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NH Collection Palacio de Tepa

5.0 star property
Luxury hotel with restaurant, near Puerta del Sol
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NH Collection Palacio de Tepa

Photo gallery for NH Collection Palacio de Tepa

Exterior detail
Interior
Premium bedding, minibar, in-room safe, desk
Lunch and dinner served, Mediterranean cuisine
Exterior detail

Overview of NH Collection Palacio de Tepa

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
The price is P 15,820
Price available on 10/24/2023
Map
Calle de San Sebastián 2, Madrid, Madrid, 28012
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Car rentals on site
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (View)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room (View, 3 Adults)

Premium bedding, minibar, in-room safe, desk

Family Room (View, 3 Adults)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room (View)

Premium bedding, minibar, in-room safe, desk

Family Room (View)

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Single Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room, 1 Double Bed

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About this area

What's nearby

  • In Madrid Centro
  • Plaza de Santa Ana - 1 min walk
  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 7 min walk
  • Gran Via Street - 9 min walk
  • Prado Museum - 11 min walk
  • Royal Palace of Madrid - 15 min walk
  • El Retiro Park - 28 min walk
  • WiZink Center - 38 min walk
  • Calle de Alcalá - 2 min drive
  • Plaza de España - Princesa - 1 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Atocha Cercanías Station - 17 min walk
  • Madrid Atocha Station - 18 min walk
  • Anton Martin Station - 3 min walk
  • Sol Station - 6 min walk
  • Tirso de Molina Station - 6 min walk

Restaurants

  • Salmon Guru - 3 min walk
  • La Cabaña Argentina - 5 min walk
  • La Esperanza - 5 min walk
  • Toga - 8 min walk
  • InClan Brutal Bar - 2 min walk
Map

About this property

NH Collection Palacio de Tepa

NH Collection Palacio de Tepa offers a great location, putting you within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Guests can indulge in massages and enjoy Mediterranean cuisine at Entre Letras, which is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Anton Martin Station is 3 minutes and Sol Station is 6 minutes.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 83 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Onsite valet parking (EUR 40 per day)
  • Offsite parking within 656 ft (EUR 40 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

Dining

Entre Letras - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 30.90 for adults and EUR 30.90 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per stay

Parking

  • Valet parking costs EUR 40 per day
  • Parking is available nearby and costs EUR 40 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

Does NH Collection Palacio de Tepa offer free cancellation for a full refund?
Yes, NH Collection Palacio de Tepa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at NH Collection Palacio de Tepa?
As of September 27, 2023, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on October 24, 2023 start from P 15,820, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at NH Collection Palacio de Tepa?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at NH Collection Palacio de Tepa?
Yes. Valet parking costs EUR 40 per day.
What are the check-in and check-out times at NH Collection Palacio de Tepa?
You can check in from 3 PM - anytime. Check-out time is noon.
Is there an onsite casino at NH Collection Palacio de Tepa?
No, this hotel doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (11-min walk) are both nearby.
What is there to do at NH Collection Palacio de Tepa and nearby?
NH Collection Palacio de Tepa has a 24-hour fitness center and spa services.
Are there restaurants at or near NH Collection Palacio de Tepa?
Yes, Entre Letras offers Mediterranean cuisine.
What's the area around NH Collection Palacio de Tepa like?
NH Collection Palacio de Tepa is in Madrid Centro, a short 3-minute walk from Anton Martin Station and 4 minutes' walk from Puerta del Sol.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent as always
This hotel is excellent, it's not the first time I have stayed there and I always find the staff super helpful, the rooms are roomy, nice, and clean, breakfasts are incredible as well.
Susana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Madrid stay
An excellent experience. Check in was easy, the foyer was clean and smelled gorgeous. We had cava on arrival. The junior suite was spotless and the sofa bed was left as such and turned down to a bed whilst we were out for the evening ready for return. The breakfast was exceptional with a wonderful spread of continental options as well as an al a carte menu. We would definitely return.
Hannah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Luxurious hotel in Madrid
My husband and I had a great stay at NH Palacio de Tepa during our three days in Madrid. Check in was a breeze, and we were welcomed with a drink. The room was clean and luxurious. The hotel is walkable from many key sites in Madrid, including great food and drink. It was a great retreat during the extremely hot weather in Madrid. There were many choices at the breakfast buffet as well. There was a taxi stand across the corner from the hotel so leaving with all our bags to go to the airport was also convenient. I highly recommend this location.
3-night trip
Verified Hotels.com guest review

6/10 Good

I wouldn’t give this hotel more than 3.5 STARS, there is no attention to details what so ever, I Told the management that I liked my room cool but they ignored my preference and every time we left the room they raised the temperature to 24 degrees centigrade, The turn down service was terrible and the beds were not done, I guess leaving 2 pieces of chocolate on the edge of an unfixed bed is what they call turn down service, I would definitely not recommend this hotel, it’s way over priced for the quality of service and accommodation
Jerry, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Andres, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel in the heart of Madrid. Great staff, service and location.
Vernon, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Good hotel, great managing Lady
I arrived and at the front desk , they said they would give a room that was a premium room untill a time ago. When I arrived to the room , the room had view to the corridor but in the evening everyone could see inside. I had to go down to try to change it and I was told they had no other room. I past the guest relations desk and complaint. A lady came in a moment and offered to change the room, and I made a mistake and thought that the room had no black out , and complaint again , and the maneger explained and apologised and was very kind. The hotel is very good , the area is beautifull to dinne and walk.
Martin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was so friendly and was always willing to help!
jasmin, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staffs are very friendly and kind to the guests.
G T, 1-night family trip
Verified Expedia guest review