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SGS (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)
  • Ecolab (3rd party expert - Global)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

El Serafin Boutique
El Serafin Boutique Queretaro
El Serafin Hotel Boutique
El Serafin Hotel Boutique Queretaro
El Serafin Boutique Queretaro
El Serafin Hotel Boutique Queretaro
El Serafin Hotel Boutique Bed & breakfast
El Serafin Hotel Boutique Bed & breakfast Queretaro

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Guillermo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

william, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice boutique hotel nestled in the middle of centro. We had a couple of issues but they were resolved. Cute decor and friendly staff. Nice breakfast tray delivered to our room each morning. Room amenities need a refresh but otherwise very pleased with this hotel.
Bryan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A very tourist friendly hotel both staff and management. When I return I will Assuredly stay here and I highly recommend it to all others.
Steven, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very intimate and comfortable, we have to make some changes and did it with not problem at all. Special thanks to Mrs Maria and the over night people. We definitely stay there again.
Arturo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place to stay
The check-in process was smooth; and even though I don’t speak Spanish and the front desk staff during check-in did not speak English, the process went quickly. The rooms are clean and relatively quiet, and have reliable Wi-Fi. I received continental breakfast of fruit, toast, butter, jam, juice and coffee, all delivered to my door. The room was also cleaned daily, which I appreciated. The staff is very friendly and attentive. This hotel is definitely one that I would recommend to my friends and family, as there are lots of restaurants within walking distance, and the local area is clean and felt safe.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MMQT
The hotel is nestled in the central district of Old Quaretero. Made from an old patio style home it is in a great location. Easy to get too and from meals amd history. The staff was wonderful, but make sure you wither speak Fluent Spanish or use a lot of Google Translate.
Jason, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff. Much attention to detail. Candles along the stairway are lit every night, giving it a magical ambience.
Mark, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Queretaro
Great location!! Very quaint boutique hotel waking distance to everything. Staff was very friendly. From the moment we checked in Itzel was very accommodating and extremely helpful. Definitely will return and stay here again.
Ernesto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I think it's not only a very nice place to stay, it is also in a privileged location and walking distance to everywhere.
Adelbert, 1-night trip with friends
Verified Expedia guest review